Suzhou South Bus Station Area | 9.28km from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
The Hampton by Hilton Hotel Wuzhong Suzhou is an ideal spot for travelers wanting to discover the city. The Hampton by Hilton Hotel Wuzhong Suzhou is an ideal choice for travelers who want to take in the sights and sounds of Suzhou. Suzhou Industrial Park Railway Station and Sunan Shuofang International Airport are located 16km and 45km away respectively. Transportation around the city is also convenient, with Yingchunlu Metro Station within walking distance. Seeing Suzhou's sights from this hotel is easy with Baodai Bridge, Suzhou Poly Grand Theatre and Museum of Wu all close by. In their spare time, guests can explore the hotel's surroundings. This Suzhou hotel features parking on site. According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling with families.
GGuest User2024.06.11
The hotel is very nice.
We are lucky to be upgraded to a suite with extra space. Staff are friendly and helpful.
If I have to be picky, it’s not too close to the attractions of Suzhou. But with the excellent coverage of their online can order app, everywhere can be reached within 20mins under or around 20RMB, so it didn’t bother us too much.
And just one thing, the live TV is weirdly with lagging as if the signals are from the internet. But if u don’t watch tv or do a smart device casting, it’s fine. (Just we were watching the French Open final so the picture lags were a bit disturbing lol)
Overall it was very very nice :)
Industrial Park, Jinji Lake Commercial Area | 10km from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
Mercure Suzhou is located in Suzhou Industrial Park, situated nearby Xinhai Station,Jinji Lake,Suzhou Center etc. It’s about 10mins drive from hotel to City center and tourist attractions. The hotel offers 303 rooms with modern design. The All Day Dining restaurant blends Eastern and Western cuisine. It provides guests with a delicious and healthy breakfast. It also serves lunch, dinner and an exclusive customised buffet. The hotel is also equipped with 20-30 pax meeting room with a quiet and elegant environment to the guest. The hotel gym is open all day, with all kinds of fitness equipment, it is a good place for you to rest!Sincerely look forward to your stay, we will serve you wholeheartedly!
OO.K. MAC2024.11.10
Modern and clean room.
Some small disappointment is a view that can’t see much thing even I’m on higher floor because it faced to the other side, while I booked this hotel with expectation to see Pants Tower. (Suzhou Center)
The location is not very close to public transportation. I walked from metro, quite far. So when I return, I took Didi to train station instead.
Surrounded with construction. So not sure when those construction will be completed in the future.
Oh! And one worst thing is the air conditioning in autumn. Even though it’s cold outside the building, but in the room, without air conditioning and ventilation, it’s too hot and difficult to breathe. I asked for some help so I received a small fan that can help a bit. But still not comfortable to sleep. At least if I can open the window a bit, it will be much better.
What I like most here is the lobby decoration that’s full of books.
Breakfast is various and nice, too.
Guanqian Street Area (Downtown) | 11.74km from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
The CitiGO Hotel Downtown Suzhou provides a great place for travelers to relax after a busy day. Visitors to Suzhou will find that the CitiGO Hotel Downtown Suzhou is a fantastic accommodation choice. With Suzhou Railway Station just 7km away and Sunan Shuofang International Airport only 40km away, transportation is very convenient. Being just minutes away from Lindun Lu Metro Station allows guests to explore the city with ease. Seeing Suzhou's sights from this hotel is easy with Guanqian Street, Twin Pagoda Temple and Suzhou Pingtan all close by. In their spare time, guests can explore the hotel's surroundings. This Suzhou hotel offers parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is particularly popular with those traveling with families.
GGuest User2024.10.31
Excellent. Location is good, breakfast is good and the people serving us are very polite and friendly.
Toilet is clean and the hotel forbids smoking. But I caught one guy smoking at the lift once at level 5 😔.
The street is busy and quite noisy. For light sleeper, I don't recommend this hotel but I will choose this hotel again even though I'm a light sleeper.
