Pu'er Songkun Hotel (Yuecheng Shiguangli Shopping Park Shop) Reviews
Pu'er Songkun Hotel (Yuecheng Shiguangli Shopping Park Shop)
No.56 Chacheng Avenue, Simao District, Pu'er, Yunnan, ChinaView Hotel Details
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Pu'er Songkun Hotel (Yuecheng Shiguangli Shopping Park Shop) Guest Reviews
4.8/5
Excellent
926 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(926)
Positive reviews(914)
Reviews with photos/video(186)
Delicious breakfast(218)
Friendly front desk staff(53)
Located in the city centre(32)
Tasty coffee(31)
Well designed(29)
Perfect for kids(28)
Tasty restaurant(17)
Has rooms for families(13)
Negative reviews(12)
Guest User
Songman Journey Twin Room
Stayed in Feb 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Mar 26, 2024
Warm and friendly services, especially was they serviced Pu-Er tea and own bread Pu-Er coffee in breakfast. Another One thing also should be highlighted was the services by Xiao Du, a very good AI application.
Response from Property: 尊敬的賓客您好,謝謝您的五星推薦,也很高興您在我們酒店住的這麼滿意。松縵酒店位於 普洱市區內,酒店全屋智能化設施,配置智能小度系統,在科技和服務中為您提供最好的服務,在您選擇酒店的那一刻智能個性的服務便已經開始。酒店採用意大利獨立的新風處理系統,客房為您準備了美國寶美奇高端有機洗護用品,美國舒達高端睡眠床墊、德國沃克茲本衞浴、科勒衞浴,讓您的入住超星級的享受。酒店配有餐廳、大堂吧、酒吧、健身房、自助洗衣房和可容納50人的中小型會議室,無論是休閑旅行還是商務出行,普洱松縵酒店都是您最佳的選擇,祝您旅途愉快
Ninopechino
Songman Journey Twin Room
Stayed in Feb 2023
Travel with friends
13 reviews
5.0/5
Outstanding
Posted on Mar 23, 2023
The staff of the hotel is very kind and professional, the hotel has the best breakfast ever, both Chinese and continental, very good coffee.
Response from Property: 【💖出差 回頭客首選💖】寶貝你逆光而來 配得上這世間所有的美好一切的暖心小細節,衹為給您最好的體驗。看到您給的五星好評松縵真是太激動啦!!很開心松縵能夠讓客官住的如此滿意。開業到現在,不管是硬件和軟件設施,松縵都在用心維護和保養。酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!咱們早餐品種有很多種喲,酒店是自助早餐品種豐盛、中西結合,美味可口,用餐時間從早上7:30一直延續到10:30哦。當然,松縵不僅公共面積大,咱們家停車場也是滿足住宿需求的,咱們地下停車場,可以容納百餘輛車,而且入住都是免費停車的呢!您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行 。願時光不辜負,願與您再相逢。期待您下次再來 ,保證讓您在體驗不一樣的感受喲!
stock sensitive
Experience Double Bed Room
Stayed in Dec 2022
Couples
13 reviews
5.0/5
Outstanding
Posted on Jan 23, 2023
The staff is very friendly and welcoming.
The hotel new and clean.
Response from Property: 【💖服務熱情💖】呀~呀~呀~看到您簡單而又深厚的好評真的是好激動呢,這麼認可我們的服務,松縵也期待您繼續回到我們的酒店體驗呦,松縵酒店是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客人展示酒店的獨特魅力。您的鼓勵是對酒店最大的支持和鼓勵。松縵一直都關注着客人在入住期間的感受,同時積極提高自身的專業水平和服務標準力求讓您能感受到回家一般的温馨,松縵是一家全新的輕奢酒店,提供人性化的服務,設施和設備硬件都是大牌的呢。前台小哥哥小姐姐也非常用心的為您準備好香甜的花茶哦,讓您到店第一時間就能享用一杯香甜的花茶。聽山河把春風釀成千言萬語,吹過舊人故里。感謝您住的滿意,松縵實在是太開心啦,祝您全家身體健康、生活愉快呦!出門在外一定要照顧好自己喲。
Guest User
Experience Twin Room
Stayed in Nov 2022
Couples
32 reviews
5.0/5
Outstanding
Posted on Dec 19, 2022
The environment is good, it's close to the business district, it's very convenient to eat, the room is highly intelligent, clean and comfortable, the air conditioner is very good, the dry and wet are separated, the fruit drinks are provided, there are many kinds of breakfast, and the breakfast environment on the top floor is very good
Original TextTranslated by Google
Response from Property: Wow, a few photos have already moved Songman's heart. I am very happy that the guest officer was so satisfied during his stay. As the guest officer said, Songman’s room is equipped with many specially selected items such as aromatherapy, bath sets, tea, water, etc., all of which are free to use. Regardless of hygiene and epidemic prevention, Songman implements it carefully and meticulously every day, just to create a comfortable living environment for you. The hotel also implements free ward rounds, free water, free fruit, etc. Checking in and leaving is super fast and convenient. Songman has always been committed to creating a warm and sweet home for guests. Your comfortable stay is our highest and most pursuit. No matter when, as long as you look back, Songman is gentler than the spring breeze!
