Guest User
January 31, 2023
We love Vipingo Ridge. It was our second time there. Really liked the fact that breakfast is now part of the package. However, on Chris**as Day, the management decided to limit us to one glass of juice (it’s not even fresh juice, rather from Delmonte packs). Super annoying since it’s super hot. We also wanted to go to the beach just to enjoy the ocean abs sand, perhaps get afew drinks. At first they wanted a cover charge abs when I questioned it, the manager said the beach was full. Needless to say I was furious. How can the dabs be full? When we got to the beach club, no one was there. All who came for lunch came at or after 2. Worst was that the manager called the beach club and told them not to serve us unless they were slow. Ludovica is not about customer service. It’s a shame given how exclusive this place is.