Sotetsu Fresa Inn Properties in Kobe

1. I stayed for four nights, but the front desk didn't mention that housekeeping would come on the third day when I checked in. I thought if I didn't hang the 'do not disturb' sign, they wouldn't enter the room. Coincidentally, on the third day, I had period cramps and was resting in bed. Around 1 PM, the cleaning staff knocked on the door and then directly swiped their card to open it 😑. Hearing the door open, I immediately shouted a few times for them to close it, and thankfully, they didn't come in (PS: From the sound of it, they seemed to be an Indian man, imagine the internal drama I was going through 😑). Afterward, I reported it to the front desk staff, Ms. Sakura, who explained the situation and apologized repeatedly. However, not informing guests beforehand about this is really unfriendly. 2. The location is close to Sannomiya Station, which is convenient for transportation, but it's also right by the train tracks. It was genuinely a bit noisy. If you're a light sleeper, I'd recommend booking a hotel further away from the railway tracks (PS: Earplugs from FamilyMart saved my life 😐). 3. Before booking, I saw reviews mentioning hygiene issues, but I thought they were isolated incidents. After checking in, I also 'happily received' other people's hair 😑, and the bed sheets weren't very clean either.