Wyndham Nankunshan Reviews

Very good hotel for family trip, fantastic hot spring pool and nice mountain views, our rooms are clean and very friendly and helpful hotel staff. Specially thanks hotel staff Lucy and 陈师傅. The only downside is hotel location, my advise to traveller is do some research first or call hotel staff on how to get to the hotel

Location is good. The entrance construction starts in the morning. It's noisy. Children like water park. We entered 19:40 resturant, some food no have. They are doing crab festival. I found empty, I request some crab for child. Worker said no have. I explain it is too fast if no have stock. She said no have ,looks like angry for me and return to kitchen and see me about 1 minute. I never seen like this resturant. In this case, normally said i am sorry but...

环境：Thanks staff carry good service

The hotel is good overall and has many commendable features. First of all, the hotel has rich and diverse hot spring facilities. The second floor is an indoor hot spring pool with higher privacy. The first floor is mainly a children's playground and an outdoor hot spring pool, a rafting river, and a storm pool. Children can play by themselves and liberate their parents. In terms of catering, the hotel provides a variety of buffet breakfasts and dinners with excellent taste, which can meet the taste buds of different guests. At the same time, the service attitude of the restaurant is also very friendly, and the replenishment of dishes and collection of tableware are very timely. Thank you very much for the one-to-one exclusive service of the front desk butler Bailey, which makes us very clear about the entire set of facilities and play time of the hotel, so that we can play better. In general, the hotel is worth recommending and will come again next time.

A satisfying parent-child travel experience, the hotel environment is good, the facilities are complete, the service is in place, especially the service butler Vava! My family has a baby over 150cm tall, and we were given an adult ticket for free👍It is worth staying again next time☺️

This hotel is worth recommending. The hotel has complete facilities and good hygiene management. There are 81 indoor and outdoor hot spring pools that you can't soak in them all. The high-altitude constant temperature swimming pool on the 10th floor is the highlight. The 24-hour 1-on-1 professional butler vava WeChat service is very convenient, especially the hot spring area has barrier-free access to the elevator, which is very friendly to the elderly with bad legs and feet. Like it 👍🏻

I went there for the second time. This time I stayed for 2 days from the 30th of last year to the 2nd of the Chinese New Year. I booked a parent-child room. The room was very large and comfortable, facing south, and there was a fireworks display at night. Compared with the Wyndham Zhaoqing, it is not that big and new. The restaurant is also relatively small and has fewer styles, but the service is quite good. There are many hot springs, but some of the children's play requires money, and it is not cheap. The wave pool on the second floor of Evian Four Seasons is 88 yuan, which is quite expensive. The children were bored after staying for two days. I especially praise the front desk customer service, who is very enthusiastic. Because the child is too tall, he can't enter the hot spring without an extra room card. You can ask the butler to apply for a guest card to enter. Rico, the front desk supervisor, helped to properly solve some problems, which is good.

Facilities: Although the hotel opened in 2018, the facilities in the room are kept relatively new. The room has a hot spring pool, which is particularly good. Hygiene: Clean and tidy. Environment: The internal environment of the hotel is good. The balcony of the room can see the hot spring area. The scenery at night is also beautiful. Service: The front desk butler is very enthusiastic. He added WeChat and sent a hotel travel guide so that guests can arrange activities in advance.

The room is clean and tidy. Service: in place, responsive, two children staying, free bathrobes, slippers, and toiletries. Vava is considerate and caring, and the service is first-class. The recreational facilities are good, free children's handmade DIY, indoor children's water park, and super large dressing room.

The floor was not very clean. I guess it was not cleaned so carefully because there were a lot of people during the winter vacation. There are many activities, suitable for parents and children. The hotel provides disposable bathtub covers, which is good.

Facilities: There is an indoor hot spring area, where children can also play~ The water temperature is enough in winter. Environment: There is a restaurant next to the hotel, and you can watch the fireworks for two hours on the balcony during the Chinese New Year Service: The housekeeper Bailey is very considerate~ He even asked if I needed anything and water in the evening, which was great The buffet was very good, with everything you need, including shark fin soup, and the noodles and rice rolls for breakfast were also good~ It is better to avoid the peak hours during the Chinese New Year.

Thanks to the housekeeper Carry for not only her excellent performance in daily service, but also for taking the initiative to upgrade our room when she learned about the special moment of the child's birthday. She also carefully prepared a small gift, which added a different surprise and warmth to the child's birthday. In addition, she also helped to apply for tickets for the naughty castle, so that we can enjoy parent-child time more easily. Her thoughtfulness and enthusiasm made us feel the warmth and care of home. Master Chen of the infinity pool on the 10th floor, his warm and friendly attitude added a lot of fun to our swimming time, and also made us feel the professionalism and sincerity of the hotel staff. The only shortcoming is that there are too many people in the hot spring area. We didn't play this time. We will come to experience the parent-child room next time.

The service is still as good as always, especially the one-to-one service of the butler Vava, which gives super tall children free breakfast and hot spring tickets. Although it is the Spring Festival, the service and hygiene are very good! The design of the shower area for the elderly and children in the locker room is very commendable!

The hot spring and suspended pool are great, and the staff are very friendly. Especially the one next to the suspended pool on the 10th floor. It seems to be surnamed Zhou. He was afraid of the cold and brought us towels and ginger tea. It made us feel a little embarrassed. The experience was great. Stayed another night. I spent the Chinese New Year at Wyndham this year! The best impression was still the heated pool ~ There is a place to swim in winter hehe