iclub Fortress Hill Hotel is a contemporary select-service hotel centrally located amidst Hong Kong's famed Fortress Hill and North Point districts, at the crossroads of convenient shopping, dining, and business in Hong Kong. From here, Causeway Bay is only five minutes away. With its convenient location, the hotel offers easy access to the city's must-see destinations. This property offers impeccable service and all the essential amenities to invigorate travelers. Top features of the hotel include Wi-Fi in public areas, newspapers, safety deposit boxes, a 24-hour front desk, and a shared lounge/TV area. An in-room safe, Internet access, desk, and hair dryer are just some of the facilities that can be found throughout the property. The hotel's recreational facilities, which include a fitness center, are designed for escape and relaxation. Enjoy unparalleled services and a truly prestigious address at the iclub Fortress Hill Hotel.
AAnonymous User2024.12.27
convenient location and excellent and very polite staff attitude. Especially the last one makes a big big difference.
Be aware, you CAN'T open the windows in the room. Also, the internet connection is limited to 4 devices, meaning you need to ask at the reception to obtain an extra code to keep connected. A cumbersome policy.
The size of the room is really just just right. Very very tight for 2 people but well structured. On the negative side, noise insulation, practically, doesn't exist. If people in rooms around you take a shower, you can hear the running water. Imagine if they do that in the middle of the night. You simply wake up waiting for them to finish shower. Air-conditioning is also quite loud.
The Empire Prestige Causeway Bay is an ideal spot for travelers wanting to discover the city. Visitors to Hong Kong will find that the Empire Prestige Causeway Bay is a fantastic accommodation choice. The hotel is conveniently located just 8km from Hong Kong West Kowloon Station and 39km from Hong Kong International Airport. Transportation around the city is also convenient, with Tin Hau Metro Station within walking distance. Seeing Hong Kong's sights from this hotel is easy with Victoria Park, Hong Kong Convention and Exhibition Centre and Arte M Hong Kong all close by. After a long day of sightseeing, guests can retire to the comfort of the hotel. If cleanliness is important to you, this hotel makes an excellent choice, as our guests consider this to be one of the cleanest hotels in the city. This hotel is the usual choice for a large number of business travelers.
ZZi Jing2024.11.20
This hotel is part of the Empire chain, situated just beside another hotel from the same chain. It feels like a typical 4-5 star hotel, which is super. The bed came with soft and hard pillows, the bed was super comfortable, the toilet was big and clean. Honestly, no qualms about the room and physical aspects of the hotel.
The stay also came with a free afternoon tea which was a buffet, which is really nice, and also lounge access on the 30th floor (both of which are in the sister hotel next door).
What I found kind of annoying though was that despite the free amenities above, the hotel does not give any bottled water nor shaving kits or any amenities in the name of going green. I mean sure, I’m an advocate for going green, but surely everyone still needs to drink water, no? Maybe provide a reusable bottle and a water dispenser somewhere, that might be better than not providing any water at all. To their credit though, they do have a vending machine on the ground floor that serves drinks and amenities at a price.
Designed by internationally acclaimed Japanese architect Koichiro Ikebuchi, the Empire Hotel Hong Kong · Causeway Bay is tucked away from the hustle and bustle of the city while still occupying a central, convenient location on Hong Kong Island. The property is within walking distance of Hong Kong landmarks such as Times Square, Victoria Park and the SOGO department store. Ctrip guests can enjoy express check-in and checkout service at a designated counter. At the hotel's all-day dining restaurant, guests can enjoy international flavors from an a la carte menu.The Empire Club Lounge offers business travelers a full range of comprehensive services including broadband Internet as well as coffee, tea and other refreshments.
CConstance2024.12.04
Room is comfortable but can be cleaner. Shower is moldy. Table and surfaces can be cleaner. Elevator is extremely slow which makes me not want to come back. Location is perfect and the staff and services are wonderful!
