Hotel Sunroute Sopra Kobe

I had a pleasant stay at this hotel. The staff provided excellent service and were friendly, attentive, and helpful throughout my visit. The room was clean, comfortable, and well-maintained. Overall atmosphere was welcoming. I enjoyed my stay and would recommend this hotel to others.

Checked in on the top floor - superior floor. However the cleanness of the room was unsatisfactory The toilet was smelly like urine There was something disgusting big black dust on the ventilator on the ceiling i was shocked at first I thought it was a mice I requested to change to another room but the receptionist said this room type was already full And then the receptionist came and cleaned the dust with his bare hand The dust non stop came out from the ventilator The dust spread on the bathtub The receptionist spent ten minutes and used all the towels in the toilet to clean He returned the new towels afterward That’s it ?! Not even a drink to me to express apology ?! Anyway, except the toilet i like the room. It was big The receptionist doesn’t know English. we use phone to communicate

The hotel is a little bit far away from Sannomiya. It takes at least 5-10 mins driving to there, so it probably takes 15 to 20 mins to walk there. As it is far from city, it is quiet, and the room is clean and large. Unfortunately, the parking spaces are limited and luckily I could find a parking space nearby. The service is good and the staff are very polite. It has welcome drinks offered. If you cannot find a hotel inside Kobe, this hotel would be another good choice to consider.

The breakfast is much better than expected. The hotel is conveniently located in quiet residential area.

I came for TXT Concert at Glion Arena Kobe, and i can walk from the hotel to arena. Near from konbini and restaurant, it’s good place i think.