Lixin Hotel (Guangzhou East Railway Station) Guest Reviews
4.1/5
1859 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(1859)
Positive reviews(1621)
Reviews with photos/video(303)
Easy to get around(206)
Convenient location(203)
Large rooms(86)
Convenient parking(80)
Close to train station(69)
Average sound insulation(62)
Friendly front desk staff(35)
Tasty coffee(10)
Negative reviews(238)
Guest User
Special Queen Room
Stayed in Nov 2024
Solo travellers
2 reviews
3.0/5
Posted on Dec 9, 2024
Wi-fi Internet service is available for only the guest with Chinese mobile phone. I'm from foreign country and I don't have local Chines mobile phone and I could not connect.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of the opinions to solve the problem as much as possible.
Don A
Triple Room
Stayed in Oct 2024
Business travellers
5 reviews
3.7/5
Posted on Nov 19, 2024
Very nice hotel near the Guangzhiu East railway station. There are restauranrs nearby. The beds are firm and nice. The only downside is the washing machines are not equipped with detregent.
Response from Property: Thank you very much for your evaluation of Guangzhou Lixin Hotel. Guangzhou Lixin Hotel is adjacent to Guangzhou East Railway Station, Dongfang Baotai Shopping Plaza, and East Railway Station Subway Station. It is convenient for travel and shopping, and has been recognized by the majority of tourists. At the same time, in order to satisfy the vast number of travelers, the hotel provides a variety of room types such as family rooms, triple rooms, mahjong rooms, etc. It also provides free parking services for VIPs staying in the hotel. We look forward to your visit again and wish you a happy life!
Guest User
Standard Twin Room
Stayed in Nov 2024
Travel with friends
4 reviews
5.0/5
Outstanding
Posted on Jan 2, 2025
Nice room and good location! Near railway and shopping area!
Response from Property: Thank you very much for your recognition of Guangzhou Lixin Hotel. Guangzhou Lixin Hotel is adjacent to Guangzhou East Railway Station, Oriental Baotai Shopping Plaza, and East Station Metro Station. It is convenient for travel and shopping and has been recognized by the majority of tourists. At the same time, in order to meet the needs of the majority of tourists, the hotel provides a variety of room types to choose from, and the hotel also has a duplex mahjong room. I hope you will come again and wish you a happy life!
Guest User
Special Queen Room
Stayed in Aug 2024
Solo travellers
10 reviews
3.5/5
Posted on Oct 5, 2024
The location is good proximity to Guangzhou Railway Station. However the check-in service isn't too great. It took quite a while to handle the ~2-3 guests in front of me (waiting ~15 min to check in). They asked for a 200RMB deposit, but didn't provide a receipt or anything for the deposit - which I was a bit apprehensive of since it's cash. Though they did pay it back no questions asked.
The room is OK, but for the price, I would at least expect it to be properly clean. However as you can see from the photos, the edges of the floor were visible dirty, as were the sealant in the bathroom.
I think for the cleanliness, a more appropriate price would be like 150RMB/night (not the ~300RMB/night I paid).
Response from Property: Dear guest, hello! We are very sorry for the bad stay experience you have. We will report the problems with some of the hotel's equipment and facilities to the responsible department for rectification. Wish you a happy life!
Guest User
Standard Twin Room
Stayed in Jan 2025
Travel with friends
1 reviews
3.7/5
Posted on Feb 6, 2025
Was good for the price we paid! Housekeeping changed our shoes and towels everyday. The view was lacking a bit but the location is convenient and easy to access from the train.
Response from Property: 非常感謝貴賓對廣州禮信酒店的認可,廣州禮信酒店毗鄰廣州火車東站,東方寶泰購物廣場,東站地鐵站,出行方便,購物方便,得到廣大旅客的認可。同時酒店為滿足廣大旅客的更多體驗,酒店提供多種房型選擇,特別酒店還設立了複式麻將房。期望您再次光臨,祝您生活愉快!
Shanntjf
Standard Twin Room
Stayed in May 2024
Family
8 reviews
5.0/5
Outstanding
Posted on Jul 12, 2024
I recently stayed at this hotel in Guangzhou and had a generally pleasant experience. The location is fantastic, particularly for travelers, as it is conveniently situated near both the railway station and the metro station. This made getting around the city very easy.
The room was equipped with a tea set, which was a nice touch and added to the comfort of my stay. However, I found the beds to be quite hard and the pillows rather high, which may not be suitable for everyone.
Despite this, I would consider staying here again on my next visit to Guangzhou due to its prime location and overall convenience.
6/7
Response from Property: Thank you very much for your recognition of Guangzhou Lixin Hotel. Guangzhou Lixin Hotel is adjacent to Guangzhou East Railway Station, Oriental Baotai Shopping Plaza, and East Station Metro Station. It is convenient for travel and shopping and has been recognized by the majority of travelers. At the same time, the hotel has been upgraded and renovated to provide a variety of room types. Looking forward to your visit again and wish you a happy life!