Excellent
4464 reviews
4.3/5
Price from
S$ 114
per night
Check Availability
You may prefer
Hotels with breakfastHotels with twin roomHotels with 1 double bedHotels with swimming poolHotels with free cancellation
Tsim Sha Tsui and Kowloon West | 4.65km from JC Shop
The hotel has 63 exquisite and cozy guest rooms with varieties to fulfill different travel needs. Our rooms provide high definition flat screen smart TV with cable channels, free high-speed wireless Internet access, an electronic safe to protect your personal valuables and complimentary bottled water, etc.Welcoming leisure and business travelers from all around the world. Poppets will always provide professionals and warm welcomes to you all.
GGuest User2024.09.19
Got upgraded to a higher tier room by the reception.
Super convenience location to access Hung Hom, East TST and TST places, the bus stop to airport is around 60 meters far from the hotel entry, very easy to catch an airport bus. Beautiful view out of the breakfast restaurant.
Tsim Sha Tsui and Kowloon West | 4.8km from JC Shop
The Empire Hotel Kowloon · Tsim Sha Tsui is situated in the central area of Kowloon where visitors will find shops galore, along with all the convenience and excitement of a vibrant city. The hotel is accessible from all parts of Hong Kong via a seamless transportation infrastructure that utilizes rail, land and sea. It is also within walking distance of the China-Macau Ferry Terminal, the gateway to China and the Pearl River Delta. Ctrip guests can enjoy express check-in and checkout service at the designated counter. All of the guest rooms are fully furnished with a range of in-room facilities and amenities. Rooms on lower floors offer buzzing city views while others present exciting harbor views. In-room amenities include broadband Internet access, personal voice mail systems, International direct dialing functions, tea & coffee making facilities, satellite televisions, mini-bars, 100% cotton bedding and personal safes.On-site restaurant serves a wide range of Western, Chinese and Japanese cuisines. The Empire Club Lounge offers business travelers a full range of comprehensive business services including broadband Internet service, coffee/tea and refreshments as well as meeting room facilities.
YYooJin2024.09.08
Very excellent hotel. Convenient place and easy to walk around anywhere. Also has very friendly staff. Maggie and Terry were so so so helpful and made my Hong Kong experience wonderful. 10/10 would recommend!
Nested in the heart of Kowloon, Eaton HK is a progressive hotel and cultural sanctuary that is easily accessible via public transportation. Located near Temple Street, Jade Market and other popular attractions. It is a 5-minute walk from Jordan MTR Station and a 45-minute drive from Hong Kong International Airport, and 22 minutes (1.6km walking distance) to West Kowloon High Speed Rail Station.
The hotel offers free Wi-Fi, cable TV channels, tea/coffee making facilities, safes and boast panoramic views of Kowloon. It is also home to a theatre & screening room, radio station, co-working space, music venue, cocktail bar, a food hall, an art gallery, ballroom, and an outdoor rooftop pool.
A diverse range of dining options are available on-site, such as Michelin-starred Cantonese restaurant Yat Tung Heen, casual burger and beer joint Flower Years, award-winning buffet restaurant The Astor, Eaton Food Hall and cocktail bar and music venue Terrible Baby.
Eaton HK is not only a place for travelers to lay their heads — it’s a platform for creative expression, personal transformation, and meaningful social progress; it exists at the nexus of hospitality, art, music, culture, and wellness.
Green/Sustainable Property
This property is an EarthCheck Platinum certified hotel. EarthCheck is a programme that measures the property's impact on one or more of the following: the environment, the community, the cultural heritage and the local economy.
Take your loved ones on a fun family trip to Eaton's Family Safari adventure at Eaton HK! With Eaton safari passports, kids can experience a unique and exciting animal tour with their parents and search for animal statues in different areas of the hotel to collect stamps. Once all stamps have been collected, your little ones can receive a special gift at the front desk! This animal tour is a fun and meaningful activity that helps children develop their exploration skills and gain knowledge of wild animals.
GGuest User2024.11.13
Friendly stuff, quick check-in.
Room: smaller than I expected. The restroom door was a bit transparent and had no lock. We had all the necessary things like soap, shampoo, toothbrushes and paste, safe box, towels, electric adapters, usb cable, tea and coffee, and ice bucket. Room cleaning is very good, very gentle, always refills clean water, and other things.
