Tianyi East Ring Hotel (East High-speed Railway Station) Reviews

Response from Property: Thank you very much for your affirmation and praise, we are very happy to create such a wonderful holiday experience for you. Your satisfaction is our biggest motivation. If you have any other needs or suggestions, please feel free to let us know, and we will do our best to provide more excellent service, so that your next stay is equally intimate and unforgettable. Thanks again for the good reviews! Looking forward to your visit again.

Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We are very pleased that your overall experience with our hotel was very good. Regarding the problem you mentioned, we will solve it as soon as possible. Our room was very well equipped and the charging facilities were very convenient and practical. The transportation of our hotel is convenient, it only takes 25 minutes to get there from the airport, and it is also very convenient to take a taxi. We very much welcome you to visit our hotel again and enjoy even better service and facilities.

Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Response from Property: Dear guest, thank you for your review. We are very sorry for the inconvenience and trouble you experienced in your hotel room. We attach great importance to our guests' experience and feedback and will take steps to resolve your issues as soon as possible. Regarding your points issue, we will handle it as soon as possible and ensure your legitimate rights and interests. At the same time, we also hope that you can understand our hotel's rules and procedures to avoid encountering similar problems again. We will take your feedback seriously and strive to improve our service quality so that you can feel the warmth and convenience of our hotel again. If you have other questions or suggestions, please feel free to contact us. Thank you for your valuable opinions and support!

Response from Property: Thank you very much for your review. We really appreciate your visit and review of our hotel. The location of the hotel you mentioned is very good. You can reach the East Station on foot in ten minutes. This is a major advantage of the hotel. The Wanwan Seafood Plaza near our hotel is also what you described. It provides a wealth of seafood delicacies, which is very suitable for seafood lovers like you. In addition, the hotel also provides thoughtful and warm services, and the breakfast is also very rich and varied, allowing you to enjoy delicious food and comfort during your journey. We are very grateful for your feedback and we will continue to work hard to improve our service quality so that you can feel our warm service again.

Response from Property: Dear guest, thank you very much for your review. We value your opinion and have taken immediate steps to improve it. We will redecorate the rooms and replace carpets and configurations to provide better service and environment. At the same time, we are also sorry for the inconvenience caused to you and hope that you will choose our hotel again. Thank you for your understanding and support!

Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!

Response from Property: Thank you very much for the review, our hotel is always committed to providing high-quality transfer services so that guests can travel to their destinations conveniently. We have noticed that our guests are very satisfied with our services and we will continue to work hard to improve the quality of our services and provide our guests with a better experience. If you have any other questions or suggestions, please feel free to contact us. Thank you again for your support!

Response from Property: Dear guests: Hello! The flowing stream is slow, the time is soft, thank you for your support, we will continue the good quality and better service as always, thank you for your support and love, look forward to your visit again, and wish you a happy day!

Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!

Response from Property: Thank you very much for your review, we really appreciate your satisfaction. You mentioned that the hotel has convenient transportation, friendly front desk service, and a variety of breakfast options. These are the goals we have been pursuing. We will continue to work hard to improve service quality and provide guests with a better stay experience. Regarding breakfast, we attach great importance to guest feedback and will continue to improve the quality of breakfast so that guests can enjoy better food and services when they check in. Thank you again for your support and encouragement. We will continue to work hard to provide better services and let our guests leave wonderful memories.

Response from Property: Dear guest, thank you very much for your review. We attach great importance to your evaluation of our hotel and thank you very much for your understanding and knowledge of the people of Hainan. Regarding the issue you mentioned about the need for a deposit for accommodation, we collect deposits in accordance with relevant laws and regulations to ensure the safety and legality of guests' accommodation. At the same time, we will also check the room status and identity information in a timely manner after the guests check in to ensure the privacy and safety of the guests. Regarding the cost of purchasing water, we do have some deficiencies in our services, but we are actively improving and improving our service quality and hope to get your understanding and support. We will strengthen the training and management of waiters, improve service quality and awareness, and provide you with a more comfortable and satisfactory accommodation experience. Thank you again for your review, we look forward to your visit again.

Response from Property: Dear, hello~ Thank you very much for your five-star praise and recognition. It is not only the duty of Xiaoyijia people to provide you with warm and thoughtful service, but also our honor; Xiaoyijia is a collection of guest rooms, catering, entertainment and leisure, A luxury business hotel integrating business office and conference reception, adjacent to Haikou Railway Station, with convenient transportation and complete equipment, looking forward to your visit again! I wish you a happy day~~