Manic Gamer
Standard Twin Room
Stayed in May 2024
Business travellers
9 reviews
4.0/5
Very Good
Posted on Jun 12, 2024
O would rate higher but the bed has no mattress. Just the box spring. Very hard. Great location and decently clean
Response from Property: Dear guests, hello! Thank you very much for your comments on our hotel. We will give feedback on the questions raised by the guests.Welcome to visit again and wish you a happy life!
Guest User
Deluxe Double Room
Stayed in Oct 2024
Couples
15 reviews
3.2/5
Posted on Nov 16, 2024
Found a big stained by the bed side, toilet was not been cleaned at all and water bottle provided so filthy. We complained and replaced with slightly better room but it still needed renovations throughout the bathroom and carpet also needed replacement as the whole place smells of damp and old carpets stinks.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Standard Queen Room
Stayed in Mar 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Apr 18, 2024
Stayed 3 nights at 3 pax room, and a night at 2 pax room. 2 pax room is cleaner, bed is comfortable to me. Location is good and convenient.
Response from Property: Dear guests, thank you for your comments on our hotel. Lixin Hotel is 20 meters away from Guangzhou East Station and next to the B1 exit of the subway. It has convenient transportation and affordable prices. There are a variety of delicious foods around to satisfy your taste buds. Free parking service is provided for guests staying in the hotel. You are very welcome to choose our hotel again whether you are on a business trip or traveling. We sincerely look forward to your visit again.
Sachin Kapsun
Standard Twin Room
Stayed in Mar 2024
Business travellers
24 reviews
3.7/5
Posted on Apr 21, 2024
Very good hotel , super convenient locations , right beside Guangzhou east Railways station
Response from Property: Dear sir, your satisfaction is the greatest encouragement to us. We have always advocated neighborhood service, and we also strive to provide warm and considerate service to every friend who comes from afar. There will always be unexpected warmth here. We will continue to work hard and look forward to your next return~
沙巴李游自由逛
Triple Room
Stayed in Sep 2024
Travel with friends
6 reviews
3.5/5
Posted on Dec 28, 2024
Its located next to the train station, that's convenient connection to the baiting airport
Response from Property: 非常感謝貴賓對廣州禮信酒店的認可,廣州禮信酒店毗鄰廣州火車東站,東方寶泰購物廣場,東站地鐵站,出行方便,購物方便,得到廣大旅客的認可。同時酒店為滿足廣大旅客的更多體驗,酒店提供多種房型選擇,特別酒店還設立了複式麻將房。期望您再次光臨,祝您生活愉快!
Hoi Chi Jackson
Standard Queen Room
Stayed in Dec 2024
Business travellers
27 reviews
5.0/5
Outstanding
Posted on Jan 22, 2025
The price is not bad. The location is very good and convenient.
Response from Property: 非常感謝貴賓對廣州禮信酒店的認可,廣州禮信酒店毗鄰廣州火車東站,東方寶泰購物廣場,東站地鐵站,出行方便,購物方便,得到廣大旅客的認可。同時酒店為滿足廣大旅客的更多體驗,酒店提供多種房型選擇,特別酒店還設立了複式麻將房。期望您再次光臨,祝您生活愉快!
mark-xia
Special Queen Room
Stayed in Aug 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Sep 17, 2024
very nice to extend my checkout time till 13:00 !! very nice and very close to train east station !! also the price is very good !!
Response from Property: 非常感謝貴賓對廣州禮信酒店的認可,廣州禮信酒店毗鄰廣州火車東站,東方寶泰購物廣場,東站地鐵站,出行方便,購物方便,得到廣大旅客的認可。同時酒店升級改造,提供多種房型選擇。期待您再次光臨,祝您生活愉快!
Jordan1192
Special Queen Room
Stayed in Jul 2024
Business travellers
23 reviews
3.2/5
Posted on Aug 15, 2024
Average hotel , rooms were okay
Bed was too hard and pillows were bad quality
Only good thing was it’s near to Guangzhou East railway station
Overall an average stay
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. You can give us feedback about your dissatisfaction, and we will inform the relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Roslida
Triple Room
Stayed in May 2024
Family
1 reviews
3.5/5
Posted on Jun 26, 2024
Very convenient
Response from Property: Thank you very much for your recognition of Guangzhou Lixin Hotel. Guangzhou Lixin Hotel is adjacent to Guangzhou East Railway Station, Dongfang Baotai Shopping Plaza, and East Railway Station Subway Station. It is convenient for travel and shopping, and has been recognized by the majority of tourists. At the same time, the hotel has been upgraded and renovated, providing a variety of room types to choose from. Some room types provide free refrigerators and free drinks, and new breakfast and coffee shops are added. We look forward to your visit again and wish you a happy life!