Breakfast has a big variety of choices. Standard europe - eggs, omelets, sausages, bacon and so on; fresh juices, coffee point with barista, chinese kitchen (noodles and so on), serials, fruits, pancakes and many many others.
I like this hotel.
Tsim Sha Tsui and Kowloon West | 5.21km from JC Shop
Located on Tsim Sha Tsui waterfront at Victoria Dockside, K11 ARTUS comprises 287 private residences across 14 storeys. From Studios to Three-bedroom suites that come in a wide variety of configurations, each residence has a fully equipped kitchenette, a continuous balcony with either a panoramic harbour view or dynamic city view, offering residents the choice to choose a distinctive space that reflects their individual personality and preferences. With exclusive access to shopping, dining, tours, rotating world-class art exhibitions and more at K11 MUSEA, it is the most seamless way to enjoy your trip during your stay.With direct access to two MTR stations – Tsim Sha Tsui and East Tsim Sha Tsui. K11 ARTUS offers quick and easy transport connections to the rest of the city and Mainland China.1% of room revenue will be donated to K11 Craft & Guild Foundation to conserve and rejuvenate fast-disappearing Chinese craftsmanship.
GGuest User2024.10.14
The check in was very fast and swift. Cindy was very helpful on K11 watsapp. Location and view was awesome. It was fantastic holiday at k11 and very convenient shopping and food mall just down to B2. I will definitely come back and stay at K11 Artus again.
Prince Edward and Tai Kok Tsui | 5.94km from JC Shop
Perched on the edge of the bustling Tai Kok Tsui and Mongkok, and only 7-minute walk from Olympic MTR Station and Olympian City Shopping Mall, Dorsett Mongkok, Hong Kong is close by 24/7 shopping and dining hotspots that showcase the authentic Hong Kong. The contemporary rooms & suites with majority of rooms overlooking the charming Tai Kok Tsui city view, including Room Family Quad and Suite Premier. Other facilities include 24-hour gym room, shared kitchenette and resting area located on the 2nd floor of the hotel.
PPY_c2024.11.25
A Cosy and Simple Stay with Great Amenities
I was pleasantly surprised by its cosy and simple ambiance. The rooms were clean and well-maintained, providing all the essential amenities needed for a comfortable stay. The location was easy to find, and the hotel offers a free shuttle service to several places, which made exploring the area a breeze.
However, there was one minor downside to my stay. My room was located right next to the lift, and the noise from the lift could be a bit disruptive. Additionally, the hotel has only two lifts, and they tend to be a tad slow, which can be inconvenient during peak times.
Overall, despite the lift issue, I had a pleasant stay and would recommend this hotel for its cleanliness, convenience, and excellent shuttle service.
Situated just steps away from the Wanchai MTR Station on Hong Kong Island, the Empire Hotel Hong Kong · Wan Chai lies at the heart of the Wan Chai Central Business District, in proximity to the Convention and Exhibition Centre as well as popular shopping havens just five minutes’ walk away such as Times Square, the Causeway Bay Plaza II and Admiralty’s Pacific Place. Ctrip guests can enjoy express check-in and checkout service at designated counter. The hotel offers a wide range of rooms and suites which are fully equipped with a select range of in-room facilities and amenities for both business and tourist travelers. All rooms have high-speed broadband Internet access and flat screen TVs. Those on the hotel’s lower floors offer beautiful city views while over one-third offer harbour views.Guests can opt for a casual dinner or afternoon tea in the hotel’s lobby lounge or head to the first floor where Café 33 on Hennessy welcomes diners for a blast of international flavours.A club lounge is on-site for guests traveling on business.Tucked away on the rooftop is a lovely outdoor swimming pool and the hotel has a fully equipped gym to boot.
AAnonymous User2024.11.03
Got it! Here’s the refined review:
---
My recent stay at Empire Hotel in Wan Chai was a wonderful experience. From the moment I arrived, the staff provided warm and attentive service, always available to help with questions or local recommendations.
