Hotels in Sofia City Center, Sofia

Was a comfortable and well outfitted apartment. Has excellent laundry machines, and supplied detergent. Bedroom was clean and comfortable. Nice and warm in the winter.

Todo perfecto. Es un edificio tradicional bien ubicado y agradable, muy limpio y con las instalaciones adecuadas para una estancia corta en Sofía. El desayuno está incluido, con pan tostado, zumo, café, yogur, etc. Muy completo. Lo mejor del hotel es que el propietario te cuenta la historia del país mientras desayunas, lo cual es una experiencia muy interesante porque habla con pasión y sabe muchísima historia. Merece la pena aloj**** aquí solo por eso. Un 10 el anfitrión.

The hotel has an excellent location, right in the city center, within walking distance of major attractions and business districts. The rooms are very spacious, considered very roomy by European standards, fully equipped, clean, and the beds are comfortable. The staff are very friendly, and overall I was very satisfied with my stay. It's a relatively high-value five-star hotel in Sofia, although the facilities are somewhat dated.

Would happily stay again for the location, service and facilities. The shower booth was impressively spacious.

It is a very beautiful hotel inside out. What does not make this hotel great is the poor service of at least two sections of the hotel from my personal experience. Number one disappointment is the Beauty Salon. I made an appointment for meniscus at 16:30 on September 22. I showed up on time only to be told by the receptionist that the appointment is at 16:45. I told her that is not true and in fact I confirmed it with her twice. It was apparent that someone cut into the line and from our conversation I know she knew it as well. Yet, she was lying through her teeth that is totally beyond me. The worst was yet to come, I was told when I came down again at 16:45, I had to wait for another 20 minutes. That is the end of the story. Second incident is at the “well known” restaurant Mediterra. To make a long story shot, the Greek style calamari I ordered looked as well as tasted like burned wood log. To the main course “beef cheeks” the only thing I could think about it is what I once tasted on a Lufthansa flight business class section is 10 times better. Other than that I had a very pleasant stay and the receptionists are extremely friendly and helpful. I should also add the location of the hotel is very convenient and has easy access to all the main attractions.

Best 5 star property in Sofia hands down. .The room was spacious with contemporary and minimalist design but still very functional. There's even a divider between the bathroom to the rest of the room so it felt like staying in a junior suite instead. .The facilities were amazing, best indoor pool I've been to ever. It was fitted with all the aqua techs which provide so many massage options. There's also 2 types of saunas, a salt room, a steam room and even a ice tube filled with ice. .The food at the hotel restaurant was amazing .The service was so good because I was very frustrated and hangry as the QR code and the TV ordering system didn't work and I called the restaurant repeatedly and no one picked up. So I went down and spoke to Daria, who listened to my concerns and personally took me to the restaurant so that I can order something from the restaurant menu that I really wanted to take back to the room which is not supposed to be done. Diana from In Room Dining even came to deliver the food to my room for me, which actually wasn't her job. I felt looked after and treated like a guest in a 5 star property. To top it up, we decided to have lunch at the hotel restaurant after checked out and met Vladislav, who gave us an amazing service from food to drinks. Absolutely perfect. I will definitely come back to stay here next time I am in Sofia and will recommend it to everyone who's coming to Sofia.

Stayed at InterContinental Sofia during a business trip and had a great experience. The hotel is in an excellent location in the center of Sofia, close to major landmarks, restaurants, and business areas. The room was spacious, clean, and very comfortable. Staff were professional and attentive, and the overall service quality was impressive. Breakfast was also excellent with a good variety of choices. A very comfortable and reliable option when staying in Sofia.

Great central location in Sofia, within easy walking distance of everything. The hotel has an ”old school” charm, but the design is anything but dull. Friendly staff and an excellent Bulgarian-style breakfast. Nice and very useful touches in the room, like the shoe shine sponge and sewing kit. Comfortable bed and pillows, and a roomy bathroom. Would happily stay again.

The hotel is in the city, the transportation is convenient, the surrounding area is the living area, the stay is relatively late, the hotel view is general, basically no, it took a long time to ask, the accommodation experience is general

Having stayed in many 5 star hotels across the world, I had high hopes for the Sofia Balkan Palace, that unfortunately were only partially met. First let’s cover the good points! It feels historic without being old, and you feel like you’re really in Sofia. The best thing about the property is easily the location; it’s close to all the main tourist attractions, and there are good transport links right by the hotel, as well as access to some fantastic restaurants, coffee shops, and stores. The hotel rooms are modern and relatively clean, with the usual amenities. However, I was disappointed that housekeeping kept forgetting to replenish the complimentary daily water, as well as pay attention to the ‘Do Not Disturb’ light that I had selected for my room on a few days during my visit. I would say that one of the downsides is the customer service; although staff aren’t rude, I wouldn’t say they’re polite or overly helpful. The hotel has average soundproofing, and I was far too aware of the music outside, my neighbouring guests talking or listening to music in their rooms, as well as guests in the hallway (which is in part due to the layout of my room, which did not have an additional door between the bedroom and front door into the room). The noise outside does lessen and stop by about 11:00 PM, and sometimes by 10:00 PM (depending on the day). Overall, I’d still say it’s a good choice for your stay in Sofia. Especially if your priority is staying in a historical boutique hotel in a good location.