Newbold Pacey Hotels & Accommodations

Cold rooms, with no working heating, tea and coffee facilities (except a kettle, which made it challenging) and uncomfortable beds. Do not stay if you want a comfortable night's sleep, I woke up with the springs from the mattress imprinted on my head... I understand that you ”get what you pay for” but considering my experience, even the low price was overpriced. The staff were very friendly and helpful. For our purposes, stag break, it was functional enough for us with a reasonable breakfast included and good drinks offers available.

This is a well placed traditional hotel. It offers basic bedroom accommodation with ensuite. Food and drink is offered by way of an independently run ”Bistro”. We only had breakfast. The bar closed at 10pm (before we returned from the play so not available to us. Breakfast was a disappoin**ent by modern European standards and also compared with the average b&b. The breakfast options were variations on a cooked breakfast with toast and the possibility of croissants or alternative french type breakfast patisserie. Cereals were limited cornflakes or similar/ Coffee was served nicely and appeared to be (and was called ) Americano i.e. not quite strong enough for the espresso lover. There was no hot milk so coffee was essentially lukewarm and weak. Muesli or fruit were absent. The scrambled eggs were overcooked. The staff were friendly and helpful but appeared overworked. Brexit and lack of alternative staff clearly taking its toll. So many ways the breakfast experience could be improved. All this is a pity because the location and the reasonably priced parking make for an ideal spot.

We stayed here as our car broke down on the way to our holiday. We were travelling with young children and a disabled person. The staff at this hotel couldn’t have been more helpful. The service was beyond outstanding. The children were upset and disappointed and they were fantastic with them. They really couldn’t do enough to help. Kasey was especially lovely. A credit to your company. The next time we are in the area we will absolutely stay here again! I should also note that the hotel was lovely and clean and we had plenty of space in our family room. The shower was great. Breakfast was a good selection and hot and delicious. The bar was open until 1am which was particularly useful for us given the circumstances! 🙈😂

Where do we begin! Perhaps were we had to call the POLICE because the lad on RECEPTION was threatening and abusive in language. We had asked to change our reservation the night before. The manager did this for us. Then all we got was abuse from the lad on reception who clearly hates his life there but no need to take that out on us! He accused us of being abusive on the phone the night before - interesting as we never even spoke to him. Apparently the worker (Jessica) had left a note on our booking complaining about us so he read that to us and said he didn’t like that we were rude to his colleagues! What! He said this would be the last time we stayed at days inn. My husband and I were dumfounded. We called the police reluctantly but he would not let us speak to his manager and we felt verbally abused and intimidated. Absolutely disgusted by our treatment in this days inn. I have traveled up and down the country staying at these hotels and I have never been treated like this by any company. The room was dirty and dusty. We only stayed as we had no where else to go and they would not give us a refund. Honestly for your safety and dignity to not stay here!

Because of the bank holiday, the hotel's supplies could not be delivered in time, so the room could not provide slippers. The room was ok, as expected, and the breakfast was a standard English breakfast. There are no restaurants around, it is recommended to book dinner at the hotel.

Very clean, recently refurbished accommodation. Bed very comfortable and linen clean. Tea and coffee available, with hairdryer also available.A very good nights sleep. Friendly and helpful staff. Good location for our meeting.

We arrived early & the nice gentleman on reception allowed us to park & check in early. Our room (number 2) was located on the ground floor next to the main road & was noisy all through the night. However, this was easily sorted the next day by the purchase of some ear plugs. The room was clean, well maintained & had a good sized en suite wet room. The carpark is small so it's on a first come, first served basis. There is a small parade of shops across the road which is very useful. A word to the wise on the location. It's true that it is close to the castle, but that walk is uphill so be prepared. There are, however, a fair few cafés, shops etc along the way. The lady who checked us out was very helpful & had a very pleasant demeanour. All in all a nice place in a lovely town.

We stayed here 3 weeks ago and wanted to bring friends from Scotland to visit Stratford this last weekend, but unfortunately the Arden was fully booked. We came for dinner, as we knew how good it had been when we were guests. All I can say is fabulous! The restaurant & bar staff were all so pleasant & attentive. Alex was one of our waiters and has to be one of the funniest guys I’ve ever met - he read that our group had a sense of humour & made us all giggle. He’s a massive credit. The food was just ace, and I definitely recommend the scallops to start, and the Ribeye. We’ll definitely be back, thanks all 🙂

This hotel is well suited to the old phrase ‘fur coat, no knickers’. The main reception rooms are beautiful, but the actual accommodation leaves a lot to be desired. £229 felt like a huge sum of money for a random night in October, in a tatty room, with stains on the walls, chipped paint work that in places was more chip than paint, blackened grout in the bathroom, 1950s metal & single glazed prefab style windows and a door which looked as if it had been bust open at some point (nothing like making your guests feel safe). Also deciding to give the spa a swerve, on the basis that a quick look didn’t inspire much confidence, we were truly disappointed with this hotel & would not recommend it to anyone based on our experience. The stay was supposed to be a treat, but the decor is in dire need of a serious face lift. Interestingly, the person who checked us out did not ask if everything was satisfactory, or if we had enjoyed our stay. It was as if she knew it was a total rip off. For somewhere which oozes polished antique charm in its public rooms, Alveston Manor seemed somewhat hypocritical and grossly over-priced behind the scenes.

Stayed for 1 night to ”get away from it all” and left exhausted we paid close to £200 for one night we placed in the coach house the room was nice when we first looked high ceilings and lovely window however after being in there a little while we noticed it was very dirty, there was a boiler in our room which must have supplied the block with hot water which noisily refilled throughout the night , my partner hardly slept at all, the spa facilities were also dirty and reminded me of a average public swimming baths, the decking was mouldy, there were so many missing tiles in the pool , the gym equipment was unsafe the bench press not being fixed to the ground , dinner was not a great experience , staff were very friendly but the starter that came out was completely different to what was described in the menus and actually inedible when we told the waitress she just ”oh sorry ” and took it away , We have emailed the hotel manager Herman to tell him how disappointed we were , but he hasnt responded