The room was modern, clean, and very comfortable, with quality bedding that made for a restful sleep. I appreciated the thoughtful details, which made the stay even more pleasant, and the views from the higher floors were a nice bonus, giving a lovely glimpse into Wan Chai's vibrant atmosphere.
The location of Empire Hotel is ideal—it’s close to public transportation and within walking distance of a variety of restaurants, shops, and local attractions. Even though I didn’t opt for the breakfast buffet, there are plenty of great cafes and eateries nearby, so finding a meal was easy and enjoyable.
Overall, Empire Hotel in Wan Chai is a great choice for anyone looking for comfort, convenience, and excellent service in Hong Kong. Highly recommended!
The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning services and impressive facilities for 60 years, it is a much-loved address for those seeking an exclusive sanctuary in the heart of the city. The hotel’s spacious rooms and suites offer magnificent views of the renowned Victoria Harbour and the city’s skyline. A collection of nine outstanding restaurants and bars, including two that hold Michelin Star status, a luxurious club lounge, a Shanghainese-inspired holistic spa, an indoor pool and a state-of-the-art fitness centre, make Mandarin Oriental, Hong Kong the quintessential “home away from home” for discerning leisure and business travellers alike.Special arrangement can be made for special stay (e.g. birthday, anniversary). Please contact hotel for details in advance.
GGuest User2024.07.22
I paid extra to have a room with nice view, but when I arrived I saw streaks of dirt on the window that spoiled the whole view. I called the concierge to ask for a room change or to clean the windows, but the concierge said that this dirt is outside of the window and all windows have it so they can’t help me with room change or clean it. Also when I went to the sauna, I was told that the sauna was under renovation and would not work for several days. Next time I will stay at another hotel.
Outstanding
2284 reviews
4.8/5
Price from
S$ 673
per night
Check Availability
See all Hotels near JC Shop
Top 20 Premium Hotels in Hong Kong
See all
Discover our curated selection of premium hotels in Hong Kong for your next stay
No.
1
4.3/5
6514 reviews
The Royal Pacific Hotel and Towers
Hotel near Tsim Sha Tsui and Kowloon West, Hong Kong
"Easy to get around""Convenient for shopping"
Select dates to view prices
No.
2
4.6/5
3090 reviews
Prince Hotel Marco Polo
Hotel near Tsim Sha Tsui and Kowloon West, Hong Kong
"Easy to get around""Convenient for shopping"
Select dates to view prices
No.
3
4.3/5
8758 reviews
Empire Hotel Kowloon-Tsim Sha Tsui
Hotel near Tsim Sha Tsui and Kowloon West, Hong Kong
"Easy to get around""Friendly front desk staff"
Select dates to view prices
No.
4
4.4/5
7384 reviews
Harbour Plaza Metropolis
Hotel near Hung Hom and Kowloon City, Hong Kong
"Easy to get around""Great sea view"
Select dates to view prices
No.
5
4.4/5
4290 reviews
OASIS AVENUE – A GDH HOTEL
Hotel near Tsim Sha Tsui and Kowloon West, Hong Kong
"Easy to get around""Close to metro"
Select dates to view prices
No.
6
4.6/5
3870 reviews
Four Points by Sheraton Hong Kong Tung Chung
Hotel near Airport, Hong Kong
"Offers pick-up/drop-offs""Convenient location"
Select dates to view prices
No.
7
4.3/5
4464 reviews
Empire Hotel Hong Kong - Causeway Bay
Hotel near Wan Chai and Causeway Bay, Hong Kong
"Easy to get around""Close to metro"
Select dates to view prices
No.
8
4.3/5
4796 reviews
Holiday Inn Golden Mile
Hotel near Tsim Sha Tsui and Kowloon West, Hong Kong
"Easy to get around""Close to metro"
Select dates to view prices
No.
9
4.4/5
3233 reviews
GATEWAY HOTEL HONG KONG
Hotel near Tsim Sha Tsui and Kowloon West, Hong Kong
"Convenient for shopping""Easy to get around"
Select dates to view prices
No.
