Hakodate-Onuma Prince Hotel

Hakodate-Onuma Prince Hotel Reviews

Hakodate-Onuma Prince Hotel

Nishi-Onuma 148, 041-1392 Nanae Town, Kameda District, Hokkaido, JapanSee Hotel Details
Hakodate-Onuma Prince Hotel
Hakodate-Onuma Prince HotelHakodate-Onuma Prince HotelHakodate-Onuma Prince Hotel
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Reviews from Real Guests

9.2/10
Great
153 reviews
Verified reviews
Location9.0
Amenities9.0
Service9.4
Cleanliness9.5
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All reviews(153)
Positive reviews(147)
Reviews with photos/video(81)
Relaxing hot springs(65)
Offers pick-up/drop-offs(28)
Delicious breakfast(27)
Classy environment(17)
Great value for money(16)
Quiet & comfortable(9)
Delicious buffet(7)
Secluded lake view(6)
Negative reviews(6)
Gloriadeo
Moderate Twin Room Non Smoking
Date of stay: Mar 2026
Family
5 reviews
10/10
Outstanding
Posted on May 3, 2026
The biggest advantage of this hotel is its location within Onuma National Park, allowing guests to fully immerse themselves in the beautiful natural surroundings. I highly recommend taking a cruise around the lake!
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Guest User
Moderate Twin Room Non Smoking
Date of stay: Feb 2026
Couple
14 reviews
10/10
Outstanding
Posted on Mar 9, 2026
Nice room with big bay window.very nice spa .The view is beautiful. We should come back to stay again.
Response from Property: Thank you very much for staying at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
Guest User
Moderate Twin Room With Extra Bed Non-Smoking
Date of stay: Jan 2026
Family
1 reviews
9.5/10
Amazing
Posted on Feb 16, 2026
The hotel service was excellent, and it's very close to Onuma Park. This was my second stay. The only drawback is that the public bath is a bit small.
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Response from Property: Thank you so much for staying at our hotel the past few days. I appreciate your gratitude for showing appreciation to our staff. Our goal is to further improve our service. We will continue to promote better services in the future. We sincerely look forward to your next visit.
Guest User
Moderate Twin Room Non Smoking
Date of stay: Dec 2025
Travelling with friends
6 reviews
10/10
Outstanding
Posted on Apr 14, 2026
The hotel is a bit old, but the view is absolutely stunning, exceeding all expectations. The hot spring pools are also very spacious, and the scenery in front of them is breathtaking. Both breakfast and dinner offer a wide variety of options, and there are even window seats where you can enjoy the distant mountain views while you eat.
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6/7
Response from Property: 非常感謝您讓我們入住我們的酒店。 感謝您從日本酒店中選擇我們的酒店。 我感謝您對我們的員工表示感謝。 我們的目標是進一步改善服務。 我們期待在您下次訪問時很快見到您。
Guest User
Moderate Twin Room With Extra Bed Non-Smoking
Date of stay: Dec 2025
Family
1 reviews
10/10
Outstanding
Posted on Jan 4, 2026
The environment is great, the open-air hot spring has a beautiful view, and the service is excellent. We booked a triple room and they prepared three beds for us. We had a wonderful rest.
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Response from Property: Thank you for staying at our hotel. I appreciate your gratitude for our staff. Our goal is to further improve our service. We look forward to seeing you again soon on your next visit.
Guest User
Moderate Twin Room Non Smoking
Date of stay: Nov 2025
Travelling with friends
2 reviews
9.0/10
Great
Posted on Dec 29, 2025
Theres free shuttle bus to onuma park and snow park but quite few, if missed the time have to spend on taxi. Quite relaxing place.
Response from Property: Thank you for staying at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
jayvern
Moderate Twin Room Non Smoking
Date of stay: Nov 2025
Couple
32 reviews
9.5/10
Amazing
Posted on Dec 24, 2025
Clean and comfortable hotel with great service. Breakfast selection is good, the milk is especially good. Onsen is pretty basic with just one 'pool' inside and outside. The lake view outdoor is really pretty at night.
Response from Property: Thank you for your kind words! We're thrilled to hear that you found our hotel clean and comfortable, and that our service met your expectations. It's great to know you enjoyed the breakfast selection, especially the milk! We appreciate your feedback regarding the onsen. While it may be basic, we're glad you enjoyed the beautiful lake view at night. We hope to welcome you back for another stay soon!