Outstanding
7421 reviews
4.8/5
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Guanqian Street Area (Downtown) | 12.09km from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
I recently had the pleasure of staying at Anshe Hotel during my trip to Suzhou, and I can confidently say it was one of the best hotel experiences I’ve ever had!
From the moment I walked in, I was greeted with warm smiles and exceptional service at the front desk. The staff went out of their way to ensure I felt welcome and assisted with every request. Check-in was smooth.
The room was spacious, impeccably clean, and beautifully decorated with modern amenities that made my stay comfortable. I especially loved the AI feature in the room.
Additionally, the location of Anshe Hotel is perfect. It’s conveniently situated near the metro station and pingjiang lu, making it easy to explore.
Overall, my stay at Anshe Hotel exceeded my expectations. I left feeling rejuvenated and satisfied, and I cannot wait for my next visit. I would highly recommend this hotel to anyone looking for a wonderful stay in Suzhou!
Thank you, Anshe Hotel, for a memorable experience!
Xxingg_2024.11.19
I recently had the pleasure of staying at Anshe Hotel during my trip to Suzhou, and I can confidently say it was one of the best hotel experiences I’ve ever had!
From the moment I walked in, I was greeted with warm smiles and exceptional service at the front desk. The staff went out of their way to ensure I felt welcome and assisted with every request. Check-in was smooth.
The room was spacious, impeccably clean, and beautifully decorated with modern amenities that made my stay comfortable. I especially loved the AI feature in the room.
Additionally, the location of Anshe Hotel is perfect. It’s conveniently situated near the metro station and pingjiang lu, making it easy to explore.
Overall, my stay at Anshe Hotel exceeded my expectations. I left feeling rejuvenated and satisfied, and I cannot wait for my next visit. I would highly recommend this hotel to anyone looking for a wonderful stay in Suzhou!
Thank you, Anshe Hotel, for a memorable experience!
Guanqian Street Area (Downtown) | 12.16km from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
Wugong Royal Cuisine Hotel is located in the ancient city of Suzhou, in a 4A-class Panmen Scenic Integration, with rich cultural landscape. The hotel combines with Wumen Bridge, Panmen and Ruiguang Pagoda to form a unique landscape tourism pattern. The hotel has 95 rooms withe all kinds of landscape. All rooms are spacious and bright, in addition to comfortable beds, luxry bathroom, modern facilities and equipment, it also applies the landscape of Suzhou-style to the landscape and gardens of the hotel, providing visitors with a “True Jiangnan” experience. The breakfast restraunt offers the classic Suzhou-style slow-living experience. The imperial banquet at the Wu Palace was a completely immersive experience of the country. You could be a nobleman or a commoner hermit here. Not only were there fireworks on the taste buds, visual“Carnival in the world” also showed in front of the real world is worth. Weihu mountain iron pot , create semi-immersion Weihu mountain experience, high standards of authentic northeast dishes, so you can eat in the south of the northeast iron pot . Our Ice Bar is the first ice bar in Suzhou, offering all kinds of cocktails and alcoholic drinks. It is an ideal place for you to relax and relax. Complete facilities of the fitness center, Suzhou's only garden swimming pool for you to offer a unique living experience.
TTravelFriend2024.12.13
We got a nice free upgrade offered by the hotel to Deluxe Suite from our original Family Room due to the contractions going on. The room is amazing! It is very huge, even a bathtub jacuzzi. Breakfast was nice as well, but the staff is a little hostile, in my opinion.
We went for the royal banquet, which was in the hotel for dinner. It was an interesting experience. Highly recommended to try.
The hotel provides free access to the Panmen Scenic Area, which was a really nice place to visit. However, in our opinion, the hotel itself is already an attraction of its own.
