Guest User
January 15, 2024
- Our expectations were exceeded from start to end… like at the other Tugu locations we went to (hotels Malang and Blitar, restaurants in Jakarta, eg Kunstkring) - Super friendly, professional staff who have an eye for every detail - Amazing ambiance, architecture and surroundings; we really have never seen anything like this before - You feel the Tugu concept in everything. The hotel was set up with a true vision and the concept is consistently applied in everything (we keep on loving the handwritten welcome leafs, each time we get one!) - We can’t think of anything not tasteful. It’s all beautiful and spot on; antique (like) furniture, garden layout, villa design, swimming pools, bar & restaurant music…) - The team goes out of its way to make you feel comfortable and feel at home, eg the cleaning man decorating your room with towels turned into a monkey shape - And all of this at prices that are WAY below 5 star hotel prices in Europe and the US!