Hotel Murillo

Hotel Murillo Reviews

Hotel Murillo

7, Lope de Rueda street, Seville, Andalusia, 41004, SpainView Hotel Details
Hotel Murillo
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Hotel Murillo Guest Reviews

4.4/5
Very Good
49 reviews
Verified reviews
Location4.6
Amenities4.0
Service4.3
Cleanliness4.5
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All reviews(49)
Positive reviews(46)
Reviews with photos/video(14)
Convenient location(15)
Clean and tidy(13)
Awesome stay(11)
Friendly staff(8)
Close to scenic area(7)
Delicious breakfast(6)
Great value for money(5)
Negative reviews(3)
CHAI CHENG
Standard Twin Room
Stayed in Nov 2024
Family
8 reviews
2.7/5
Posted on Dec 20, 2024
It's a 2 star hotel. Cannot expect much but the check-in was bad. Given different rooms for 3 times due to different issues. Like those rooms initially given were available, this room was just painted and etc. We asked for side by side or opposite rooms twice. In the end, the rooms were in between another room. Narrow walkway.
Response from Property: Dear Mr. Ms. Chai Cheng,Thank you very much for your time and sharing your experience.First of all we appreciate your time and we are sorry that your experience with us was not pleasant, we have tried to do our best to improve it.As far as I can see the reception staff tried at all times to offer you different rooms, it is normal that depending on the time of arrival and the availability of the Hotel, it was difficult to find rooms next to each other, but I see that you stayed on the same floor and as close as possible.We hope to regain your confidence in us and that you will give us another opportunity.Best regards,Aida Valdés.Guest Service
Guest User
Standard Twin Room
Stayed in Jan 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Feb 4, 2024
Great hotel in the old town of Seville. Great location, near everything. Lovely staff, and a grand old Spanish-style lobby. Simple room decor with everything You need. Only 10 minutes walk from EA bus from the airport. Great base to explore the city. Highly recommend.
Response from Property: Dear traveller,Thank you very much for your time and sharing your experience.Have you thought about coming back to Seville? We would be delighted to welcome you again.Best regards,Aida Valdes.Guest Service.
Jinming
Standard Twin Room
Stayed in May 2023
Travel with friends
4 reviews
5.0/5
Outstanding
Posted on Jul 3, 2023
The unique design of the hotel, I like it very much, as soon as I enter the door, there is a friendly reception of the lobby staff, which is exactly what I need. Front desk staff meticulous care, patience and professional explanation of the surrounding attractions and food, hotel rooms are also a lot of free items, mineral water, soda water, a variety of drinks room is spacious, light transmittance is very good, clean, simply refreshing, bed is also very comfortable, the room is central air conditioning, is simply a palace level of enjoyment. Go out to visit also sent a handwritten map, and to help me book the show tickets and cars, the model is very comfortable and enjoy the whole journey, too intimate! Really good, really checked in the left and right guests let people feel that other hotels do not feel very down-to-earth! There's fruit at night. It's so sweet. I'll stay in a hotel like this more often.
Guest User
Standard Double Room
Stayed in Nov 2023
Travel with friends
1 reviews
3.2/5
Posted on Dec 13, 2023
The hotel is located at the central area of Seville, and it is very convenient. However, the soundproofing facilities is extremely bad. I can hear the snore from customers next door, every single words when they are talking in phone calls. I would not recommend people to stay in this hotel.
Response from Property: Dear traveller,Thank you very much for your time and for sharing your experience.We are sorry that your stay was not comfortable, we remind you that our reception is 24h. If on the day of arrival it is not possible to change rooms, we offer it for the next day.Have you thought about coming back to Seville? We will be happy to improve your experience.Best regards,Aida Valdes.Guest Services.
Cristina36
Standard Double Room
Stayed in Apr 2022
Travel with friends
4 reviews
5.0/5
Outstanding
Posted on Jul 22, 2022
Liked the hotel. Very beautiful, staff very kind and the room was very clean
Response from Property: Estimada Sra. Cristina,Muchas gracias por su tiempo y compartir su experiencia.Han pensado en volver a Sevilla? Estaríamos encantados de atenderles de nuevo.Un saludo,Aida Valdés.Guest Service.
Rolandas
Standard Triple Room
Stayed in May 2022
Family
2 reviews
4.0/5
Very Good
Posted on Jul 7, 2022
Good location, nice old building. From the lobby you will feel like entering to the historical museum. Little bit tinny rooms.
Response from Property: Dear Mr. Rolandas,Thank you very much for your time and sharing your experience.Have you thought about coming back to Seville? We would be delighted to welcome you again.Best regards,Aida Valdes.Guest Service.
SmilingLily
Single Room
Stayed in Jan 2025
Solo travellers
84 reviews
5.0/5
Outstanding
Posted on Feb 25, 2025
I like this hotel very much. It has a great location. All attractions are within a 10-minute walk. The hotel is in a small alley in the center. It is a bit difficult to find at first, but after getting familiar with it, I found that this location is really convenient. All the alleys nearby are very beautiful, with many restaurants, bars and craft shops. I like the decoration style of the hotel. There is a buffet table with rich ingredients for breakfast. The bathroom and room are very clean and comfortable.
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Response from Property: Estimada Sra. Lily,En primer lugar agradecerle el comentario y habernos elegido durante su estancia en Sevilla. Para nosotros es un placer saber que nuestro hotel le gustó mucho.Es cierto que a la llegada este barrio puede dar lugar a perdida pero una vez que se comienza a andar, estamos a pocos pasos de los mayores lugares de interés y hay rincones preciosos escondidos.Si quieren volver a Sevilla, no duden en reservar con nosotros.Un saludo,Aida Valdés.Guest Service.
Guest User
Standard Twin Room
Stayed in Oct 2024
Couples
4 reviews
3.7/5
Posted on Nov 19, 2024
