Moonee Ponds Hotels & Accommodations

We have stayed twice recently at the Sebel Melbourne Moonee Ponds and found it an excellent choice. The welcome by Jane and the reception team was warm, friendly and professional. Rooms were super clean and had everything we needed for a good stay. Jane helped us with our last minute booking for the second visit and with less than 24 hours notice still gave us our requested room. We arrived very early for our second visit and reception called us at a nearby cafe when the room was ready. Moonee Ponds is a very interesting area for a few days' visit.

The Quest team were friendly, helpful, informative. Rooms were cleaned and well maintained. Very comfortable apartment. Good closet space, shower good and bed very comfortable. I recommend this for long and short stays; Highpoint is within walking distance and the Italian across the road is a great food option.

Business meetings at Essendon Airport the location was fantastic , very quiet and car park entry and exit was very easy to access. The service was outstanding from the team and they ensured my stay was comfortable. Lots of great restaurants nearby also see you in April

We didn’t look to the hotel for more than just a bed for the night, so didn’t check out the other facilities. The bed was comfortable, the shower was nice, and the room was set up in a modern and pleasant way. The room has most of what you need but it is very small, with very little space to even set down a suitcase. I would have preferred access to a full size ironing board rather than a desktop one.

Great place to stay for the whole family but really hard to contact them on the phone. We stayed for 5 days, no housekeeping or change of towels or linens , or even a refill of coffee and toiletries. Im not sure if you need to request for it inorder for it to be done. Apart from this it was a good stay, my whole family is comfortable.

The Deluxe room we were allocated was possibly the worst view you could get for the most expensive price you could pay. We were allocated a room ( 210) directly opposite the lifts and in the room out view consisted of overlooking a persons apartment and as they were having drinks on the balcony and we were maybe 2metres away from that building there was zero privacy . The curtains were very fine materiel so in order to have some distance between us and them we were forced to keep the heavy drapes closed all day and night . This made the small room very claustrophobic, the windows don’t appear to be doubled glazed so on the lower levels you can hear the bins being emptied and the general rough and tumble of the lower laneways and the residents in the adjacent building having late night drinks . When we enquired about moving rooms we were offered a room two doors down . The annoying thing was they said they were fully booked so there was no rooms on higher floors we could move too . A quick check on Wotif revealed that there were actually rooms available that you could book so there were vacancies , but l guess it was better to hold them open to get top dollar rather than to accommodate current guests who’d paid upfront 2months prior . I would have moved current guests who had a legitimate concern if it had been me making the decision as a gesture of support, but l guess they weren’t to concerned because we’d paid already but that type of contempt for guests who chose to stay in good faith wears thin . Not a pleasant stay wouldn’t recommend and will be happy for a refund !

Had seven nights in Melbourne. First three in Mercure Welcome. Not impressed. Moved to Citiclub and it’s great! Clean, much larger with a tub. Great bed and pillows. Plenty of living space and a great bathroom. Easy walk to everything and lovely staff. Best thing is hardly any visible people so easy to move around get lifts etc.

Great Southern Hotel is diagonally opposite to the Southern Cross station, where the Skybus to and ftom airport, picks and send travellers to city. Tour groups' pickup point. It has a restaurant attached to the hotel. Room is really basic and not serviced, but clean to start with.

Location is excellent. A short walk to both ends of Acland St and late evening food available at several spots. Room was very clean but bedside tables needed an extra wipe down. Great selection of quality tea and coffee on offer. Tram noise is definitely audible from early a.m. but if you’re looking for a city experience, it just sits in the general hum of urban Melbourne sounds. Front Desk shuts 8pm sharp, so be aware of this as Trip will not pass out your contact details for reception to call you and confirm this info. Needed to contact reception after we got into our room: no answer. After ringing 3 times, gave up. Be aware, when the Cosmo takes your $150 room deposit, they charge you 2.5% which they don’t refund ($3.75). This is very dodgy business practice (illegal, we believe) and we told them we would contact Consumer Affairs, as they also refused a cash payment alternative to avoid this fee (due to Covid). The senior receptionist was very understanding and kindly overrode the fee, but it is something to be very aware of. Tarnished what was, essentially, a great stay in a good value hotel.

The environment and location are very good, the facilities in the house are also complete, and the space is sufficient. The cleanliness of the house needs to be improved, the floor is dusty, and the bathtub is not clean and has stains. Shopping in the apartment is very convenient. There is a supermarket just two blocks away. I will consider this place again next time I travel. It feels like living at home.