Guanqian Street Area (Downtown) | 12.61km from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
Stayed at this lovely apartment for 2 nights whilst visiting Suzhou. Really loved the service provided by the team at the front desk! They were so warm and friendly and helpful, even helping us with storing our bags when we arrived early and also when we asked for extra pillows! They were also really helpful in helping to keep some travel documents for us when we forgot to take them with us when we went out firing the day! Very trustworthy :)
The front entrance is really small but the whole look and feel of the place is very cosy once you enter. It's also very convenient to get to shops and eateries! The place is super clean and beds are comfy. Very worth it for the price paid for the 2 bedroom suite which allowed our family to stay together. The 2 bathrooms was also a plus so that everyone could wash up faster at the end of the day.
The boss of the place was also very helpful on proving suggestions and warnings of what we should avoid when we went out in the morning. He also gave us some local mochi (which was very yummy) and a couple of boxes of local snacks when we left! Overall would definitely stay here again if we ever visit suzhou again!
JJWSH2024.12.01
Stayed at this lovely apartment for 2 nights whilst visiting Suzhou. Really loved the service provided by the team at the front desk! They were so warm and friendly and helpful, even helping us with storing our bags when we arrived early and also when we asked for extra pillows! They were also really helpful in helping to keep some travel documents for us when we forgot to take them with us when we went out firing the day! Very trustworthy :)
The front entrance is really small but the whole look and feel of the place is very cosy once you enter. It's also very convenient to get to shops and eateries! The place is super clean and beds are comfy. Very worth it for the price paid for the 2 bedroom suite which allowed our family to stay together. The 2 bathrooms was also a plus so that everyone could wash up faster at the end of the day.
The boss of the place was also very helpful on proving suggestions and warnings of what we should avoid when we went out in the morning. He also gave us some local mochi (which was very yummy) and a couple of boxes of local snacks when we left! Overall would definitely stay here again if we ever visit suzhou again!
Guanqian Street Area (Downtown) | 13.75km from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
Opened in 2023, the ANDU HOTEL offers travelers a pleasant stay in Suzhou, whether for business or leisure purposes. The hotel is only 4km from Suzhou Railway Station and 39km from Sunan Shuofang International Airport, giving guests a number of convenient transportation options. Transportation around the city is also convenient, with Yangyu Xiang Metro Station within walking distance. Seeing Suzhou's sights from this hotel is easy with Lingering Garden(Liuyuan Garden), Mountain Villa with Embracing Beauty(Huanxiu Villa) and Shantang Street all close by. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Suzhou hotel features parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is particularly popular with those traveling with families.
Cchong jn2024.12.25
Service is excellent. Nice staff with good manners.
Will recommend to stay. Not quite a bad place and is near to Shantang street. Good pickup service from Suzhou Train Station. On top of that there is free laundry. Tried out the HanFu (traditional costume) which is complementary.
Guanqian Street Area (Downtown) | 14.4km from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
The hotel is located at No. 28 Liaojia Lane, Gusu District, Suzhou City (a 10-minute walk from Exit 5 of Beisi Pagoda of Metro Line 2). It is adjacent to 5A scenic spots such as Tiger Hill, Humble Administrator's Garden, and Lion Grove. It is close to Suzhou Station and close to Stone Road, Guanqian Street, Pingjiang Road, Shantang Ancient Town business district. The high-end version of Atour Group's brand is a boutique hotel Pro that allows you to experience the city's lifestyle for both business and leisure. Whether it is business travel, tourism, vacation, or study and examination, it is your best choice for high-quality accommodation in Suzhou; in the heartbeat of the city On this occasion, pursue that quiet and exquisite area. The design concept of the hotel is based on the themes of "reading" and "humanistic photography". The hotel's design style has Soviet-style garden characteristics, bringing you an elegant, natural, quiet and warm lifestyle. Here, the tranquility in the room is a kind of relaxed and natural tranquility; all guest rooms are equipped with high-quality bedding from the Atour Life Series; the lobby is equipped with a large reading club (Bamboo House) and an exquisite self-service local specialty restaurant (Xiangzhao) Take you to experience the unique and diversified healthy breakfast; the hotel has a large courtyard with a water view that is comparable to the check-in spot of Internet celebrities. There is an observation deck on the third floor to bring you the visual impact of ancient and modern times, instantly awakening your warm and jade-like Jiangnan memory. , giving you a wonderful living habitat for leisure and quiet reading.
