Tokyu Properties in Tokyo

Service: Excellent. The breakfast was delicious, offering a variety of options like salad 🥗, siomai, bread 🥯, and pan-fried salmon 🍣. They had seafood 🦞 rice every day, with beef bowls, braised pork rice, burgers 🍔, and hot dogs 🌭 rotating daily – all tasting great. Facilities: The bed was very comfortable, and the toiletries in the bathroom had a pleasant scent. Environment: Yokohama Station and the Red Brick Warehouse are both within a 10-15 minute walk. Cleanliness: Extremely clean and hygienic.

Excellent location just 5 mins from the Shibuya JR. I was staying at semi-double room(20m2), but it’s spacious. The hotel provided all amenities and even heat pad at the reception. It was only 5-8。C during my visit so it’s very helpful! They gave me a complementary drink coupon at their lobby Bar during check in.

I flew from Hokkaido to Haneda for an overnight stay, with an early morning flight the next day. So, I didn't get to use many of the hotel's facilities. However, there's one thing that truly stood out: the free shuttle bus service to and from the airport and Kawasaki Station. It ran perfectly on schedule, exactly as published, and the drivers were incredibly polite, professional, and even helped with luggage. The instructions for taking the shuttle on the hotel's website were also very accurate. Upon check-in, the front desk provides a boarding pass; make sure to keep it with you, as you'll need to show it to the driver whether you're going to Kawasaki Station or the airport. Besides catching the shuttle on time from the designated spot at T2 upon arrival, I also took a ride to Kawasaki Station after checking in. From Kawasaki Station, I took the JR to Ueno Park, which cost 440 yen one way, passing through famous stations like Shinagawa, Tokyo Station, and Akihabara along the way. In the evening, I returned to Kawasaki Station and caught the last shuttle back to the hotel exactly at 10:45 PM. The next morning, I took the first shuttle of the day from the hotel to the airport at 5:20 AM, again, perfectly on time. This kind of reliability is incredibly important for travelers. Next time, I'll definitely plan to stay for a few more days. A big thank you to all the hotel bus drivers! 🌹

Excellent overnight stay at HND’s Terminal 2. Room was spacious, clean and functional. Check-in and check-out was a breeze. Hotel could hold my luggage for 6 days until I come through to collect. Breakfast was a little expensive but spread was decent. The ANA check-in counters were just 20-30 m from the hotel entrance which was super convenient for me to catch my ANA flight to Sapporo the morning I checked out.

This hotel is quite famous, so the price isn't cheap; it's comparable to a 500 RMB hotel in China. Not all rooms offer great views. Lower floor rooms only look out onto air conditioners and the roofs of nearby low-rise buildings. I recommend booking a higher floor room. The elevator lobby offers excellent views, worth checking out. Its convenient location is, of course, a big plus.

The room is nice but there is no bathtub in the room which is not convenient for us because we have small children with us. The hangers in the entrance right side were covered with dust. There were coffee and water in the room since we have children we hope to have juice for the kids too. The breakfast was very good, the cook and servers are very polite. The bread and miso soup was very good.

We liked this hotel is near at the subway and there’s a lot of restaurants nearby. But We traveled with our 2 babies 3y/o and 7months and we used a lots of clothes and this hotel don’t have a washing machine 😞. They offer laundry in house but it’s expensive. And then they gave us a 2 twins bed and push it together but didn’t put anything in the middle so my 7 months old baby got stuck in the middle all the time 😞.

The hotel staff are generally helpful. Hotel is accessible to train station, bus interchange, eateries, local market, and malls. There is also a lovely neighborhood park with a lake nestled in Kichijoji. Our family enjoyed exploring the small shophouses lined along small streets in the vicinity. Was surprised to stumble upon several thrift shops and 2nd hand electronic store. Overall room is generally clean but our bathroom had a strong stench of urine hence, giving 4* rating for cleanliness. Location is good is 5*. One of the reasons I chose this hotel is because the pickup point for the express limousine bus to Haneda airport is just a stone throw from hotel.

Wonderful hotel that goes above and beyond for families traveling with children. From the child amenity kits and pajamas for our toddler to the crib and diaper pail for our infant we felt that every need was met which made for a really comfortable trip. The 7eleven in the hotel was the icing on the cake! We also were able to utilize the Poppins onsite daycare although this is run independently and you should book well in advance of your trip as only 1 day that we requested was available for booking. Would definitely stay again and highly recommend.

My colleague stayed here before and recommended it, so I decided to give it a try this time. It's a bit of a shame the window wasn't perfectly aligned for the best view, but I could still see the ocean, which was nice. The area downstairs is great for walking around too, with malls, drugstores, and supermarkets all easily accessible. Plus, the subway is nearby, making it super convenient for getting around.