Grand Riviera Princess - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Grand Riviera Princess - All Inclusive

Quinta Avenida Mza 20-Lote 006, Playa del Carmen, Quintana Roo 77710, Mexico
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When you stay at Grand Riviera Princess - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and El Camaleón Mayakoba Golf Course. This luxury hotel is 5.9 mi (9.5 km) from Playa del Carmen Main Beach and 7.5 mi (12 km) from Maroma Beach.Show More
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hotel overview picture
3.9/5Good·Excellent Amenities
Loved my time here
Amenities
Outdoor Swimming PoolBeach VolleyballDivingSnorkelingSaunaMassage RoomFitness RoomPrivate ParkingFreeBarNightclub
All Amenities
Surroundings
Airport: Cozumel International Airport
(42.6km)
Airport: Cancún International Airport
(50.9km)
Landmarks: Cenote Ojo de Agua
(290m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Family Club Deluxe Junior Room
1

Family Club Deluxe Junior Room

55-59m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Room Details
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Deluxe Junior Two Double Suite
6

Deluxe Junior Two Double Suite

1 Sofa bed and 2 Double bed
55m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bottled Water
In-room Wi-Fi
Room Details
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Deluxe Junior Suite
4

Deluxe Junior Suite

55m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Shade Curtain
Towel
Room Details
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Deluxe Junior King Suite
5

Deluxe Junior King Suite

1 King bed and 1 Sofa bed
55m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Balcony
Bottled Water
Room Details
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Deluxe Room, Pool Access (Pool View)
3

Deluxe Room, Pool Access (Pool View)

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Shade Curtain
Jacuzzi
Room Details
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Laguna Villa Suite
8

Laguna Villa Suite

1 King bed and 1 Sofa bed
65m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Room Details
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Junior Suite
7

Junior Suite

1 King bed or 2 Double bed
46m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Wardrobe
Room Details
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Platinum Suite
2

Platinum Suite

59-61m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Room Details
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Family Club Deluxe Junior Room Swimout
2

Family Club Deluxe Junior Room Swimout

55-59m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bottled Water
In-room Wi-Fi
Room Details
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Deluxe Junior Suite Swimout
4

Deluxe Junior Suite Swimout

55m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shower
Room Details
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Deluxe Room with Garden View
5

Deluxe Room with Garden View

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Shade Curtain
Jacuzzi
Room Details
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Guest Reviews(103)

3.9/5
Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location3.9
  • Service3.9
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 1, 2022
Loved my time here
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 1, 2021
I like weekend shows. The entertainment is very new to me, that is, going to the open-air club.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 9, 2022
Very well 5 stars
Original TextTranslation provided by Google
Q‍i‍a‍o‍d‍i
March 17, 2024
The hotel was well-designed but the check in was really long and had the hiccup with the wifi because the front desk didn’t complete the check-in properly the first time and I had to return the front desk to fix it. The buffet and bar are good. The room is old and has one garbage can which is not convenient.
D‍i‍a‍n‍e‍ ‍M
March 16, 2024
This property was just okay. Pretty average. It was challenging to make reservations at the a la carte restaurants and some were never available throughout the stay. Miso restaurants were a total mess to get seated in, with lines extending out the doors every evening and host-led seating process overly time consuming. Tiny menu at Miso sushi, which is literally in the same room as the other miso restaurants, despite needing a unique reservation. Portions were very small for food as well. The hotel rooms were showing their age and despite having been cleaned, still had sand on the floors and in the tub. The jacuzzi tub on the patio was gross and had worms coming out the jets. Grounds behind our “private beach access” room were covered in assorted trash. No beach view from room as indicated. A/C never cooled room below 24c. Food in buffet was hit or miss. Pool areas were littered with old cups, pool chairs were near impossible to come by and pool service almost as non-existent. Pros included concierge staff, wait staff in restaurants, shuttle service between platinum area and main lobby, and beach area was not inundated with seaweed.
B‍e‍n‍s‍o‍n
March 16, 2024
Pools were fun. Food was tasty. Additional activities could be included. Sports Bar needs more games/ things to do.
M‍a‍r‍k‍ ‍L‍a‍k‍e
March 15, 2024
They poured fantastic drinks and were usually super fun and friendly to talk to and get drinks from and provided a good atmosphere at the pool bars. The problem really starts with the food, it was awful, the group I was with ended up eating only tacos from the taco stand every day due to the dining options having really nasty tasting food We tried breakfast, lunch and dinner almost everyday and never ate anything from the buffett due to how bad it was. With the restaurants you reserve they maybe had one good thing on the menu and the rest was served to be fancy but tasted awful and ended up leaving with maybe one meal a day. The only other problem was the beach. If you want a nice beach with clear water and smooth sand don’t go here. They have the ocean extremely limited and under the murky sandy water was huge rough rocks that you will trip and smash your toes into making the sea nearly un-swimable and can’t snorkel due to how stirred up it was. Will not be coming back here, but you get what you pay for. It is cheaper resort and the quality reflected that.
A‍d‍o‍l‍f‍o
March 15, 2024
The vacaderia restaurant the food was cold At sport bar not all the workers are friendly One big problem with the staff is the expect tips all the time and sometimes you don’t feel like is necessary
M‍a‍g‍g‍i‍e
March 14, 2024
This is really a great property for families. Pools are good, beach is excellent. Truly, my only (but significant) complaint is that getting reservations for dinner is really difficult. We wasted over an hour at different times trying to get a reservation we wanted. They do not let you book before arriving & so if you check in later than others, you’re just SOL. They were unsympathetic & it just seemed the norm to eat at the buffet 3x a day.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2007
  • Number of Rooms: 613
When you stay at Grand Riviera Princess - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and El Camaleón Mayakoba Golf Course. This luxury hotel is 5.9 mi (9.5 km) from Playa del Carmen Main Beach and 7.5 mi (12 km) from Maroma Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, a nightclub, and a water park (surcharge). This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Buffet Verde, one of the hotel's many dining establishments, which include 9 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 9 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This hotel has 5425 square feet (504 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 674 guestrooms featuring free minibar items. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Billiards Room
Restaurant
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Grand Riviera Princess - All Inclusive?

Prices at Grand Riviera Princess - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Grand Riviera Princess - All Inclusive?

The closest airport is Cozumel International Airport. It is 42.6km from the hotel and approximately a 106minutes journey by taxi.

What are the check-in and check-out times at Grand Riviera Princess - All Inclusive?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Grand Riviera Princess - All Inclusive provide airport transfer services?

No, the Grand Riviera Princess - All Inclusive doesn't provide airport transfer services.

What amenities and services does Grand Riviera Princess - All Inclusive have?

Grand Riviera Princess - All Inclusive has the following amenities and services: Outdoor Swimming Pool, Beach Volleyball, Diving.

Does Grand Riviera Princess - All Inclusive have a swimming pool?

Yes, Grand Riviera Princess - All Inclusive has a pool. Pool type: Outdoor Swimming Pool.

Does Grand Riviera Princess - All Inclusive have fitness amenities?

Yes, Grand Riviera Princess - All Inclusive has fitness amenities.

Does Grand Riviera Princess - All Inclusive provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Grand Riviera Princess - All Inclusive have non-smoking rooms?

Yes, Grand Riviera Princess - All Inclusive has non-smoking rooms. Please view the hotel listing for details.

Does Grand Riviera Princess - All Inclusive provide breakfast?

Yes, Grand Riviera Princess - All Inclusive provides breakfast.

About This Property

Nearest AirportCozumel International Airport
Distance to Airport42.57KM
Average Price FromAUD327
Hotel Star Rating4