Hhydrangeas102024.09.22
my partner & i loved this hotel, our room was clean & comfortable. the hotel lobby smelled amazing! breakfast was also very delicious and many options to choose from. the staff is attentive and helpful. this is the 2nd atour hotel i’ve stayed at since moving to china and i look forward to only staying at atour while traveling within china & recommending it to my fellow travelers :) so far love this hotel chain. 10/10
Shilu Commercial Area | 14.57km from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
Opened in 2022, the Mercure Suzhou Shilu Shantang Street Hotel offers travelers a pleasant stay in Suzhou, whether for business or leisure purposes. Boasting a convenient location, the hotel is just 3km from Suzhou Railway Station and 37km from Sunan Shuofang International Airport. In addition, Shi Lu Metro Station is just a short walk away. The nearby area boasts an abundance of attractions including Suzhou Qilishantang Scenic Area Baijian Building, Shantang Street and Suzhou Ancient Canal Cruise (Shantang Street Baijuyi Wharf). After a long day of sightseeing, guests can retire to the comfort of the hotel. Guests of this Suzhou hotel can make use of the parking facilities. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.
SShek Lin2024.11.25
I had a pleasant stay at Mercure Hotel Shilu Shantang Street. The staff were incredibly friendly and welcoming, always ready to assist with a smile. One of the highlights of my stay was the free laundry service provided, which added great convenience.
The overall environment of the hotel is clean, modern, and comfortable, making it a great place to relax after a day of exploring. While there were moments when the wait for the elevator was a bit longer than expected, it did not affect my enjoyment of the stay.
Overall, I highly recommend this hotel for its excellent service, thoughtful amenities, and cozy atmosphere.
我在苏州石路山塘街美居酒店的入住体验非常愉快。酒店的工作人员非常友好热情,总是面带微笑,随时准备提供帮助。让我印象深刻的是酒店还提供免费的洗衣服务,非常方便。
整体环境干净、现代又舒适,是一天外出后放松身心的好地方。虽然有时候等电梯的时间稍微长了一点,但并没有影响我在这里的入住心情。
总体来说,我非常推荐这家酒店,无论是出色的服务、贴心的设施还是舒适的氛围都让人满意。如果有机会,我一定会再次入住。
Xiangcheng Economic Development Zone | 17.48km from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
The Days Hotel Suzhou provides a great place for travelers to relax after a busy day. Visitors to Suzhou will find that the Days Hotel Suzhou is a fantastic accommodation choice. The hotel is conveniently located just 5km from Suzhou Railway Station and 31km from Sunan Shuofang International Airport. Transportation around the city is also convenient, with Yuyao Metro Station within walking distance. There is no shortage of things to see in the area, with the Suzhou Yu Kiln Jinzhuan Museum, Sun Wu Memorial Park and Humble Administrator's Garden (Zhuozheng Garden) all nearby. In their spare time, guests can explore the hotel's surroundings. This Suzhou hotel provides parking on site. Our guests consider this hotel to have excellent service. This hotel is a popular accommodation for guests traveling with families.
NNizar2024.11.08
The hotel is very nice and clean. The location is very convenient, nit far from Suzhou train station. There are two subway stations nearby, line 6 and kine 8. The hotel is very neat and tidy. When areiving to the hotel, Ms. Xiaochen (小陈) received us with joy and provided a free room upgrade. Later, she often send some everything snacks to our room. She is very professional and kind. Upon checking out, the fornt desk did not understand how to issue a receipt for foreign APP, but after contacting Xiaochen, she solved it shortly. I highly recommend this hotel, and definitely book in it again when visiting Suzhou.
