We absolutely loved our stay at wanda reign. Originally we only planned to stay for 1-2 nights but ended up staying for our whole 5 day trip.
The hotel is absolutely stunning. Beautiful views from the lobby, luxurious villas with private pool, great pool near the beach etc. What we really liked was how private the resort feels. A lot of the other resorts are full of people and there is almost no privacy, that is completely different here.
The other major plus was the service. From the moment we checked in Alex helped to upgrade us to a private villa, helped to arrange toys for our 1 year old, arranged for food to be delivered to the house etc. He made us feel very welcome and was a great help.
Also barry from the concierge service was great. Always helping to arrange buggies to bring us to different places. Very friendly and professional. We also like to thank the hostess at the breakfast (unfortunately we didn’t get her name). She made us feel welcome and understood our preferences after a few days which was great. Last but not least we like to thank 梁俊豪 from the lobby bar. He makes great cocktails but what really impressed us was his service mindset! He is very proactive and thinks for us, very detail oriented.
Thanks all for a great stay! We will be back.