No. 5023 Yitian Road, Futian District, Shenzhen, Guangdong, China
Show on Map
Park Hyatt Shenzhen is a sophisticated 5-star hotel in the heart of the Futian business district. Featuring world class bars and restaurants and unparalleled event venues, the hotel is an Asian-inspired sanctuary designed to restore, re-energize and ignite the imagination.Show More
We Price Match
Last booked 3 hrs ago
Highlights
Ideal location
Airport pick-up available
Free parking
Delicious breakfast
Excellent service
Show More
Amenities
Taxi booking service
Priority airport pick-up
Luggage StorageFree
Priority airport drop-off
Languages Spoken at Front Desk
2 Restaurants
Bar
Spa
All Amenities
Property Description
Park Hyatt Shenzhen is a sophisticated 5-star hotel in the heart of the Futian business district. Featuring world class bars and restaurants and unparalleled event venues, the hotel is an Asian-inspired sanctuary designed to restore, re-energize and ignite the imagination.
Show More
4.8/5
Excellent
Nice designed hotel, service was excellent. Located just next to coco park.
All 2,011 Reviews
Surroundings
Metro: Shopping Park
(310m)
Metro: Convention & Exhibition Center
(890m)
Airport: Shenzhen Bao'an International Airport
(31.7km)
Train: Futian Railway Station
(900m)
Train: Shenzhen Railway Station
(8.3km)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
4
1 KING BED
1 Queen bed
48m² | Floor: 36-44
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6
Park Hyatt Suite
1 King bed
81m² | Floor: 36-44
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6
1 King Bed with SkylineView
1 Queen bed
48m² | Floor: 36-44
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6
Presidential Suite
1 King bed
300m² | Floor: 42-43
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7
Park Suite With Skyline View
1 King bed
82m² | Floor: 36-41
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5
1 King Bed with Skyline View Deluxe
1 Queen bed
55m² | Floor: 36-44
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5
Diplomatic Suite
1 King bed
127m² | Floor: 42-43
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7
Executive Suite
1 King bed
110m² | Floor: 36-41
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6
1 King Bed Deluxe
1 Queen bed
58m² | Floor: 36-44
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6
2 Twin Bed
2 Single bed
48m² | Floor: 36-44
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5
2 Twin Beds with City View
2 Single bed
48m² | Floor: 36-44
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6
1 King Bed with City View
1 Queen bed
48m² | Floor: 36-44
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5
2 Twin Beds with SkylineView
2 Single bed
48m² | Floor: 36-44
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Hide Room Types
Guest Reviews
4.8/5
Excellent
2011 reviews
Verified Reviews
Cleanliness4.8
Amenities4.8
Location4.8
Service4.7
Average for similar properties in Shenzhen
Most Mentioned
Tom_staycation
March 10, 2025
I recently had the pleasure of staying at the Park Hyatt Hotel for the third time since last Christmas, and I must say, it was yet another exceptional experience! A highlight of my stay was undoubtedly the exquisite food prepared by Executive Chef Gerald. The angel hair pasta was a standout dish—perfectly cooked and bursting with flavor. And the French dessert? Simply divine!
All the restaurant staff and reception were not only nice but also proactive, making our experience even better. I want to commend Edison and the restaurant staff for their attentive service; they truly enhanced our dining experience. A special shout-out to Stefanie Xu and the lovely lady who assisted with our check-in—they both provided outstanding customer service, making us feel welcome right from the start.
Thank you, Park Hyatt, for another memorable stay!
Panichdi
March 3, 2025
Absolutely beautiful hotel with impeccable service.
Art at every corner, all of the facilities are stunning and modern.
We received a free room upgrade, anniverdary decoration and cake and late check out option during the check in process.
Location is perfect as well, next to PAFC and opposite to Coco Park right in the center of Futian.
Really couldn’t have stayed at a better place for our wedding anniversary and for a quick getaway from Hong Kong.
Thanks to the team at Park Hyatt, we shall be back!
owing my
February 16, 2025
Nice designed hotel, service was excellent. Located just next to coco park.
Em Look
October 1, 2024
THANK YOU VERY MUCH to the entire team at Park Hyatt for making my recent two-night stay truly exceptional. I was greeted with warm smiles and a proactive approach to guest service that went above and beyond. Especially thankful to Kyna in locating our lost items, and to Anastasiia and Stacey for their outstanding hospitality. And appreciated Concierge Lenn's assistance with arranging courier services. While I regret not having the time to enjoy the pool this visit, I am eagerly looking forward to experiencing it on my next stay. To all the staff whose names I may not remember, your efforts are greatly appreciated too😙. Loves
Guest User
March 3, 2025
Subject: Formal Complaint Regarding Payment Handling Experience
I am requesting to book a room for my boss’s VIP guest and payment issue related.
I am writing to formally express my disappointment regarding my recent experience with the payment process at park Hyatt SZ. While I understand the importance of adhering to financial regulations, I found the rigidity in handling my payment request highly frustrating and inconvenient.
Despite my repeated attempts to find a workable solution, your team, particularly the duty manager, was unable to provide any alternatives or flexibility. It became evident that while they were strictly following the finance department’s guidelines, they lacked the training or authority to offer guests any viable options. Ultimately, I had to come up with a solution myself—something I would have expected the hotel staff to assist with, rather than leaving it entirely up to me.