这家酒店很漂亮和干净。位置很方便,离苏州火车站不远。附近有两个地铁站,6号线和8号线。这家酒店非常整洁。入住酒店时,小陈热情接待了我们,并为我们提供了免费客房升级。后来,她经常把一些小吃送到我们的房间。她非常专业和善良。退房时,前台不知道如何为外国APP开具收据,但在联系了小陈后,她很快就解决了。我强烈推荐这家酒店,以后回苏州时一定会再次预订。
Outstanding
9828 reviews
4.8/5
Price from
S$ 42
per night
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Top 20 Premium Hotels in Suzhou
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Discover our curated selection of premium hotels in Suzhou for your next stay
No.
1
4.9/5
13777 reviews
Hampton by Hilton Hotel Wuzhong Suzhou
Hotel near Suzhou South Bus Station Area, Suzhou
"Delicious breakfast""Friendly front desk staff"
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No.
2
4.8/5
8330 reviews
ANDU HOTEL
Hotel near Guanqian Street Area (Downtown), Suzhou
"Great design""Friendly front desk staff"
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No.
3
4.7/5
8631 reviews
Hampton by Hilton Suzhou Jinji Lake
Hotel near Industrial Park, Jinji Lake Commercial Area, Suzhou
"Delicious breakfast""Friendly front desk staff"
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No.
4
4.8/5
9828 reviews
Days Hotel Suzhou
Hotel near Xiangcheng Economic Development Zone, Suzhou
"Friendly front desk staff""Large rooms"
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No.
5
4.8/5
2914 reviews
Orange Crystal Suzhou Guanqian Street Hotel
Hotel near Guanqian Street Area (Downtown), Suzhou
"Easy to get around""Convenient location"
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No.
6
4.8/5
7594 reviews
Mercure Hotel Suzhou Jinji Lake
Hotel near Industrial Park, Jinji Lake Commercial Area, Suzhou
"Friendly front desk staff""Classy environment"
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No.
7
4.8/5
9910 reviews
Hampton by Hilton Suzhou New District
Hotel near Suzhou New Area, Suzhou
"Friendly front desk staff""Delicious breakfast"
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No.
8
4.8/5
8310 reviews
Mercure Suzhou City Center
Hotel near Guanqian Street Area (Downtown), Suzhou
"Convenient location""Friendly front desk staff"
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No.
9
4.8/5
2670 reviews
Novotel Kunshan Yangcheng Lake
Hotel near Yangcheng Lake Scenic Area, Kunshan
"Great amenities""Classy environment"
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No.
10
4.8/5
796 reviews
Atour Hotel Suzhou Beisita Taohuawu Street
Hotel near Guanqian Street Area (Downtown), Suzhou
"Classy environment""Delicious breakfast"
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Top Pick Hotels near Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
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Check out our most booked hotels near Suzhou Industrial Park Institute of Vocational Technology (Puhui Road) from the past 30 days!
