391 Reviews
Grand Skylight International Hotel Shenzhen
Shenzhen|1.97km from Luhua Lake
If I didn't have a three-day meeting here for convenience, I really wouldn't stay in this hotel. It's really not worth the money!
1. There are 3 hotels in this building! ! ! Haoyue and Hemoden share 3 elevators (and a freight elevator in the safety passage), and there are 2 low-rise elevators farther away). During peak hours, the elevators explode! Taking the stairs is a good idea. Fortunately, the hotel did not arrange a high floor for us as required, but only arranged a lower 14th floor (meetings will be held on the 3rd and 4th floors). Looking at the huge crowd, not a single hotel employee showed up to provide guidance.
2. As soon as you enter the room, there is a sliding door directly facing the shower room of the bathroom (the entrance to the bathroom?), and then the sliding door is loose (shaking), and there is a nail (screw? Didn't look carefully) on the floor next to it. .
3. The bathroom is not equipped with body lotion. I called the front desk to ask for it. The waiter replied that the hotel does not have body lotion (I understand that the guest room is not equipped with it and guests can take it as needed. However, the front desk once again emphasized that the hotel does not have body lotion. !!!), I curiously asked the hotel employee who came to clean the room, and explained that because no one used the previous lotion and it had expired, I didn’t buy any more, and then suggested that I use the small tube in the razor. ! Is Auntie serious? Do you think that little tube is body lotion? Haha, it’s expired and the guests won’t use it!
4. The huge TV in the room was fixed to the floor with 4 expansion screws, but two of the screws were completely loose. We were afraid that we would accidentally knock it over, so we stayed away; after staying in the hotel for 3 days, I I forgot to mention that the customer cleaning staff didn't find it or deal with it.
5. The ”Clean Room” and ”Do Not Disturb” switch buttons in the room were broken. I found out at noon the next day that the room was not clean. Then the ”Do Not Disturb” light at the door of the room stayed on. I canceled it in the past and found the button. It didn't work, so I could only ask the waiter to come back to clean it in the afternoon; however, on the third day, there was still no one to deal with it, so I had to remind the hotel staff who were cleaning other rooms when I went out to come and clean it.
6. The toilet is very big. However, the huge toilet takes up more than 2/3 of the space of the toilet. After sitting down, there is not much space in front of me. I am afraid of bumping my head when I lower my head. When using the toilet, I have to face the wall! ?
Outstanding
198 Reviews