Echarm Hotel(Shanghai Xuhui Liuzhou Road Branch)

Echarm Hotel(Shanghai Xuhui Liuzhou Road Branch) Reviews

Echarm Hotel(Shanghai Xuhui Liuzhou Road Branch)

431 Liuzhou Road, Xuhui District, Shanghai, ChinaView Hotel Details
Echarm Hotel(Shanghai Xuhui Liuzhou Road Branch)
Echarm Hotel(Shanghai Xuhui Liuzhou Road Branch)Echarm Hotel(Shanghai Xuhui Liuzhou Road Branch)Echarm Hotel(Shanghai Xuhui Liuzhou Road Branch)
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Echarm Hotel(Shanghai Xuhui Liuzhou Road Branch) Guest Reviews

4.8/5
Excellent
705 reviews
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(705)
Positive reviews(698)
Reviews with photos/video(88)
Friendly front desk staff(96)
Awesome amenities(84)
Delicious breakfast(67)
Easy to get around(45)
Classy environment(43)
Well decorated(17)
Perfect for business trips(17)
Close to metro(13)
Negative reviews(7)
PEGGY Y.
Superior Double Bed Room
Stayed in Oct 2024
Travel with friends
2 reviews
4.2/5
Very Good
Posted on Dec 15, 2024
Overall stay was pleasurable. Room cleanliness is tiptop, design is good. Love everything about the room. Location is not bad, quite near to train station,walking distance & there are some restaurants around the hotel. It's easy to Didi to pick up from the hotel. It's rather convenient. Recommended, very comfortable!
Response from Property: Dear Guests: Hello! Thank you very much for your support and recognition of the hotel, everything we do is only to bring a different vacation experience to every guest, we are really very touched to see your satisfaction and affirmation, we will continue to work hard to always be ready for you to come back at any time.
Guest User
Business Double Bed Room
Stayed in Jun 2024
Travel with friends
2 reviews
4.7/5
Amazing
Posted on Jul 16, 2024
Room design, amenities, everything is good. But lift broke down for a full day made us difficult to walk up and down with luggage.the second room we have got for an extra night smells cigarattes.
Response from Property: Dear guests:Sorry for the inconvenience,This elevator problem has been reported by the superior department and will be dealt with immediately.Have a good day.
Guest User
Standard Double Bed Room
Stayed in Jul 2024
Solo travellers
5 reviews
4.0/5
Very Good
Posted on Sep 13, 2024
The location is a little far from the metro station. There are supermarket and convenience stores nearby. The room is ok, but overall not a 4-star standard apparently.
Response from Property: Dear guests:Thank you for your comments. We will try our best to do it well.
Guest User
Business Double Bed Room
Stayed in Jun 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Jul 16, 2024
wonderful
Response from Property: Dear guests:thank you very much for your satisfaction ,Looking forward to see you next time。
Guest User
Standard Double Bed Room
Stayed in Feb 2025
Solo travellers
25 reviews
5.0/5
Outstanding
Posted on Mar 6, 2025
The room is very clean, with new facilities. It is about 10 minutes away from the subway station. I am quite satisfied with it. The price is also reasonable. Next time I come to Shanghai, I will choose this hotel again. I hope the price will be more affordable.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Francid
Standard Twin Room
Stayed in Jan 2025
Family
4 reviews
5.0/5
Outstanding
Posted on Feb 25, 2025
Excellent hotel for value for money, the room is equipped with all comforts and the cleanliness is exceptional. The breakfast is Chinese and international and the staff is very kind and helpful. It is located a kilometer walk from many subway lines and this makes it very convenient to reach any destination
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Beautiful time, Yishang met you unexpectedly, thank you for this fate, we will cherish it and look forward to seeing you next time! Wish: well!
Anonymous User
Standard Double Bed Room
Stayed in Jan 2025
Business travellers
47 reviews
5.0/5
Outstanding
Posted on Feb 22, 2025
Hygiene: Clean, quiet and tidy room, very good service attitude, very convenient travel, everything you need for eating, drinking and entertainment, the parking lot is right next to it, very convenient, overall it is good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home in Yishang Residence. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Standard Double Bed Room
Stayed in Dec 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Jan 18, 2025
The environment is great! The stay is very comfortable, the room is clean and tidy, the front desk guy has good service and is very patient to help solve the problem ~ The breakfast is also good with rich variety.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Yishang. The ancients said, "A mountain is not famous for its height, but for its immortals; a river is not famous for its depth, but for its dragons." I believe that a home is not happy because of its size, but because of its love. I hope that our warm service will make you fall in love with us. Wish you: well!
Guest User
Standard Double Bed Room
Stayed in Dec 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Jan 14, 2025
The room is clean and tidy, and the soundproofing is good!!! My friend and I agree that the room is good!!! I will come again next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your evaluation. Thank you for choosing Shanghai Yishang Xuhui Hotel. Thank you for your recognition of our service. We will continue to work hard to bring you a better stay experience. The hotel is located at No. 431 Liuzhou Road, adjacent to Tianlin Food Street, surrounded by large life and business districts such as ASE, Tianlin, and Xujiahui. It is a 15-minute walk from Line 1/9/12. Our hotel can help guests call a taxi. All rooms are equipped with smart guest control, and coffee and tea are provided free of charge in the lobby. We sincerely look forward to your visit again, and all the hotel staff wish you a happy life!