No.1
4.8/5
1323 reviews
Scholars Hotel (Moon Bay subway station, Nanotech Park)
Industrial Park. Dushu Lake, Suzhou | 1.14KM from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
"Classy environment""Delicious breakfast"
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No.2
4.7/5
1177 reviews
Four Points by Sheraton Suzhou
Industrial Park. Dushu Lake, Suzhou | 2.12KM from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
"Classy environment""Friendly front desk staff"
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No.3
4.7/5
1237 reviews
Oakwood Hotel & Residence Suzhou
Industrial Park. Dushu Lake, Suzhou | 2.21KM from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
"Friendly front desk staff""Large rooms"
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No.4
4.8/5
542 reviews
Suzhou Dushu Lake Moon Bay Subway Station Yaduo Hotel
Industrial Park. Dushu Lake, Suzhou | 1.84KM from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
"Delicious breakfast""Easy to get around"
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No.5
4.7/5
1194 reviews
IU Hotel (Suzhou Dushu Lake Higher Education District Moon Bay Metro Station)
Industrial Park. Dushu Lake, Suzhou | 1.98KM from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
"Easy to get around""Close to metro"
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No.6
4.8/5
8317 reviews
Holiday Inn Express Suzhou Dushu Lake
Industrial Park. Dushu Lake, Suzhou | 2.45KM from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
"Friendly front desk staff""Convenient location"
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No.7
4.6/5
231 reviews
Meichenli Hotel (Suzhou Dushu Lake Moon Bay Subway Station Branch)
Industrial Park. Dushu Lake, Suzhou | 2.04KM from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
"Great amenities""Classy environment"
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No.8
4.8/5
1451 reviews
Hilton Suzhou Yinshan Lake
Industrial Park. Dushu Lake, Suzhou | 3.44KM from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
"Classy environment""Secluded lake view"
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No.9
4.5/5
1372 reviews
Xi'an Jiaotong-Liverpool International Conference Center
Industrial Park. Dushu Lake, Suzhou | 3.33KM from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
"Large rooms""Quiet & comfortable"
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No.10
4.9/5
1272 reviews
All Seasons Hotel (Suzhou Dushu Lake Ecological Park)
Industrial Park. Dushu Lake, Suzhou | 2.34KM from Suzhou Industrial Park Institute of Vocational Technology (Puhui Road)
"Great amenities""Classy environment"
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Latest Reviews for Suzhou hotels
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4.9/5
Perfect
JJairoOur experience at this hotel could not have been better—it was truly beyond our expectations. The location is perfect, nestled in a historic house with sophisticated decor that exudes charm and elegance. The staff went above and beyond to please us, attending to every detail with care.
Upon arrival, we were welcomed with a delicious afternoon tea, featuring a homemade tiramisu that was absolutely delightful. The staff is well-prepared to receive foreign guests; Miss Yang, in particular, speaks excellent English and is very kind.
Overall, we strongly recommend this hotel to anyone seeking a memorable and exceptional stay in Zhouzhuang.
TTuscany RoseI am absolutely in love with this hotel! First of all, the hotel is located inside the scenic spot. One of the staff called me in advance to arrange a time to pick me up at the entrance of the scenic spot. My Chinese is not good so normally it's very awkward for me to speak over the phone in Chinese but she was very patient with me which I appreciate. Not only did she escort me to the hotel but she also carried my luggage for me.
The decor inside the hotel has a beautiful, rustic asthetic which matches the feel of the ancient town. I really like table and chairs in my room, overlooking the pond. The pond also has koi fish and turtles! It was a beautiful touch that added to the overrall feel of the hotel. I loved these little details such as theovely traditional Chinese tea set (with a variety of complementary loose tea leaves), and the stylish coffee mugs.
Unfortunately I came to Zhouzhuang during a severe typhoon which caused a leak and power cut in my room, so when I alerted the staff, they immediately gave me a new room. They even helped me pack my things so I can change rooms as soon as possible. The new room I went to was equally as beautiful.
Not only is the hotel beautiful but it also has great amenities. Both rooms I stayed in had a stone bathtub which were both very deep -you could float it in! If you come here, I would recommend you bring some bubble bath with you like I did for maximum relaxation. I also made good use of the pool. The pool is a little small and a bit too shallow for an adult, but you can still have an enjoyable swim. Lastly, the tea room and cafés are also a nice addition to the hotel. My second room didn't have a table and chairs like the original one I booked, so I went to the tea room to eat my breakfast. It's also a cozy and comfortable room just to relax in if you're feeling lazy.
As I have mentioned throughout this review, the service is second to none. Not only did the staff help me get to the hotel, but after I checked out they also carried my luggage and escorted me to the taxi. Throughout my stay I was offered fresh fruit and coffee several times, and as I mentioned earlier, I was immediately helped when I had to change my room. Whenever I struggled to communicate in Mandarin, the staff would try their best to speak English or would be patient with my hesitation or mispronunciation in Mandarin. This is probably the best ever service I have experienced on my travels.
