Kirtland Hotels & Accommodations

I stayed here twice recently - once heading west and then heading back home. It was convenient to the highway, which was one feature that I was looking for. On my way out there, I was on the phone with the day desk to relay that I might be getting in a bit late, but wasn't sure if I could make it due to snow on the way, etc. He was very professional and courteous and helpful on the phone - it almost made me feel like a friend. When I got in at night, the night clerk was courteous, and everything went well. The room was no frills, and the bed a bit firm, but I slept well with no issues. The room was clean and served its purpose. The staff were good, as the day guy I talked to on the phone was at the desk in the morning and remembered that I was having difficulty in getting there the evening before. I also got a coffee from the coffee bar set up in the lobby to get me on the road. As I was quite satisfied with the room and staff and location - I reserved a room for 2 weeks later upon my return. I upgraded to one with a fridge and microwave since I had food with me. This also had a little writing desk, which I found useful. Again, staff were courteous - the day guy remembered me and greeted me, and the cleaning woman the next morning was very friendly and said that she remembered me from my earlier stay. As it was convenient, courteous and clean, I will be staying here again as I travel through Ohio.

I love this hotel beautiful room great service amazing staff clean rooms great area I recommend everyone to come stay here at courtyard Marriott it’s worth it every dollar

With a stay at Tall Oaks Resort in Willoughby, you'll be within a 15-minute drive of Lake Erie and Historic Kirtland. This upscale inn is 3 mi (4.9 km) from Indian Museum of Lake County and 3.1 mi (5 km) from Penitentiary Glen Wildlife Center.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and an arcade/game room. This inn also features wedding services, a communal living room, and a picnic area.Buffet breakfasts are available daily from 9:00 AM to 1:00 PM for a fee.Featured amenities include microwave in a common area and refrigerator in a common area. Free self parking is available onsite.Make yourself at home in one of the 13 individually decorated guestrooms, featuring microwaves and Smart televisions. Your pillowtop bed comes with premium bedding. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Sandra at the front desk was always very helpful and polite. When I spoke to her about my concerns on a matter, she responded quickly. I felt like she cares and has cared about other people with respect and always ready to help. Kathy, who works in the dining area, was not only very pleasant to talk to but kept everything in the area clean and well-stocked. She was always busy cleaning up, adding more food and making everyone feel comfortable. She is a true asset to Comfort Inn. I have been to many Comfort Inns but never as clean and with caring people. Will be back there again for sure!!

The city center is too crowded, it is convenient to go anywhere here, go to the center of Cleveland and the Chinese supermarket Chinese restaurant gathering area for about 15 minutes, covered by a quilt is not a blanket.

With a stay at Best Western Plus Mentor-Cleveland Northeast in Mentor, you'll be near the airport, within a 10-minute drive of Lake Erie and James Garfield National Historic Site. This hotel is 1.9 mi (3 km) from Indian Museum of Lake County and 2.6 mi (4.2 km) from Mentor Ice Arena.Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.Enjoy American cuisine at Skye Restaurant & Pub, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily.Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Mentor? This hotel has 300 square feet (28 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 49 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

As a Diamond Honors member, I stay at a lot of Hiltons. The staff here in general are not the best – I’m not the type who needs to be patronized and hate insincere hotel greetings, but on many occasions during my stay I walked by the front desk when no one else was around and the staff did not bother to look up and say hello or goodbye as just a common courtesy. Poor training or no motivation?  Also, I asked for my room to be made up specifically because I was running low on shampoo, soap and conditioner – they came and did the room but did not replenish any of the supplies as requested. So I asked a second day if they could replenish the supplies, they came and dropped off about 3 body creams (which I already had and did not need), no conditioner and two shampoo. They also did not replenish the coffee or coffee cups when used cups and empty creamer were sitting right next to where they left the shampoo. This is just plane laziness and ticking off tasks rather than really listening to guests.  Also, I was really looking forward to using the hot tub, which was out of order. When I asked if it might get fixed during my stay, the guy laughed and said it had been out of service for well over one year. What possible excuse can there be for not being able to fix this for over a year? If you do not plan to have it, why have it sit there embarrassingly out of service and to disappoint guests?  It shows a poor commitment to maintaining the hotel, also noting that the clock in the pool area was not running and on two days I had to run back to my room to use my towels as there were no clean towels by the pool. Just plain sloppiness.  Lastly, as a Diamond member, we used to get free breakfasts no questions asked. Now there is some new choice system which was poorly communicated – I apparently received honors points instead of free breakfasts, but only learned this on check out and was not given a choice. So I got surprised with a large food bill when I assumed I would be getting free breakfasts. Very disappointing if you are taking things away from customers and poorly communicating about this, this change is not a good one for customers and NO, you are NOT offering us more flexibility if we are not aware of the choices, you have only added complexity and disappointment. When I complained about this at check out, the front desk person had zero compassion, never apologized or thanked me for being a Diamond member. Nothing huge was wrong but there were certainly enough small things wrong and clear signs the staff here fall short of what I expect when I visit a Hilton.

With a stay at GreenRidge Hotel in Wickliffe, you'll be within a 10-minute drive of Lake Erie and 100 Black Men Cleveland. This hotel is 10.6 mi (17.1 km) from Case Western Reserve University and 12.7 mi (20.5 km) from Cleveland Clinic.Featured amenities include complimentary newspapers in the lobby, laundry facilities, and ATM/banking services. Free self parking is available onsite.Make yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Absolutely love this hotel and the staff is great !!

It is an ordinary motel, which is convenient when it comes down at high speed. The facilities are outdated and the breakfast is average. Travellers who are not too demanding can still choose.