Element Guangzhou Baiyun

Fantstic hotel with amazing territory, breakfast and views. There is a lobby with good restaurant and bar on the first floor. . Unfortunately the swimming pool was closed (disaster)

David give a good service

Very grand modern and nice hotel. Buffet place is huge with plenty of seatings and the spread is marvelous, best throughout my guangdong trip. Subway is 10 mins away if you cut through Sheraton and Marriott hotel. No shops around but if you intend to do light cooking, induction stove and microwave and full utensils provided in the room. No bathtub but I love the shower, rain shower pressure is strong and can relax by siting down while showering. Bed is comfy but pillow is a bit soft. Bedroom amenities fully equipped. Need more hanging place. Didn’t go to the swimming pool as it looks like it’s at another building. Very comfy for one night stay. There is a room in the Lobby serving free coffee and tea and you can get some snacks and drinks there. Met a friendly China guy who happened to stay in AMK 😂

Goood

Fantastic hotel and hotel location. Warning: swimming pools don't open until May 1st!!! We were there in the middle of April and it was 32°C outside, but the pool wasn't open...

This hotel is very far from canton fair, the room we booked was totally different than they show online.

The Element is well appointed, a picturesque hotel & convention center complex. The staff are helpfully & friendly. I had many meals at Marriott within the complex and the food is excellent & the chef as well as the kitchen team deserve much praise for their service. I would have liked to see at Element a washer & dryer facility for a long stay hotel brand just like they show on the website, but alas this Element did not offer such facility. For a new hotel many maintenance issues from doors broken, water leaking, mold, broken windows, just to name a few things that need to be addressed immediately. As the staff seem very concerned the management seems to be preoccupied with their own business and not the business of hotel operations and owner property protection. The attitude of management is “I am busy” therefore these small details are not of concern. But in fact it’s a complete reflection on poor management from the top. I hope management can make changes and improve the quality and efficiency of doing repairs maybe even have the proactive approach to maintaining the integrity of the property. I understand the property is new and the construction team is still working on their list of things that need replacing or repaired. They need to have a MOD on call 24/7 and available to come to address issues as they arise. Management needs to be a leader and coach to the staff. The staff are eager and looking to leadership for a good team environment. I hope management is willing to change their mindset and focus on the details because the details matter. Overhall I look forward to staying at the hotel and look forward to seeing the improvements unfold day by day.

Big Hotel!! Nice and clean room!!

Very comfortable hotel and helpful stuff