The hotel is located in the scenic area, with many shops around it. It is very convenient to go to Seville Cathedral and the Royal Palace, which is less than 10 minutes' walk away. It is a bit far from the bus stop and tram station, and it takes more than ten minutes to walk. The staff is nice. At first, I was given a corner room with a musty smell and poor lighting. After reporting it, I was given a new one. The room is small and the equipment is relatively complete, but the lighting is insufficient and the sound insulation is not good. The conversation in the next room has a three-dimensional surround feeling. Fortunately, it automatically turns into white noise when I can't understand it. The neighbors have normal work and rest, plus earplugs, so sleep is not affected much. The shower room is too small, and it is a bit difficult to turn around in it.
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Response from Property: Dear Guest,Thank you very much for your time and sharing your experience.As you mentioned, when guests are not comfortable in a room and tell us about it, we are always willing to make the change, if not on the same day of arrival the next day.If you would like to come back please do not hesitate to contact us.Best regards.Aida Valdés.Guest Service.
e10118413
Standard Twin Room
Stayed in Aug 2024
Family
3 reviews
4.7/5
Amazing
Posted on Oct 25, 2024
The hotel is located in the center of the ancient building street. It is good overall, small and exquisite. It is within walking distance of the main attractions of Seville Cathedral and Alcazar Palace, and is adjacent to Murillo Garden. The hotel facilities are clean and neat, the hotel service attitude is OK, and the communication requirements cannot be too high, after all, we are foreigners. The breakfast is good, the taste is good, and the quantity is sufficient.
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Response from Property: Dear customer,Thank you very much for your time and sharing your experience with us.If you would like to come back please do not hesitate to contact us.Best regardsAida Valdés.Guest Service.
Anonymous User
Standard Twin Room
Stayed in Jul 2024
Family
9 reviews
4.7/5
Amazing
Posted on Aug 23, 2024
Located in the center of the old city, you can walk to all the attractions. The room has a very quaint roof. Because it is an old building. Outside the window is the road of the old city. You can hear the sound of pedestrians walking by. The front desk service is very enthusiastic and gave a map to explain the route. The room is very clean. The price and location are great. Walking out of the alley is the church. There are many restaurants and it is very lively.
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Guest User
Standard Twin Room
Stayed in Jul 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Aug 28, 2024
There are two reasons for choosing this hotel: ① It is close to the scenic spots, there are many restaurants nearby, and the scenery of the alleys on the road is beautiful; ② The price is affordable for one night with breakfast included; Disadvantages: Because the hotel is in the alleys of the old town, the car cannot go directly, and you need to push the luggage on the stone steps for 3-5 minutes (this should be considered in the price). The decoration of the lobby has a bit of Middle-earth style (there is an armored knight); opposite the hotel is a small restaurant. When we first arrived, the diners were happily playing the piano and singing (it was still very quiet when the restaurant was closed at bedtime); For those who get up late, although the breakfast has few choices, it is rich in taste (there are whole fruits), and I went to buy a few more pieces of ham sausage after eating; Because there is a lot of data, I didn’t use the hotel WiFi, but there was no problem with data. Looking through the photos of Seville on my phone, I will miss this passionate and colorful city.
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Guest User
Standard Triple Room
Stayed in Jan 2025
Family
2 reviews
4.7/5
Amazing
Posted on Feb 4, 2025
The location is very convenient. The Royal Palace, Cathedral, Plaza de España, etc. are all within walking distance. Clean, the mattress is comfortable, and I am very satisfied with the price.
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Response from Property: Dear Traveller,Thank you very much for your time and for sharing your experience with us.If you would like to come back, please do not hesitate to contact us. Best regards. Aida Valdés. Guest Service
bingotcb
Standard Triple Room
Stayed in Dec 2024
Family
12 reviews
5.0/5
Outstanding
Posted on Feb 6, 2025
Facilities: The facilities are a bit old, but they do not affect the use and are sufficient Sanitation: The sanitation is good, the room is clean and hygienic, suitable for living Environment: The hotel is in the old town, it is very convenient to go to the attractions and can be reached on foot
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Response from Property: Dear Traveller,Thank you very much for your time and for sharing your experience with us.It is a pleasure to know that your stay was good and that you liked the cleanliness and the staff.If you would like to come back, please do not hesitate to contact us. Best regards. Aida Valdés. Guest Service
Beijingxueguotianqing
Superior Double Room With Terrace
Stayed in May 2024
Solo travellers
11 reviews
4.5/5
Great
Posted on Jun 24, 2024
We booked a superior double room with wi-fi, but when we got to the hotel they said it didn't have it.
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Response from Property: Dear traveller,Thank you very much for your time and sharing your experience.I think there was a communication problem, in the Hotel if we have wi-fi all you have to do is register on the website.Have you thought about coming back to Seville? We would be delighted to welcome you again.Best regards,Aida Valdes.Guest Service.
kira8726
Standard Twin Room
Stayed in May 2024
Travel with friends
7 reviews
3.7/5
Posted on Jul 10, 2024
The hotel is located in the center of the city from the station, so it was a little difficult to get around. It is also located on a cobblestone street, so it was a little difficult to move around with a suitcase. The breakfast had a variety of options and was very delicious! The hotel interior was cute. It was easy to access the main tourist spot, Alcazar.
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