In summary, it's a beautiful hotel, in a convenient location with great facilities and helpful and kind staff. Not only will I come back again (and with my family next time) but I will recommend all my friends and colleagues to stay at this hotel if they ever plan to visit Zhouzhuang.
AAnonymous UserI am very satisfied with the service of this orange hotel
The facilities are very new and just opened this year.
The service is also very good. We will respond to parking, takeout, late check-out, etc.
Breakfast is also rich in variety, fresh and delicious
I particularly like the location because it is within walking distance from the Kunshan Culture and Art Center. It is so convenient to watch performances from Shanghai, especially when there are some popular performances that cannot be bought in Shanghai. The curve saves the country and the price-performance ratio is unparalleled.
RRuthWe were happy with our stay here. The room was nicer than it looked online, and the hotel was really clean. There are playrooms for young children that are free (3 rooms with some different toys in each room). The rooms are a bit old and tired, but my 2 year old enjoyed playing there and requested UK hi back lots of times. For parents it is just great to have somewhere for your kid to play and have fun, especially as the weather was very cold when we went! Outside there is a play area and sand digging pit. Location is walking distance from Tongli old town. Restaurant does evening buffet, and buffet breakfast. The food is fine, more Chinese than western, my husband really liked it and my favourite part was the Beijing roast duck at dinner. The pool is warm, with floats and rubber rings to borrow. There is a little land train, it takes a 10 minute trip around the hotel grounds and the cost is 20RMB for one adult and child. For me it was very boring but my son loved it 😂
The staff are very warm and friendly, everyone is very professional. Each guest is connected to a butler on wechat before they arrive so you can easily send a message and get some help. Our butler is Yu Ting and she helped us very professionally.
For me, the things the hotel can improve are (1) the animal petting zoo - by western standard the facilities for the animals are not very good, just concrete enclosure with hut. For foreigners, we do not really like this. (2) We had a problem with the other guests smoking in the hotel, eg in the coffee bar. When I complained to the staff they tried to stop the guests, but even though they repeatedly reminded them to stop, the other guests continued. In the end they arranged for me to move to a private room near the bar where I could avoid the smoking. I was very grateful that they found a solution for me and my baby, but I am speechless there are such guests who flagrantly break the rules and the hotel cannot stop them. We smelled smoke in some different public areas, so maybe this is a problem with several guests 🙁
Overall we are happy with our stay and it is a good place to spend a few days with kids.
GGuest UserPros: Very good location for walking around Pingjiang road. Very handy Suzhou train station pick up service, would recommend utilising for anyone arriving by train. The room was spacious and the bed really comfortable.
Cons: bathroom had a bad smell emanating from it. There was quite a lot of construction happening while we were there, started around 7am and didn’t finish until after midnight. Would recommend bringing ear buds. Shower pressure was ok but not amazing. There is also no elevator so you will need to climb one flight of stairs to reach the rooms which are all on the first floor.
BBaishaodemianbaocheJust entered the hotel lobby, the whole lobby was very fragrant, almost went to the fragrance type, the front desk Ben introduced the hotel when checking in, this service is very good. The mountain bike in the lobby is a big highlight. If it weren't for it being too cold, I would definitely ride out. Also helped me arrange the room properly, the room facilities are also complete and thoughtful. The bed in the room is super comfortable and is a trustworthy hotel. Will choose to stay next time!
CCameo19A beautiful hotel, modern and stylish with lovely gardens and surroundings, worthy of IG photos. The hotel gave me a free upgrade, an executive suite with a private garden!! I was so surprised with the garden, such a delightful space with seating. Bed was very comfortable, free mini bar on the first day, and a stylish bathroom with bath tub. Breakfast was sufficient. The front desk staff spoke English and were very helpful in booking my boat trip, also thanks to Peter who was very courteous. Location is excellent, metro is a few metres away, and there is a new shopping village with some lovely western restaurants plus lots of stylish bars. The gardens are also nearby. Highly recommend this hotel.
