Ozgur BEY Spa Hotel Reviews

Response from Property: Dear Erik,Thank you so much for taking the time to share your experience and for giving us such a wonderful rating! We are delighted to hear that everything met your expectations and that you found our services and amenities just as promised and advertised.Our team works hard to ensure each guest’s experience is seamless, enjoyable, and in line with what we commit to delivering. Knowing that you left satisfied with every aspect of your stay brings us great satisfaction and motivation to keep improving.Thank you again for your feedback. We hope to have the pleasure of welcoming you back for another memorable stay in the near future.Warm Regards,Özgür Bey Spa Hotel

Response from Property: Dear Parth,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Özgür Bey Spa Hotel and found it to be the best place to stay near the beach. Your kind words about our friendly staff, helpful service, and delicious food are greatly appreciated.We are delighted that our location and amenities met your expectations and that you felt our hotel was perfect for both solo travelers and families. It’s fantastic to know that you loved the place and plan to revisit Alanya and stay with us again.We look forward to welcoming you back for another memorable experience!Warm regards,Özgür Bey Spa Hotel

Response from Property: Dear Guest,Thank you so much for the amazing review! We are thrilled to hear that you enjoyed your stay at Özgür Bey Spa Hotel. It’s wonderful to know that you appreciated the value we offer, especially our complimentary breakfast with its wide selection of food, tea, and coffee. Our team works hard to provide a memorable experience for our guests, and we're delighted that you found our staff to be lovely and helpful. It's fantastic to hear that their recommendations added to your enjoyment of the local area.Your kind words mean a lot to us, and we are so glad that our cleanliness, amenities, and service met your expectations. We look forward to welcoming you back to Özgür Bey Spa Hotel in the future. Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.Warm Regards,Özgür Bey Spa Hotel

Response from Property: Dear Guest,Thank you very much for your outstanding review! We were thrilled to read about your exceptional experience at Özgür Bey Spa Hotel.It is our greatest pleasure to know that you thoroughly enjoyed your stay, from our comfortable rooms to the rejuvenating Sakura Spa, the sparkling seasonal outdoor pool, and the pristine private beach with complimentary sunbeds and umbrellas.Your positive feedback on our sustainability efforts and commitment to offering a memorable experience is truly appreciated. We take great pride in providing Turkish hospitality at its finest, and we are delighted to have met your expectations.Your kind words motivate our team to continue delivering the highest quality of service. It was a pleasure to host you, and we can't wait to welcome you back to our world of comfort, tradition, and luxury.Once again, thank you for choosing Özgür Bey Spa Hotel. Your satisfaction is our greatest reward.Warm Regards,Özgür Bey Spa Hotel

Response from Property: Dear Maksim,Thank you so much for your wonderful review and 5/5 rating! We are delighted to hear that you enjoyed your stay in our clean, spacious, and beautiful room with a panoramic view of the sea. It’s great to know that you found the large balcony a perfect spot to relax. Your kind words about our friendly staff mean a lot to us. We look forward to welcoming you back to Özgür Bey Spa Hotel in the future!Kind Regards,Özgür Bey Spa Hotel

Response from Property: Thank you very much for your review, Heshan! We are delighted to hear you had a good stay and appreciate your positive feedback.Regarding the additional charges, since our pricing is based on the number of guests, it’s always best to double-check the booking information to ensure accuracy before confirming. We’re sorry for any confusion that may have occurred. As for the hotel itself, we continuously work to keep our facilities up-to-date. While our elevator may be on the smaller side, it is regularly maintained, and we are always looking for ways to enhance guest comfort. Although the rooms might feel a bit older, we strive to make improvements wherever possible to ensure a pleasant experience for all our guests.We hope to have the pleasure of welcoming you back in the future and offering an even better stay!Kind Regards,Özgür Bey Spa Hotel

Response from Property: Dear Guest, Thank you very much for your kind and positive feedback about our hotel. Your complimentary words about our staff made us very happy. It is a great source of pride for us that you were satisfied with your stay in our price-performance hotel and that our breakfast met your expectations. We are glad that you liked our pool and rooms. We always strive to provide you with the best service. Thank you again for your recommendations and nice comments. We would be happy to welcome you again as soon as possible. Regards,; Ozgur Bey Spa Hotel