10
4.4/5
6071 reviews
B P International
Hotel near Tsim Sha Tsui and Kowloon West, Hong Kong
"Easy to get around""Close to metro"
Select dates to view prices
Top Pick Hotels near JC Shop
See all
Check out our most booked hotels near JC Shop from the past 30 days!
No.1
4.0/5
4907 reviews
Hotel COZI Harbour View
Kwun Tong, Hong Kong | 0.29KM from JC Shop
"Great room""Near public transport"
Select dates to view prices
No.2
4.1/5
3863 reviews
Harbour Plaza 8 Degrees
Hung Hom and Kowloon City, Hong Kong | 3.07KM from JC Shop
"Easy to get around""Close to metro"
Select dates to view prices
No.3
4.2/5
3187 reviews
Dorsett Kwun Tong Hong Kong
Kwun Tong, Hong Kong | 0.88KM from JC Shop
"Easy to get around""Close to metro"
Select dates to view prices
No.4
4.1/5
452 reviews
Dorsett Kai Tak
Hung Hom and Kowloon City, Hong Kong | 2.61KM from JC Shop
"Good Location"
Select dates to view prices
No.5
4.0/5
2391 reviews
Camlux Hotel
Hung Hom and Kowloon City, Hong Kong | 1.73KM from JC Shop
"Large rooms""Classy environment"
Select dates to view prices
No.6
4.0/5
4106 reviews
Harbour Plaza North Point
North Point and Quarry Bay, Hong Kong | 2.8KM from JC Shop
"Easy to get around""Close to metro"
Select dates to view prices
No.7
3.7/5
1228 reviews
IND Hotel
Kwun Tong, Hong Kong | 0.44KM from JC Shop
"Good Location"
Select dates to view prices
No.8
4.0/5
3166 reviews
iclub To Kwa Wan Hotel
Hung Hom and Kowloon City, Hong Kong | 3.16KM from JC Shop
"Easy to get around""Convenient location"
Select dates to view prices
No.9
3.9/5
1982 reviews
Regal Oriental Hotel
Hung Hom and Kowloon City, Hong Kong | 3.22KM from JC Shop
"Easy to get around""Great value for money"
Select dates to view prices
Latest Reviews for Hong Kong hotels
See all
Find highly-rated hotels with real reviews and ratings to find the perfect stay!
4.6/5
Outstanding
HHOONG CHOOGreat location as Royal Plaza hotel is accessible from shopping center to Mongkok East MRT station.
Great hotel service too as hotel arranged for immediate room change when the bathroom floor was wet with dirty water and dirt due to choked drainage.
Downside of the hotel is the check-out time at 11am is a bit early.
EEdiGThe hotel positions itself as a 4-star establishment, but it falls short of that mark. Here's a breakdown of my experience:
Location: The location is excellent, if you don't mind a steep uphill walk. However, the entire island is built on different levels, which isn't a negative but rather a positive – a daily workout! There's a bus stop right by the hotel, making it easy to reach the metro instead of walking up and down, straining your leg muscles. Next door is a botanical and zoological garden where you can take a stroll. By the way, entry is free. A 10-minute walk down the hill leads to the cable car ”tram” stop for a trip to Victoria Peak.
Check-in: Check-in was fast, but a USD 300 deposit is required, which isn't mentioned on either the trip.com website or the hotel's website. If you need an adapter for your electronic devices, ask for one right away – the receptionist won't offer it.
Room: The room is relatively clean, though I did find some hair in the kitchen and on the bedding. For Hong Kong, the room is spacious, but there's nowhere to store a suitcase. You can set the temperature on the air conditioner, but it doesn't work. It only blows cold air, making the room humid.
Kitchen: The kitchen is minimally equipped, but it's sufficient. However, upon check-in, they warn you that the stove can only be used for reheating food, not cooking, as the fire alarm system is very sensitive and might activate the siren due to hot steam. You must turn on the exhaust fan to full power and the air conditioner to avoid triggering the alarm. Why bother having a kitchen at all?
