Sant Omobono Imagna Hotels & Accommodations

Stayed here for two nights. Had stayed before in the “old town” area of Bergamo which was lovely. This area would be considered “run down”. It’s a 5-10 minute walk to the main town for coffee shops, restaurants etc. Previous reviews commented how welcoming, friendly, helpful etc the reception staff were but I didn’t get that experience. Reception area is right inside the door so it can be crowded arriving and leaving with luggage, prams etc. Room was adequately spaced. Could have been given extra towels (three for a single room is basic), also needed a fridge and water glasses etc in the room. Floors could have been hoovered so make sure you wear slippers (not included in the room)! Didn’t include breakfast in my stay and glad I didn’t cos the selection looked limited. This hotel is fine for a short stay but perhaps look elsewhere if staying for longer.

There's not enough good words that can be said about the skills and training of the front desk staff, the breakfast servers, the evening dining room staff, and the housekeeping ladies. I am what is now being referred to as a ”Digital Nomad,” single, solo and senior traveler... and this hotel really fits my needs. Sure it could be €10 cheaper, but the room has an excellent long work countertop, WiFi Internet, large bed for sleep and for organizing travel bags, bathroom with both a tub and a walk-in shower correctly designed for use, and the food service is quite amazing. While you do need to take the taxi to most places, unless you drive, there is a major shopping mall just across the highway, and an unadvertised underground tunnel to get to the other side of the road and to that shopping center! I am not a fancy restaurant person, but the restaurant accommodates me with a very simple selection of food by my request. Both at breakfast and at dinner, the dining room is usually packed with happy diners and eaters. While I sit there with my simple food selection at dinner, I do admire the variety of Italian dishes that are ordered by other diners. Maybe I can't eat the spicy food but it sure looks good! And the other guests are very happy! I have used the Hotel's driver to taxi me to and from a variety of locations: BGY airport, Bergamo train Station, as well as the Covid vaccination center! He can be booked by SMS text and WhatsApp. Extremely easy to communicate with- both digitally and in multiple languages. The hotel is off the beaten track, therefore the taxi rides are going to be 10 additional euro from what might be expected in more urban areas. This is one of my more favorite hotels of any brand. While I rate the location as poor because you need to drive to get almost anywhere, the remoteness of the location is in itself a plus if you are residing here for more than just an overnight, because the landscaping is simple yet comforting, and major parking is underground.

It was all super. The owners are very friendly and the staff are simply super nice. Professionally managed hotel. Eating in your own restaurant is excellent. Thanks to the complete team. Everything was fantastic. The owners are really nice and available. And the staff is very nice. Hotels managed professionally. Food in the restaurant is excellent. Thanks to the whole team Thanks Clara you all and was really beautiful from you. You are very well-being.

Facilities: The facilities are very new, with switches for delay lighting and extinguishing functions. The heating in the public area and the room is very sufficient, and a single coat can be fully opened in the room. Hygienic: The room was cleaned very clean and very satisfied Environment: The location is very good, very close to the top of the mountain, not far from the core of the old city in the upper city. Service: The front desk and restaurant brother are very good, very humorous and talkative

This hotel are thieves, after booking me and my girlfriend to stay for three days (she’s not from Italy). when we presented at the Hotel Città Dei Mille for the check-in they told us that we need a “super green pass” (we’re vaccinated 2 doses and we had a negative PCR covid test) . They told us to access the Hotel Città Dei Mille you need to have the third dose, but the Hotel Città Dei Mille didn’t tell us this before coming neither the booking website it wasn’t written anywhere we checked many times in front of them. so we looked for another place to stay, when we asked for a reimbursement the Hotel Città Dei Mille said they don’t reimburse FOR NON PRESENTATION. Shame on you Hotel Città Dei Mille Bergamo Lombardia Italia, this not a good customer service at all if you have economic problems don’t take it from your client’s pocket. The reimbursement amount we asked for was just 200€ Have a nice day

