To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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Positive reviews(2525)
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Easy to get around(492)
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Perfect for families(55)
Negative reviews(115)
Timoa xxx
Cozy Queen Room
Stayed in Aug 2024
Other
2 reviews
5.0/5
Outstanding
Posted on Sep 24, 2024
good trivall
Kipunji
Cozy Queen Room
Stayed in Jul 2022
Business travellers
7 reviews
5.0/5
Outstanding
Posted on Aug 9, 2022
good, good, and good.
Aichiyouzidexiaobaitu
Cozy Queen Room
Stayed in Jun 2023
Business travellers
20 reviews
1.0/5
Posted on Jul 22, 2023
! ! ! Avoid lightning, the unscrupulous store will never come back. 1. The hygiene is dirty, there is secretion on the wall, the refrigerator smells bad, there is some kind of hair on the bed and there is a peculiar smell. 2. The price is the most expensive of its type in the entire Vientiane City. It is 100 yuan more expensive than the ones with better conditions, which is bullying new customers. 3. The service is extremely poor and shady. As soon as I made the reservation, I found that the price was reduced by 100 (part of which was deducted with points). Since the same person was not allowed to double-book, I booked another room with a travel companion, and it was useless when I checked in. The first time The person who made the reservation checked in and canceled the reservation. I found out the money had been deducted the next day. I went to ask the front desk. The front desk had a very bad attitude and said they refused the cancellation. They never communicated with the customer during the whole process. They didn't check in and they didn't give it to the customer. I make phone calls just to make more money for one night. I originally extended my stay for one night, but immediately complained to the platform and canceled it. This black-hearted store will be disclosed to all platforms.
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Huaqianchaoren
Guestroom - City-View (2 Beds) (Air Conditioner)
Stayed in Jul 2023
Family
8 reviews
1.0/5
Posted on Aug 19, 2023
The location of the hotel is hard to find, and there is no place to park. The shower is on top of the bathtub, which is not humanly designed. Also, someone’s underwear was hanging on the door when I checked in. The sanitary conditions and hardware are completely inconsistent with the photos. It is so expensive. not worth