Anonymous User
July 3, 2023
I stayed in a hotel for a month, and this is the first time I want to give a bad review to a hotel!
First: I stayed in a hotel for a month, and I stayed in more than one hotel. I used Ctrip membership benefits every time. I saw my delayed check-out and other benefits in every hotel before. This hotel said to me, "You must inform us before using the benefits." If I remember correctly, the benefits will be displayed when I place an order, and your hotel should have agreed to the benefits before confirming the order! Why is there still a situation where an aunt came to open my door at 1 o'clock!
Of course, because the aunt scared me awake, I closed my eyes for a while, which led to my original check-out at 2 o'clock being postponed to 3 o'clock. The hotel did not charge me, which I am very grateful for 🙂
Second: I have stayed in so many hotels, but there has never been a rule that the bedding cannot be changed every day for extended stays. That day, I asked the room service staff to change the bedding, and the waiter said that we do not change the bedding for extended guests, and the attitude is very bad. If I have any opinions, let me call the front desk to communicate by myself🙃
Then I called the front desk to inform them. At first, the front desk was busy and said that they would call back later. The result of the call back was that the fur could not be replaced after use. I don’t know if you really don’t have it or if you just don’t provide replacement for extended stays as the service staff said!
Third: The hotel doesn’t even have a hair dryer!
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