Bathroom: The same situation as with the kitchen – you need to close the door and turn on the air conditioner at full power while showering to avoid the fire alarm being triggered by steam from the bathroom. The shower hose started leaking on the second day of my stay. It was replaced with a new one, which also leaked. When the technician replaced the hose, did he check if the equipment was working properly? I doubt it.
Breakfast: Breakfast is only served from a menu, which is quite limited. It's delicious, but not diverse. Is this the service you'd expect from a 4-star hotel? The breakfast organization is chaotic – staff running around and clanging dishes. Two slow coffee machines and one toaster keep guests waiting in line. By the way, there are plastic mugs for tea and coffee. The only fruit options are two types of apples – red and green.
Service: The service is polite, but I'd say it's ”on demand.” You need to ask for shampoo, shower gel, and dishwashing liquid to be refilled. The housekeeping, for some reason, doesn't notice the need to replenish hygiene products in the bathroom and kitchen.
Environmentalism: As in all of Hong Kong, they no longer provide water in plastic bottles. That's good, but come up with an alternative so guests don't have to go to the store for water. In my opinion, this environmental concern is simply an opportunity to reduce service costs while maintaining high accommodation prices. Speaking of breakfast again, the jam and butter are provided in small plastic containers, just like on airplanes. Is this really about caring for the environment?
Conclusion: Overall, it's a good choice if you're not bothered by the minor service inconsistencies and if you don't have high expectations for a 4-star hotel. If you're visiting Hong Kong, I'd recommend Two MacDonell Road.
JJohnIts so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so good. Its so
RRlmeSuper pretty hotel, comfortable bed and pillows. Shower was so great with high water pressure! The restaurants in the hotel are expensive tho but feel free to order deliveroo. They provide free shuttle to nearby station or airport which is great! Love this hotel and enjoyed my stay!
MMaricar BasilioHad an awesome stay. Despite being far from the city, they have a shuttle that goes to the mtr stations almost every 15 mins.
Staff are nice especially the lady assisting us during shuttle boarding. Breakfast buffet is worth it.
Has washer at the basement so you can wash your own clothes.
HHerveVery damp room. The wall above the bed was soaked. Seepage? It had soaked the pillows that were against the wall. I had to put them out to dry on the balcony (with 30° outside, it was fortunately quick). Anyway, it's not very good for your health.
Bathroom sink, unusable: wedged between a wall and a pillar, the sink was 20 cm (4 inches) wide, with a mirror at the bottom, 50 cm (20 inches) away. You could barely slide your head in to get closer, but not your hands. Try shaving!
Otherwise, very professional reception staff.
JJocampoLocation: Situated between Wan Chai and Causeway Bay, it's close to public transport, shopping, and dining options.
Staff and Service: Generally praised for being friendly and accommodating, with some guests noting early check-ins and attentive service.
Price: Viewed as affordable for Hong Kong, making it a good choice for budget travelers.
Room Conditions: Guests report inconsistent cleanliness, with issues such as stains, poorly managed housekeeping, and outdated decor in some rooms.
Facilities: Limited amenities (e.g., no toiletries provided in some cases), and issues like slow-draining showers have been noted.
Overall, the hotel offers value for its price and location, but its condition and services can vary. Ideal for those prioritizing cost over luxury.
JJaneth Penilla101percent very clean I like the room very simple but nice ..also the view very nice can see the view of city ❤️ but hope nextime have a personal kit for body hygiene 🪥🪥🪥🪥 but all is very nice 💯
GGuest Userrooms are clean and cozy. There are coolers with water. Good price . If you want to stay away from the city, it's a good choice The restaurant also have the beautiful view. You can take breakfast and enjoying of it
RRichelle SantiagoThe hotel is okay nearby the company meeting that we attended. It was my first trip overseas and I enjoyed it. I was excited and happy that I managed to travel overseas for the first time with my own hard earned money. It was possible with Abit help from our tenant's wife she gave small token of appreciation for my graduation. Did not expect to have this gift from someone I recently just met.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.