Hotels in Sofia City Center, Sofia

The hotel is very central and convenient for sightseeing and getting to the airport as it is close to Serdika station. We went in the height of summer and found the air conditioning to be poor as it was centralised. However the receptionist who waa available on chat was very helpful and brought us a fan to help. The hotel rooms are basic and a little worn but was pretty good value for the location and price.

Having stayed in many 5 star hotels across the world, I had high hopes for the Sofia Balkan Palace, that unfortunately were only partially met. First let’s cover the good points! It feels historic without being old, and you feel like you’re really in Sofia. The best thing about the property is easily the location; it’s close to all the main tourist attractions, and there are good transport links right by the hotel, as well as access to some fantastic restaurants, coffee shops, and stores. The hotel rooms are modern and relatively clean, with the usual amenities. However, I was disappointed that housekeeping kept forgetting to replenish the complimentary daily water, as well as pay attention to the ‘Do Not Disturb’ light that I had selected for my room on a few days during my visit. I would say that one of the downsides is the customer service; although staff aren’t rude, I wouldn’t say they’re polite or overly helpful. The hotel has average soundproofing, and I was far too aware of the music outside, my neighbouring guests talking or listening to music in their rooms, as well as guests in the hallway (which is in part due to the layout of my room, which did not have an additional door between the bedroom and front door into the room). The noise outside does lessen and stop by about 11:00 PM, and sometimes by 10:00 PM (depending on the day). Overall, I’d still say it’s a good choice for your stay in Sofia. Especially if your priority is staying in a historical boutique hotel in a good location.

The hotel is in Sofía city center, 5 mins away from the metro station, ideal for budget travelers. The only disadvantage of this hotel is all the rooms are not soundproof, you can hear what others do in their room

This hotel is quite suitable for business travelers. The staff at the front desk are very kind and friendly; they always help me arrange a taxi whenever I need one, which is really heartwarming. I'll definitely stay here again next time.

The hotel's location is truly central in Sofia. It's close to the main business district, and Vitosha Blvd, with all its restaurants, is within walking distance. I had no complaints about the hotel facilities; they were perfectly satisfactory. I personally opted for a breakfast-included plan, but I would have appreciated a bit more variety, especially with salads and other vegetables.

The hotel was clean and tidy, everything was great, the only minor issue was the difficulty in adjusting the air conditioning in the room.

Hotel is just a few minutes walk away from the cathedral and walking distance to all the sightseeing spots. The front desk is open only from 8am to 5pm but staff was not necessarily there all the time. They answer phone calls so I recommend getting eSIM with number so you can call staff when you needed when they are not there.

Although it is a hotel with few rooms, it was far superior to any other hotel I have stayed at in many other travel destinations. The moment I opened the lobby door, dragging my heavy suitcase, my fatigue vanished instantly thanks to the staff member who called my name with a bright smile. Transportation is very convenient, with the subway station just 350 meters away and the tram and bus stops about 100 meters away. Since the building was relatively new, the facilities were very convenient and clean, and the daily morning cleaning service was also very satisfying. The breakfast was also prepared with very fresh and delicious food, and the kindness of the Chinese chefs, who appeared to be a married couple, was also wonderful. Seeing all the staff members, who rotated daily, always trying to help with a smiling face melted away the fatigue I had accumulated while traveling abroad. Sofia itself was a beautiful and mysterious place, just like the hotel's name suggests, and my satisfaction with the hotel was so high that I was able to have a very enjoyable trip. If I visit Sofia again, I will definitely stay at Aurora Sofia. I was happy for four days.

Stayed at InterContinental Sofia during a business trip and had a great experience. The hotel is in an excellent location in the center of Sofia, close to major landmarks, restaurants, and business areas. The room was spacious, clean, and very comfortable. Staff were professional and attentive, and the overall service quality was impressive. Breakfast was also excellent with a good variety of choices. A very comfortable and reliable option when staying in Sofia.

Nice hotel, convenient for sightseeing and or shopping in the city. Good service, friendly English speaking staff, rooms are spacious and comfortable with good shower. The concierge takes your car and parks off site and collects it when needed 10eu/night . Breakfast was ok, could have been a little warmer but was tasty.