Best Western Plus Austin Airport Inn Suites Reviews

a very nice stay there and will definitely come back

Big clean room, comfy bed and the breakfast was also good. Nightshift-staff was really welcoming. But it would be good to mention in the hotel description that the airport-shuttle stops at 11pm. Anyway we can recommend and would book this hotel again. :)

good for business stay. clean

The breakfast is convenient and delicious, the location is close to the airport, the room is clean and tidy, and the TV is easy to operate

Near the airport, you can arrange a shuttle bus to the airport. It's very convenient. The room is quite big, clean and tidy, with all kinds of service facilities. It's enough as a temporary place to stay

Tommie and omg i didn't get her name but they were awesome! Staff aswell, the housekeepers. Wonwrful stay. Breakfast also can't say anything bad.

The check-in was great! Tommie was awesome. The only let down was that the tv remote didn’t work. We could only turn it on/off and put volume up or down but we couldn’t change the channels nor access any other features aside from the ones mentioned above.

My family and I enjoyed our stay at the Best Western Plus, Austin. The front office stay was amazing, specially the guy that works the evening shift at the front desk. We really enjoyed our stay.

Tommie at the front desk was amazing! He was so friendly and nice! He had all the answers to my questions. Thank you so much Tommie! He definitely goes above and beyond!

Location is convienent. The hotel is relatively clean. Parking seems secure. The hotel manager is an absolute mess. I travel almost every other weekend and shes the only manager I have come across that was generally unpleasant. Absolutely no smiles or greetings. Gave very judgy looks... and then was rude during my only interaction with her. That unfortunately made my stay uncomfortable enough that I wouldnt recommend this hotel, nor would I stay during another event. I will add though, that all of the other staff besides the manager were very friendly.

The staff was very friendly. The room and the hotel itself was very clean. Loved our stay and will be booking again with them again.

Tommie at the front desk was friendly and informative, went out of his way to make me feel comfortable and welcome. Provided me with a "grab and go" sack for the morning since I had to leave before breakfast was available. There was also a woman with housekeeping keeping the lobby clean and fresh. She was very welcoming, too, and went out of her way to be friendly and explain that she likes to keep the lobby spotless for guests. Outstanding staff with excellent customer service skills!

The beds made me and my husband’s back hurt so much. And the breakfast options weren’t that great.

Tommy at the front desk was so fun, kind and helpful. Rooms were very clean and nice. The beds were very comfortable.