Guest User
Moderate Twin Room Non Smoking
Date of stay: Sep 2025
Travelling with friends
15 reviews
10/10
Outstanding
Posted on Nov 4, 2025
the view from room is very gorgous , the onsen facility is new and moden , breakfast is not various, but accetable , the price is valued , everything are very satisfied
Response from Property: 先日はご宿泊頂き誠にありがとうございます。また、この度はありがたい評価を賜り恐縮です。 スタッフの対応につきましても喜ばしい評価をありがとうございます。 少しでも多くのお客様に泊まって良かったと思って頂ける様に、スタッフ一同、一丸となって取り組んでおります。 今後も皆様に非日常な世界をご満喫頂けます様に、清潔感にも細心の注意を払いまして維持をしてまいります。 館内施設にご満足いただけてなによりでございました。 今後も多くの方に選ばれるホテルになるよう取り組んでまいります。 お客様の又のご来館を心よりお待ち申し上げます。
Guest User
Moderate Twin Room Non Smoking
Date of stay: Mar 2026
Solo traveller
6 reviews
10/10
Outstanding
Posted on Apr 29, 2026
The environment is great, and the service is excellent. They even have a shuttle bus, but Trip.com didn't provide the official website, so I had to call and ask. It would be really helpful if they could include the timetable. The shuttle bus departs from the parking lot in front of the Onuma Park Tourist Information Center. It drives past the golf course without stopping, and the next stop is the hotel. However, there were no cotton pads in the onsen area, and the glass windows were quite dirty and definitely need cleaning. The onsen itself has a beautiful view; you can see outside, and there are even large koi fish! Breakfast was delicious and worth the extra cost. I think their bacon is the best I've ever had, and the milk was also very good.
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Huashengdun🐯
Moderate Twin Room With Extra Bed Non-Smoking
Date of stay: Aug 2025
Family
40 reviews
9.7/10
Amazing
Posted on Sep 10, 2025
The Prince Hotel generally upholds its high standards. The beds are comfortable, and the breakfast is generous and delicious. The hot spring is purely natural. You'll find many Korean guests, primarily here for golfing. A strong word of warning: do not wander into the forest, as the mosquitoes are absolutely brutal!
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6/14
Response from Property: Thank you for choosing our hotel and sharing your experience! We are delighted that you were satisfied with the comfort of the beds and the variety of the breakfast. We are always committed to providing our guests with excellent service and a wonderful experience. Regarding the hot springs, we do indeed offer natural hot springs, and we hope you can relax and unwind here. We also note the mosquito issue you mentioned and suggest you take precautions when exploring the forest. We look forward to your next visit and have a pleasant day!
zeezeetripping
Moderate Twin Room Non Smoking
Date of stay: Dec 2025
Couple
25 reviews
8.5/10
Very good
Posted on Jan 21, 2026
The room is spacious with a good view, there's a shutter bus from the train station and ski resort,which makes it very convenient.
Response from Property: Thank you very much for having us stay at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. I am very pleased that you have liked us. I am happy if you can use the hotel again.
LAI CHUAN CHENG
Moderate Twin Room Non Smoking
Date of stay: Nov 2025
Couple
20 reviews
10/10
Outstanding
Posted on Dec 13, 2025
Fantastic hotel, beautiful location and enjoy every bit of a 5 star ⭐⭐⭐⭐⭐ hote
Response from Property: Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay and found our location beautiful. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back for another fantastic experience!
Guest User
Moderate Twin Room Non Smoking
Date of stay: Aug 2025
Family
3 reviews
8.0/10
Very good
Posted on Sep 25, 2025
will come back next time. good/delicious breakfast, very silent and good sleep. I enjoy very much.
Response from Property: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our delicious breakfast and had a peaceful night's sleep. Your satisfaction means a lot to us, and we can't wait to welcome you back next time! Safe travels until then!
Guest User
Moderate Twin Room Non Smoking
Date of stay: Nov 2024
Solo traveller
39 reviews
8.0/10
Very good
Posted on Jan 23, 2025
The hotel is far away from train station but shuttle bus service is provided. Quiet environment. Hot spring was great!
eating1122
Moderate Twin Room With Extra Bed Non-Smoking
Date of stay: Jan 2025
Family
20 reviews
10/10
Outstanding
Posted on May 3, 2025
Very convenient for Qidao Ski Resort. The accommodation was excellent, and the hot springs were fantastic!
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