IIntrepid travelerArrived past 2pm the rooms were not ready. So we went for lunch at the hotel noddle place. After lunch, past 3 pm only one room was ready.
The room I had was suppose to be non smoking but someone smoked in the room and it lingered in the bed; pillow etc. we couldn’t change it as hotel was fully booked. So I had to suck it up. Maybe the hotel should impose a cleaning and deodorizer fee as a penalty or as a deterrent for people who smoke in a non-smoking rooms.
The room heating didn’t keep the room warm. The explanation was the insulation is poor and they gave me a portable heater. The other room had carpet ( mine has floor cold floorboards) and there were no cigarette stench and it was warm. So my advise is to get a room with carpet.
Breakfast room was lovely, the breakfast was okay, however you won’t get any staff attention.
The saving grace was the Panmen Garden which you should visit both day and night. It was great because it’s not busy as everyone else goes to the Humble administrator garden. So there are ample photo opportunities without swarms of tourist. However the promised Panmen scenic area tour with the hotel is no longer available. The hotel should not list it as an experience you can have when you book and room.
Overall it’s a beautiful hotel with unique character due to it history and many dignitaries stay here. Being attached to Panmen garden was a plus. You will need to take a DiDi for Suzhou other attractions.
Free Hanfu experience was good as my daughter got to utilized it.
We also dined at the 4th floor Italian restaurant which serves very good Italian food.
Hotel staff are helpful.
Wi-Fi is non existent due to full capacity of the hotel and the bandwidth is just insufficient to support the load and it also depends where your room is situated.
Qqueen_kooIf you’re looking for a perfect 4 star venue in the city centre then look no further! This place is a good bargain all round the year and even in peak seasons. I am going to split my review into sections so bare with me.
1) Rooms: The outdated the rooms need a serious paint jobs and the couch is quite “scratchy” material wise. Despite the interior eye sore, the flats are quite cosy with everything you need. Scenery wise , those who aren’t afraid of heights request the balcony rooms ! Maybe they don’t have the views of the shanghai centre shopping mall but the evening breeze did put me to sleep like a baby! Also the television was well packed with nostalgic movies , I really enjoyed the entertainment. Although the TV volume doesn’t go too loud , I guess it’s good respect to the neighbors some of who are long term tenants.
2) Service: Impeccable. The people here, although clearly overworked are so nice! The housekeepers are all so wonderful ! They were the ones who let me come back to a clean flat everyday , really it was a piece of home with a whole lot of help! For shampoos and conditioners and shower gel you would need to let the front desk know you need it, so please keep that in mind!
3) Breakfast: Just enough for survival , I’m quite particular about my tastes in food where the buffet options were too less and unfortunately not too tasty. But I was able to survive…I really hope they can fix this though cause the place although cheaper than others isn’t exactly cheap as well. If you want a good breakfast spread , you will be left heavily disappointed.
There’s a lot of cost cutting the hotel group has done and it’s obvious…I hope Ascott takes this into consideration cause it’s not good to have better hotels around the world but keep smaller cities forgotten and tightly budgeted!!
Suzhou is quite expensive than other cities due to the constant influx of tourists.
I don’t usually write much for my reviews but In this case I seem to care after seeing the overworked hotel staff and the poor conditions around them.
Come on Ascott do better. I initially was tempted to give a 3/5 review stars but it’s the people that pushed it up.
Industrial Park, Jinji Lake Commercial Area, Suzhou
Price per night fromS$ 71
4.0/5
Very Good
GGuest UserOverall, I am quite satisfied with the service. The young man received us throughout the whole process with a good attitude and awareness. The family saw us and upgraded our room for free. It is worth praising. The style is quite unique. The serviced apar**ent is modern and simple. The security is very high. You need to swipe your card. 24-hour security. The location is excellent. There are shopping malls behind the Jinji Lake Scenic Area. The transportation is very convenient. The hygiene is also very clean. The bed is very comfortable. I will bring my family to play and stay here next time.
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