Best Western Terminus Hotel

Some of the staff were super helpful whole others lacked any sort of service awareness. The rooms weren’t the best as the AC was so weak that it made almost ni difference. The shower wasn’t powerful enough, the glasses were dirty and the maids were continuously trying to come in the room without knocking. Location was far from centre. It was cheap but for a reason. Would do just for a night but spending several nights there wasn’t great. The city itself is not bad but nothing to write home about.

Next to the Central Railway Station, easy access to the city by tram. Good service with a warm welcome by the Manager

Much cleaner than expected from exterier. Very friendly and kind reception and hospitality. Breakfast is very good. Location just a few minutes walk from central station and bus terminal.

The hotel has a good variety for breakfast, and the staff is very friendly. The central location is a big plus.

Clean, comfortable and quite. The staff is polite and helpful, and they accommodated us with 30 minutes earlier check in. The hotel is located right next to a tram station, and it's not far to walk to the centre (25-30 minutes). The breakfast is decent and has all the basics you need. I'd fix the quality of juices.

Enjoyed my stay! An excellent breakfast with a good selection and location is very close to the railway and bus stations (about 200 m away). Also it’s only an .80 cent ride by metro to Alexander Nevsky church and other key sites (I walked the 2 km there but it took about 40 mins due to crosswalks under roads). And there’s a traditional Bulgarian restaurant with live music band about two blocks away through the park with a currency exchange a 10-min walk away from the hotel. Also, bonus, free apples in the lobby! Great snack for being on-the-go! :)