Railay Hilltop Reviews

We stayed here for only 2 nights as the place we had already booked was full and we arrived at Railay beach earlier then expected. Be prepared to walk up about 120 steps to reach the the reception and even more to get to the rooms (steps are very steep and old) There is also no lift for luggage ect. The staff were very friendly when we arrived. The view from a room was amazing however the bathroom was very small with lots of cockroaches and basically had to sit on the toilet to shower.

Got the expensive room to rest for a while but had an interesting experience when I booked online in the morning and the staff came to move me to a smaller room because they were double booked. I was confirmed and paid, already in the room. So a little odd but just moved to another hotel. It was a gorgeous room though, great view from the mountain view room once you get up the long stairs to the top of the hill, just make sure you call the hotel to use the luggage train if you have heavy bags.

Check in was a bit tricky and the bathtub a bit strange but the view the hotel has is amazing, we didn't see them currently offering food services but we really enjoyed it, the stable internet was enough to work and it was on the top , you could appreciate the beach and the comfortable bed

Room and view seemed really nice. Steps are pretty steep and it is quite a trek but the staff were friendly and met us from the pier to help with bags. The reason I’m leaving 2 stars is because we were awoken at 1am to loud noises to find a RAT in our room and rat droppings all over near our bags and in the bathroom. The whole row of rooms had rats in and we all had to be moved room at 2am. Our second room was OK but a complete downgrade and was really dingy, the other couple told us there were rat droppings all over their second room on the bed etc so they left to find another hotel in the middle of the night. We left early the next morning and the staff still tried to charge us for the room despite the fact we showed them the rat droppings on our bags. We refused to pay and we didn’t even get so much as an apology. I wouldn’t recommend staying here, it’s cheap but not worth it