Extremely poor.
Just checked in, my child touched the sofa, and several splinters, possibly transparent fiberglass, got stuck in his fingers. There was fine fiberglass on the sofa, probably left by the previous guest and not cleaned properly. I asked the hotel staff if they had antiseptic iodine, but they had nothing, only offered a band-aid. They sent housekeeping to wipe the sofa, but we didn't dare to sit on it afterwards. We just made do for the night. The next day, we quickly changed rooms.
The room facilities were old and outdated. The light switches were the old-fashioned kind, like something from the 90s. The walls were peeling. The exhaust fan buzzed loudly, making a terrible noise.
The soundproofing was very poor; people talking in the hallway outside sounded as if they were in our room. I don't know if it was the next door or upstairs, but there was always a thumping sound in the middle of the night. Couldn't sleep well.
The hotel had many tour groups coming and going every day.
Toothbrushes and toothpaste were not provided and had to be purchased. The buffet selection was pitifully small and meager. Brunch was charged at full adult price for anyone over 3 years old.
The most bizarre thing was that every day, room cleaning only cleaned half the room, just making the bed. The bathroom trash was not emptied. The slippers in the room were scattered everywhere, and new towels, bathrobes, slippers, and toilet paper were not provided. I kindly assumed they might have forgotten due to other tasks after cleaning half, but the next day, it was still only half cleaned, just the bed made, and no new towels or bathrobes were left. I went to the hallway to ask the cleaning staff for towels, but they told me to speak English. So I asked for towels in English.
There were dirty water stains in the elevator, and the cleaning lady simply threw three white towels on the elevator floor and mopped them with her feet.
The hotel location was remote, with nothing around. The nearest convenience store and restaurants required a bus ride to Tsuen Wan. The hotel's shuttle bus only operated until 7 PM, which was very inconvenient.
The other Hong Kong hotel we stayed at in the first stage was superior to this one in every aspect.
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