Xuehaizhiren
Experience Double Bed Room
Stayed in Aug 2022
Couples
33 reviews
5.0/5
Outstanding
Posted on Sep 29, 2022
Smart home is the characteristic hotel, the hotel rooms are novel, fashionable and practical (home decoration will consider learning), the breakfast is very rich and delicious, and there is a food street next to the gas station downstairs, many delicious. Thank you for the warm reception from the little brother at the front desk, and special thanks to the young lady 💁Huang Yao for receiving and giving gifts 🎁 (hand cream). If there is a chance, I will definitely stay at the Songman series hotels again and praise the hotel
Original TextTranslated by Google
6/10
Response from Property: 【💖Ideal hotel💖】Wow wow, a few photos have already moved Songman very much. Very happy that the guest officer was so satisfied during the stay. As the guest official said, Songman's room is equipped with many specially selected items, aromatherapy, bath set, tea, water, etc., all of which are free to use. Regardless of hygiene and epidemic prevention, Songman is carefully and meticulously implemented every day, just to create a comfortable living environment for you. The hotel also implements free room inspection, free deposit, free compensation, free water, free afternoon tea, free fruit, etc., check-in and departure are super fast and convenient. Songman has always been committed to creating a warm and sweet home for guest officials, and your comfortable stay is our highest priority. No matter when, as long as you look back, Songman is gentler than the spring breeze!
Guest User
Songman Leisure Double Bed Room
Stayed in Dec 2022
Couples
2 reviews
2.0/5
Posted on Jan 24, 2023
The fruit in the room on the day of check-in was left uneaten by the previous guests. It was not changed at all. After changing it twice, it was still stale fruit. I threw it away without eating. The room smelled of smoke, and the bottle of hand sanitizer in the bathroom was also broken , Notified the front desk to change it, but the waiter brought a bottle and put it next to the TV, and didn't take away the broken one. When I was eating breakfast, I told the front desk that it needed to be cleaned, but when I returned to the room, the quilt was still messy, just changed The linen was removed, and when taking a shower, the hot water was like blood, sometimes it was scalding to death, and sometimes it was cold water, the breakfast was good, the smart home control was good, and everything else was messed up!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Songman Hotel among many hotels. These questions you raised must be because we still have many shortcomings. We will work hard to improve and strengthen the training of employees. We got your affirmation when you stayed again, we look forward to seeing you again and bringing you more and better experiences! During the epidemic, please pay attention to travel safely. We will wipe and disinfect furniture, home appliances and bathrooms every day. The hotel linen is strictly disinfected one by one, and the elevators, passages, lobby, front desk, public toilets, entrances and exits, door handles, handrails, and floors of each passage are sprayed and wiped for disinfection. Provide an environment-friendly, economical, reassuring, and healthy check-in environment, and look forward to giving you a safe and satisfactory check-in experience~ Looking forward to your visit again!
Anonymous User
Experience Double Bed Room
Stayed in May 2022
Couples
3 reviews
5.0/5
Outstanding
Posted on Jun 19, 2022
It is very good in Simao. The store has upgraded the best room type for free. It is intelligent and convenient. The only disadvantage is that the bed is not very comfortable. The sound is a bit loud. There are many drinks and snacks, but they are all paid items. It is recommended that this price can be appropriate for a few free items, but overall I am very satisfied and will stay again next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your trust in Songman. Songman Hotel is located in the urban area of Pu'er. The hotel has intelligent facilities in the whole house and is equipped with hotel butlers to provide you with the best service in technology and service. The hotel adopts intelligent voice System, smart phone control system, and equipped with automatic check-in system for self-check-in, the intelligent and personalized service has already begun the moment you choose a hotel. The hotel adopts Italian independent fresh air treatment system, and the guest rooms are equipped with Taiwan O'right high-end organic toiletries, American Serta high-end sleeping mattresses, German Walker Ziben bathrooms, Kohler bathrooms, so that you can stay in the hotel. Super star enjoyment. The hotel is equipped with restaurants, lobby bars, bars, gyms, self-service laundry rooms and small and medium-sized conference rooms that can accommodate 50 people. Whether you are traveling for leisure or business travel, Songman Hotel Pu'er is your best choice.
Kmengmengsuan
Songman Time-Capture Double Bed Room (Tub)
Stayed in Apr 2022
Family
24 reviews
4.0/5
Very Good
Posted on Jun 1, 2022
The location is very good. I feel that there is no one of the best hotels in Pu'er. 🆚 Those homestays are cleaner and tidy, and the service is also very good. The first choice for coming to Pu'er, there are also robots delivering takeaways. When you come to Pu'er, you must stay here and have a bed. Goods and bath products are not bad.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your trust in Songman. Songman Hotel is located in the urban area of Pu'er. The hotel has intelligent facilities in the whole house and is equipped with hotel butlers to provide you with the best service in technology and service. The hotel adopts intelligent voice System, smart phone control system, and equipped with automatic check-in system for self-check-in, the intelligent and personalized service has already begun the moment you choose a hotel. The hotel adopts Italian independent fresh air treatment system, and the guest rooms are equipped with Taiwan O'right high-end organic toiletries, American Serta high-end sleeping mattresses, German Walker Ziben bathrooms, Kohler bathrooms, so that you can stay in the hotel. Super star enjoyment. The hotel is equipped with restaurants, lobby bars, bars, gyms, self-service laundry rooms and small and medium-sized conference rooms that can accommodate 50 people. Whether you are traveling for leisure or business travel, Songman Hotel Pu'er is your best choice.
