Clement
May 15, 2024
There was poor communication between the front desk staff and the cleaning staff. When I checked in the day before, I was given beds 2 & 3 in room number 502. When I got up, I found that bed 2 was already occupied. After communicating with the front desk, I changed to beds 1 & 3 and stayed there for three days. However, on the night of the second day , the luggage at No. 1 was emptied to the counter, and the bed at No. 1 had been sold to a new tenant.... This caused a lot of inconvenience. When we coordinated the next day, the counter staff would only say that this was not his decision. Has nothing to do with him
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