Good points - communal areas clean and tidy. Vitoria on reception nice. Large bedroom looked like it was recently Decorated. Big bed and soft pillows. Enough electric sockets. Good shower. Soundproof, although there's always someone who has to slam their door. Breakfast good. All the usual. Bread, ham, cheese, yoghurt, fruit eggs etc. Bit manic at times. Bad points. Bedroom wasn't cleaned and bed wasn't made one day. Another day we weren't left with a spare toilet roll. Our towels were never folded and just left in a heap on the rail. Never given any milk in room for coffee. We haf a shared balcony, but if we went on it, you could see staight into another bedroom, on the corner. Thick slimy brown muck at bottom of shower. It was never clear off in the 9 nights we were there. Without effort, I cleared a bit off with a tissue. It was disgusting. Area is good and not run down considering its by the station

There are a huge number of positives for staying at the Hotel Piazza Vecchia. It is a charming, historic property in the heart of Bergamo’s Citta Alta (Bergamo’s old town), a short walk from all the main sights of this delightful city. The location is superb, close to lots of excellent restaurants and shops, the funicular stops and the main historic sights of the city. Most of the accommodation seems to be near the station which is 15-20 minute walk to the funicular that takes you up to the historic old town (or another 15-20 minute walk up the hill if you are athletic) so it makes a lot of sense to stay here if tourism is the reason why you come to town. The hotel is located off one of the main old town streets, up a short flight of stairs to the reception desk. It’s eighteen steps, and a stairlift is available if you need help. To the three floors where the rooms are located there is a small lift. The check in and out was efficient and friendly, the receptionists are always welcoming and speak English. They really want to boost tourism to the city and were very nice to speak to. The written communication isn’t quite as strong. Before we arrived we requested an airport pick up, which they provide through a local driver who is very nice and speaks good English. We got no confirmation to say this was arranged so emailed again to be told that it was arranged. The pick up was fine but when we went to confirm the return to the airport we found the time they had was wrong. It was soon sorted out, but I would recommend double checking the details. Parking is also available at a nearby site. Our room was on the third floor. It had a balcony with a view of rooftops and the hills behind the city, a large TV (but only with Italian channels), good WiFi, a wardrobe and a very small safe, which again showed for us that Reception is a little inconsistent. I went to use it, followed the instructions and then couldn’t open it. I informed Reception (luckily, I had nothing in the safe) and that it needed resetting, but it didn’t happen during our time at the hotel. There is also a coffee machine, fridge and a comfortable bed and an air conditioner/heater. They provide cups, glasses and a corkscrew. The most irritating thing about the room we stayed in was that there was no ceiling light, just a wall light and three lamps, making the room quite dark and impossible to find anything in the wardrobe or drawers after dark without a torch. The only other downside to the room was that there was only one bin, a small one in the bathroom so it filled up quickly. The room also had a desk, a table and seats, which weren’t that comfortable, they were like garden furniture, so I suspect that they go on the balcony when the weather improves. The bathroom had a good shower. The sink was nicely designed but a bit impractical, with a sloping bottom to it and an overhanging tap which made shaving or washing your face awkward. Housekeeping was fine but the time they clean is very in

Excellent hotel near funicular to Cite Alta (old town) of Bergamo overlooking a park area. Had a room with a balcony (but only one seat) Friendly helpful staff in all areas. Comfortable bed and good shower ( over the bath) excellent self serve breakfast. Bus stop to /from airport across the street. Train station 20 /30 min walk away. Frequent trains to Milan and Lecco (on shore of Lake Como ) for day trips. Arrived on Bank holiday and very busy …huge queues for funicular but bus just as handy for Cite Alta ….can get a 72 hour bus ticket for €12. The hotel has a beautiful rooftop restaurant but unfortunately it is open only to diners( not for a drink) and is rather expensive ! and the hotel doesn’t offer any other dining option.

We stayed in this hotel for 3 days to go to Leoland. Super comfortable, warm and comfortable environment. The rooms are very spacious and clean. At the time of the booking we asked for a triple while being in 4, because the baby can sleep in the campsite bed and the lady at the reception had warned us that we might be tight, Instead, with all the open bed, we were very well moving. Very friendly and available staff and abundant and quality breakfast. Thank you very much for the hospitality and next!

Very new property. Due to the period, my choice is oriented to accomodations which allow the self check-in, without the need to get in contact with other people. After following an easy and quick procedure to provide my details, I received the codes of the building and my room. Very recommended for the location, just out of the property you are in a pedestrian area with bars, nice restaurants and any kind of shops.