A hotel’s reputation should prioritize guest convenience and ensure that staff are trained to handle such situations with flexibility and professionalism. The inability to provide alternatives not only caused unnecessary inconvenience but also left a negative impression of the hotel’s customer service.
I hope this matter will be taken seriously and that your team will consider improving training for handling payment-related concerns in the future. I would appreciate a response addressing how you plan to enhance your service in this regard.
Having just check out from park Hyatt Changsha and last week from Alila, just felt something is missing.
Sincerely,
C
Lobom2chan
February 21, 2025
we only spent one night here, but the experience was great. From check in experience and the room service were all very pleasant. The room was nice and the layout was carefully designed. The staff were nicely presented with positive attitude.
Peter
January 29, 2025
Everything at the hotel was amazing. The room had everything ready for the kids and even had an activity kit for them. It was a great experience and looking forward to book again in the future
Guest User
February 16, 2025
Location was very convenient. Many restaurants and malls next to the hotel. Room was very clean, spacious and nice. Would recommend this place if budget is not your concern
Owen
June 18, 2024
Beautiful spaces all over the hotel: the rooms, the pool, the restaurants. A truly special place to stay!
Services & Amenities
Popular Amenities for China Travel
Taxi booking service
Priority airport pick-up
Additional charge
Luggage Storage
Free
Priority airport drop-off
Additional charge
Languages Spoken at Front Desk
2 Restaurants
Bar
Spa
Additional charge
Indoor swimming pool
Free
Secretarial Services
Fitness Room
Multi-Function Room
Meeting Room
Private parking
Free
Wi-Fi in Public Areas
Free
Car Charging Facilities
Café
Massage Room
KTV
Car Rental
24-Hour Front Desk
2 Restaurants
Bar
Spa
Indoor swimming pool
Fitness Room
Multi-Function Room
Meeting Room
Café
2 Restaurants
榕阁
Style: A la carte
Cuisine: Cantonese, Chinese, Local
Open for: Lunch, Dinner
Ambience: Family-friendly
Dining options: Reservations available
Business hours: [Mon - Sun] 11:30-14:00, 17:30-22:00
皓堂
Style: A la carte
Cuisine: European, Seafood, Steakhouse
Open for: Breakfast, Brunch, Dinner
Ambience: Family-friendly, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-22:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Pool lounge
No restrictions
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Private parking
Free
Car charging facilities
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Car Rental
Front Desk Services
Luggage Storage
Free
Concierge Service
Porter/Bellhop
Front Desk Safe
Express Check-In and Check-Out
Wake-Up Call
VIP Check-In Service
24-Hour Front Desk
Languages Spoken
English
Chinese
Food & Drink
Bar
Lobby Bar
Room Service
Café
Health & Wellness
Spa
Additional charge
Body Care
Yoga Session
Fitness Room
Body Contouring
Massage Room
Activities
KTV
Public Areas
Non-Smoking Floor
Elevator
Public Audio System
Central Ventilation System
No Smoking in Public Areas
Cleaning Services
Clothes Steamer
Laundry Detergent
Laundry Service (Off-Site)
Ironing Service
Laundry Service (On-Site)
Dry Cleaning
Facilities for Children
Children's Bathrobe
Children's Slippers
Children's Meals Available
Children's Toys
Kids' Toothbrush
Business Services
Secretarial Services
Multi-Function Room
Postal Service
Meeting Room
Audio Visual Equipment
Wedding Service
Fax/Copying Service
Safety & Security
Security Personnel
Access Control System
First-Aid Kit
Fire Extinguisher
Carbon Monoxide Alarm
Fire Alarm
CCTV In Public Areas
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age
Fee
Children 3 years old and under
Extra cot: Free
Breakfast
TypeWestern
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
Age
Fee
Children 12 years old and under
Free
Children 13–17 years old
CNY 308.00 (approx. S$ 56.76) per person
Adult
Buffet:CNY 308.00 (approx. S$ 56.76) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
Opened: 2019
Number of Rooms: 195
Park Hyatt Shenzhen is a sophisticated 5-star hotel in the heart of the Futian business district. Featuring world class bars and restaurants and unparalleled event venues, the hotel is an Asian-inspired sanctuary designed to restore, re-energize and ignite the imagination.
Frequently Asked Questions
What are the check-in and check-out times at Park Hyatt Shenzhen?
The check-in time at Park Hyatt Shenzhen is 15:00 and the check-out time is 12:00.
Does Park Hyatt Shenzhen have a swimming pool?
Yes, Park Hyatt Shenzhen has a pool. You can also find more details about the pool and other facilities of Park Hyatt Shenzhen on this page.
How much does it cost to stay at Park Hyatt Shenzhen?
Prices at Park Hyatt Shenzhen are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
Does Park Hyatt Shenzhen provide breakfast?
Yes, Guests staying at Park Hyatt Shenzhen can enjoy breakfast during their stay.
Breakfast option(s): Western.
What is the cancellation policy for Park Hyatt Shenzhen?
The cancellation policy for Park Hyatt Shenzhen varies depending on the type of room and booking conditions.
What attractions are nearby Park Hyatt Shenzhen?
When staying at Park Hyatt Shenzhen, you can start your vacation by visiting the nearest attractions: Shenzhen Ping An Financial Center Yunji Sightseeing, which is 210m from your search (straight-line distance).
What is the closest airport to Park Hyatt Shenzhen?
The closest airport is Shenzhen Bao'an International Airport, and it is about 30 mins from hotel by car (31.7km).