rocayao8888
Deluxe Family Room
Stayed in Dec 2024
Family
11 reviews
3.5/5
Posted on Jan 2, 2025
Location and facilities: 10 minutes walk from the subway, and there are abundant home-style restaurants within 500 meters. Lobby: Small and cozy Room: The space layout and decoration design lack humanization, the family room space is irregular, the bathroom is large but empty, there is no towel rack, and the bathing clothes and towels can only be placed on the support board under the sink. The large area covered by the curtains is a solid wall, and there is only one small window in the corner of the wall, which makes the room stuffy. There is a platform in the bathroom. Although there are signs to remind you, you can trip over it if you are not careful. There is no phone, and it is inconvenient to contact the front desk. The water spout of the kettle splashes water, and there is a lot of stale water in the water tray and small refrigerator. Advantages: smart toilet, smart voice control curtains, air conditioning, music, TV. The family room comes with breakfast for one person. The breakfast is relatively rich. There is a small induction floor lamp by the bed.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您的入住及給我們提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富,我們也將繼續努力不斷完善各項工作,希望能在宜尚與您再相逢。祝您心情愉快,闔家幸福!
Guest User
Standard Double Bed Room
Stayed in Nov 2024
Other
5 reviews
4.8/5
Amazing
Posted on Dec 16, 2024
Overall, the price is good for the standard room! The breakfast is also quite rich, and the service staff is also nice! The massage 💆♀️ is opposite the hotel and the technique is very good! There are many places to eat around, which is very convenient. It's just that the lobby is a little small and not so grand.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Yishang Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Guest User
Standard Twin Room
Stayed in Nov 2024
Business travellers
7 reviews
5.0/5
Outstanding
Posted on Dec 9, 2024
I was deeply impressed by the hotel I stayed in recently. The service attitude of the front desk staff Xiao Meng was as good as always, attentive and thoughtful. My room was located on the standard floor of the hotel. The room was elegant and practical. The bed was soft and comfortable. The facilities in the room were also very modern, including smart TV, smart voice assistant, and the hygiene was also very clean, and the odor removal was also great! There are a variety of restaurants opposite the hotel. In short, it is worth recommending!!!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Superior Double Bed Room
Stayed in Nov 2024
Travel with friends
222 reviews
5.0/5
Outstanding
Posted on Dec 5, 2024
The hotel upgraded the room for free when checking in. Check-out was also delayed. The front desk Xiao Meng provided good service. It is convenient to take a taxi around. There are also many snacks. The room is spacious and clean. The surrounding area is also relatively quiet.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation. Thank you for choosing Shanghai Yishang Xuhui Hotel. Thank you for your recognition of our service. We will continue to work hard to bring you a better stay experience. The hotel is located at No. 431 Liuzhou Road, adjacent to Tianlin Food Street, surrounded by large life and business districts such as ASE, Tianlin, and Xujiahui. It is a 15-minute walk from Line 1/9/12. Our hotel can help guests call a taxi. All rooms are equipped with smart guest control, and coffee and tea are provided free of charge in the lobby. We sincerely look forward to your visit again, and all the hotel staff wish you a happy life!
Anonymous User
Standard Double Bed Room
Stayed in Oct 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Nov 23, 2024
It's still very good. The room is very clean and fully intelligent. The front desk lady is also very nice. I will come again next time I come to Shanghai. This time I came to listen to a concert. It's very close to the Shanghai Stadium.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Beautiful time, Yishang met you unexpectedly, thank you for this fate, we will cherish it and look forward to seeing you next time! Wish: well!
Rebeccaxu
Superior Double Bed Room
Stayed in Oct 2024
Family
15 reviews
4.2/5
Very Good
Posted on Nov 29, 2024
I give 3.5 points for hygiene, limited to the hygiene in the room: I stayed for three consecutive nights. The aunt never mopped or swept the floor during the day, only made the bed and arranged the bathroom towels. The child ate the potato chips on the floor the day before and continued to lie on the floor of the room after cleaning the room the next day. I couldn't stand it and threw it into the trash can myself. The next day, they didn't clean it again. The child didn't like to wear shoes and didn't dare to let him go barefoot. Every day, there was a pile of hair on the floor and the aunt turned a blind eye to it. It is recommended that the hotel strengthen training or replace experienced cleaning aunts. Newly renovated hotel, excellent location, relatively good breakfast on the second floor, the most convenient thing is that there are washing machines and dryers on the second floor for guests to use for free. The front desk check-in service is good and the business process is proficient.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the inconvenience! We have made corresponding rectifications and punishments for the problems you reported. We will strengthen the training of our employees. We apologize again for the bad stay experience you had during your stay. If it is convenient for you, please contact us to apologize to the hotel and save the inconvenience caused by this problem!