Aaronkuo
Songman Journey Twin Room
Stayed in Mar 2022
Business travellers
20 reviews
5.0/5
Outstanding
Posted on Apr 20, 2022
The hotel is newly opened. I wish the boss a prosperous business. When I came to Pu'er to buy some tea and go shopping, I encountered the opening ceremony of this hotel. I booked a check-in. It was very good. The boss invited us to participate in the opening. The decoration of the hotel is very luxurious. Very attentive, as the first guest to respond to the boss's request, we also talk about this store as a store explorer. The hotel restaurant is very large, with a variety of breakfasts and a view of the scenery. There is a coffee shop and a small bar on the top floor. , The innermost is a tea room. It seems that Pu'er, so the hotel has a tea room. It is worthy of being the capital of tea. There are also smart facilities, the bedding is very comfortable, and the newly renovated hotel has no odor at all. I heard that they are all made of environmentally friendly materials. For the sake of safety, the hotel has been vacant for 3 months. Come and see, there are all kinds of drinks and snacks in the room, they are made very carefully, it is worth the price, come on
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you very much for your trust in Xiaoman, the professional service butler team, considerate and perfect service, let you enjoy a comfortable, private, safe and personalized check-in, and experience the quiet city in the middle of the noise. , high-quality and efficient services with a sense of technology, let you enjoy a relaxed and romantic experience during the journey. Fashion, youth, romance, technology, intelligence, comfort, beauty, warmth and elegance, here we are ready for you one by one!
Anonymous User
Experience Double Bed Room
Stayed in Aug 2022
Business travellers
9 reviews
2.5/5
Posted on Oct 1, 2022
It was okay to stay for one day, but the second day and the third day were not cleaned until 4:00 pm. I called the front desk for two consecutive days to inform the cleaning,
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel among many hotels. This time, you did not get a full 5-point review. It must be because we still have many shortcomings. We will work hard to improve, and hope to get it when you stay again Your affirmation, we look forward to seeing you again and bringing you more and better experiences! During the epidemic period, please pay attention to traveling safely. We will wipe and disinfect furniture, home appliances and bathrooms every day. The hotel linen is strictly disinfected one by one, and the elevators, passages, lobby, front desk, public toilets, entrances and exits, door handles, handrails, and floors of each passage are sprayed and wiped for disinfection. Provide an environment-friendly, economical, reassuring, and healthy check-in environment, and look forward to giving you a safe and satisfactory check-in experience~ Looking forward to seeing you again!
Response from Property: 💖位置優越 玩轉周邊💖酒店地理位置便利,交通方便,周邊有很多網紅打卡點和美食店,房間視野開闊,設施齊全,家庭居住的首選,我們將會為您提供更為舒適的住宿環境和貼心的服務!同時也感謝您對酒店提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗,期待您的再次光臨!
Response from Property: 【💖服務超好且貼心💖】在這路遙馬急的人間,感恩松縵遇上了給予五星好評的客官。松縵都是以最飽滿的熱情去迎接每一位到店的客官們呀!房間的衞生都是客房姐姐們認真打掃的,衹為客官住的滿意。看到客官簡單而又深厚的的好評松縵真的好激動呢~~當您進到松縵的那刻,帶給您的第一印象,必須是我們的專業化、人性化服務和熟練的操作,還有最重要的就是,不會給您帶來太多的陌生感及冷漠感,松縵真摯而熱情的洪荒之力,您可是低檔不住的喲!咱松縵是四星多功能酒店 ,我們致力給客人打造一個温馨甜蜜之家,酒店經營理念都是厚道經營、服務致勝呢。咱有可容納百輛車的自用停車場。松縵每天還為客官們準備花茶,遠道而來、長途跋涉,衹為給舟車勞頓的客官們一份小甜湯緩解一下疲勞。松縵非常期待和您的下次相遇。
Response from Property: 當小松看到您留下的好評時,就彷彿在這喧囂塵世中,收到一封來自遠方的温暖書信,您説我們酒店的服務讓您感到貼心,那一刻,小松感到所有同事們的付出都有了意義,您稱讚房間的整潔與舒適,讓您有了家一般的感受,這對於我們而言,是莫大的榮幸,我們一直在努力,就是想讓蹦波在外的朋友,能在陌生的城市裡,找到一處安心的港灣。就像那夜晚的明燈,雖微弱,卻能照亮您謙虛的路,我們酒店雖不大,卻也想成為您疲憊時温暖的依靠。再次感謝您的到來,期待着與您在未來的日子裏再次相遇,共赴一場美好的旅途,願您在新的一年,生活甜甜,好運連連,歲歲常歡愉,年年皆勝意!