Response from Property: Expensive, Thank you for taking the time to share your impressions of your recent stay with us. We sincerely appreciate your feedback. We are glad to hear that you enjoyed our hotel's proximity to the sea and its beautiful surroundings. We are always pleased to know that our guests appreciate our location. We apologize for the inconvenience caused by breakfast and the temporary closure of our spa and wellness areas, including the sauna and hammam, which are closed during low season. We understand this may have impacted your experience and thank you for your understanding during this time. Regarding breakfast, please note that during low season we often serve breakfast as a fixed menu to ensure the best possible experience for our guests. We hope that despite these small misunderstandings, you were able to enjoy your stay and other aspects of our hotel. Your feedback is important to us and we are constantly working to improve our services for our guests. We look forward to welcoming you in the future, and if you have any specific questions or concerns, please do not hesitate to contact us directly. Thank you again for choosing Özgür Bey Spa Hotel. Your satisfaction is our priority. Best wishes, Ozgur Bey Spa Hotel

Response from Property: Dear Ms. Gözde, First of all, we sincerely thank you for choosing Özgür Bey Spa Hotel and for your valuable comments. The satisfaction of our valued guests like you is our top priority. It is our great pleasure to be able to help you enjoy the pleasant day spent with you. Providing an unforgettable experience for you with the friendliness and sincere behavior of our employees is very valuable to us. As Özgür Bey Spa Hotel, our biggest goal is to always provide the best quality service to our guests and to do everything necessary for their comfort and satisfaction. Your recommendation is the highest praise for us and we are grateful to you for it. We look forward to seeing you again and providing you with the best service on your next visit. As Özgür Bey Spa Hotel family, we are here to always offer you the best quality and sincere service. With Love and Regards, Ozgur Bey Spa Hotel

Response from Property: Dear Mr. Tunahan, Thank you very much for your wonderful review! We were extremely happy with your experience at Özgür Bey Spa Hotel. We are pleased to see you enjoy every moment, from our cozy rooms to the Sakura Spa, from the sparkling outdoor pool to our private beach with free umbrellas and sun loungers. Your positive feedback on our sustainability efforts and our commitment to providing unforgettable experiences is truly appreciated. We are proud to offer Turkish hospitality at the highest quality and are happy to have ensured your satisfaction. Welcoming valued guests like you motivates our team to continue providing the best service. It was a pleasure to host you and we can't wait to welcome you back to the world of comfort, tradition and luxury at Özgür Bey Spa Hotel. Thank you again for choosing Özgür Bey Spa Hotel. Your satisfaction is our greatest reward. Respects, Ozgur Bey Spa Hotel

Response from Property: Dear Ms. Tuğba, First of all, thank you for your comment, but we will also have an explanation for you based on your comment: 1. We would like to point out that the room type you selected during reservation is an economical twin room. Your reservation is sent to you as confirmation by the agency you purchased it from. Thus, the room and bed type information you have purchased is clearly visible. 2. You purchased an economical room with two separate beds, and in your note you requested a sea view room and a double bed when you arrived. Do you think this makes sense? It doesn't make sense to us. We offer different room types to suit our guests' needs and budgets; these options are not available to take advantage of. In our opinion, it is unethical to purchase the lower priced room type and expect a higher priced sea view room without paying an additional fee. You purchased an economy room and were given an economy room. Therefore, it is unethical to write bad comments. 3. As a pet-friendly hotel in Alanya, we do not accept your dog comments in any way, as we do not discriminate against people or animals. Regardless of which room type you choose, we offer the same service and quality to our guests and pets in all our rooms. 4. Instead of paying twice as much and choosing a different hotel, you could stay in our sea view room for an additional fee. We would like to remind you that when our receptionist offered you the price difference, you did not accept it and preferred to stay in the economy room. Based on your economic reservation and your request for a double bed, you have been given an economical room with a double bed. For this reason, we would like to inform you that we do not accept the comments you have sent us. Respects, Ozgur Bey Spa Hotel

Response from Property: Dear Erol, Thank you for your review! We are very happy to hear that you enjoyed our hotel. Our top priority is to provide our guests with a comfortable and pleasant stay and it is wonderful to hear that this was the case for you. Your feedback is extremely valuable to us and helps us to constantly improve our service. We would be happy to welcome you again in the future and are grateful for your trust in our hotel. Thank you again for your review! Best regards, Özgür Bey Spa Hotel