SUSHAN Resort

SUSHAN Resort Reviews

SUSHAN Resort

No.1 Xuwu Road, Mishi Village, Paitan Town, Zengcheng District, Guangzhou, Guangdong, ChinaView Hotel Details
SUSHAN Resort
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SUSHAN Resort Guest Reviews

4.7/5
Outstanding
556 reviews
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.7
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Positive reviews(547)
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Well designed(92)
Tasty food(75)
Tasty restaurant(65)
Perfect for kids(55)
(21)
Tasty coffee(18)
Has an infinity pool(10)
Garden view(10)
Negative reviews(9)
Guest User
Superior Queen Room
Stayed in Nov 2024
Family
12 reviews
5.0/5
Outstanding
Posted on Dec 27, 2024
Beautiful zen like accommodation, surrounded by nature. Highly recommend.
6/14
Response from Property: Dear guests, thank you for your praise and appreciation for Sushanfang. Sushanfang hopes that friends who come from afar can more conveniently get familiar with this city and know more about Sushanfang! May our warmth drive away your tiredness on the journey and make your mood calm and gentle. Feel our humanistic feelings in this strong human touch and book fragrance. Thank you for your 5-point praise! I wish you a pleasant journey~
Zi8jinriqubiandu
Standard Queen Room
Stayed in Jan 2025
Family
1 reviews
5.0/5
Outstanding
Posted on Feb 24, 2025
Zengcheng "Shanfang" | Living in the mountains to heal yourself for 24 hours I took my daughter to have a relaxing staycation. SUSHAN Sushan House, hidden in the mountains, is a B&B that I have been eyeing for a long time. Follow the navigation, the road is smooth, the last 2km of mountain road is very exciting, be sure to drive carefully :) The environment is a combination of tradition and modernity, with bamboo forests and flowing water everywhere, and the pool reflecting the mountain scenery, it is so beautiful that it is beyond words. The floor-to-ceiling windows in the room allow me to immerse myself in the breath of nature. My daughter likes to lie by the window and look at the scenery outside. The bathroom is very clean, with a big bathtub🛁, hot water ready at any time, and bath products from the L'Occitane Jasmine series. Taking a bubble bath, all your worries are washed away by the hot water. I highly recommend the restaurant's galangal chicken and stir-fried pork with bamboo shoots! The galangal chicken is very tasty, the chicken is tender and juicy, and the casserole has a strong wok flavor. 💭The activities are richer than expected - Deer Park 🦌 Sika deer are very lively and not afraid of people. The girl loves feeding them. It is a good opportunity to get close to nature and learn about animals. - The small vegetable garden has many types of plants, which is suitable for teaching children to recognize various plants that may not be common in daily life. - We had a big lawn to relax. We brought our own bubble machine. My daughter ran wildly on the lawn. There were also swings for us to play on. Basically, 80% of the electricity was used up here. -There is a small garden in the back hill, which is great for taking photos, and the stream is full of life In the evening, I happened to meet someone who reserved the place for a birthday party and saw a nearly half-hour bright and colorful fireworks display (what a lucky day!)
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6/20
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予我們很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,SUSHAN宿山房祝生活愉快!
Zhangershi🍒
Standard Queen Room
Stayed in Jan 2025
Family
3 reviews
5.0/5
Outstanding
Posted on Feb 25, 2025
This is probably the most content-rich homestay I have visited in the past year~ Hot springs, swimming pools, chess and cards, cinemas, KTV Deer park, vegetable garden, flower garden, stream, bonfire Café, restaurant, private kitchen, fitness, bookstore, tea room, conference room All spaces and scenes are arranged very carefully, one step at a time~ Suitable for family couples and girlfriends to travel, and also suitable for team building~ The room I stayed in was a Japanese loft, with a tea room with a healing window view. It was so comfortable to stay in it to read books and drink tea~ Breakfast, lunch and dinner were all solved in the restaurant of the homestay. The ingredients were fresh and unexpectedly delicious! The breakfast was quite rich, and I also ordered Zhengguo wonton and beef noodles! Delicious! It can be seen that the chef is very good~ I went to the cafe in the evening. The large floor-to-ceiling windows faced the mountain view. I ordered a dirty cup and a latte. The product was online! ! It was really a pleasant surprise~ After dinner, I went to the hot springs. The temperature has dropped recently, and the body warmed up in a hot spring, which relieved the fatigue of the day~ The next day, I visited the garden of the B&B. The children fed the sika deer and ran and jumped on the huge lawn. It was so happy~ The service of the B&B was also very considerate and responsive. Overall, it was a great stay experience. I give it a full score! I will come again next time! (You need to stay for two or three days~one day is really not enough~)
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6/12
Response from Property: 尊敬的貴賓:您好!十分感謝您給予酒店評價,看到您花費寶貴的時間詳細點評和拍美美的照片分享給大家真的好開心,謝謝您對我們的肯定和支持!我們會一直保持高品質高服務的標準,用心的服務好每一位客人,我們也會不斷創新給每一位遠到而來的家人們更好的體驗,祝您旅途愉快 !
Rosy
Standard Queen Room
Stayed in Jan 2025
Couples
1 reviews
5.0/5
Outstanding
Posted on Feb 25, 2025
The spring afternoon spent in this hotel seemed to slow down time. The curtains swayed gently in the wind, and I and my thoughts were free to relax on the floor. Sitting by the window, holding a cup of hot tea, looking at the lush greenery in the distance, my mood really relaxed unconsciously! There is also their own cafe, which is really suitable for daydreaming and relaxing. The reviews of this hotel on Ctrip are really well-deserved. Whether it is the environment or the service, it makes people feel extremely comfortable and relaxed.
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Response from Property: 親愛的賓客:感謝您選擇宿山房並分享您的入住體驗,很高興每一個環節都得到您的認可~宿山房對每一位客人都給予無微不至的細節關懷,床鋪上鋪陳精心定製的床品,洗漱間準備的洗護用品是歐洲進口高端品牌,您的讚賞給予我們很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受!
Guest User
Standard Queen Room
Stayed in Jan 2025
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Feb 14, 2025
My bestie and I took advantage of the good weather to make an appointment to go to the mountains for a short vacation. It took about an hour and a half to drive from home. I felt very comfortable when I got off the car. The big lawn, the mountains in the distance, the perfect light and shadow, the air became clearer. I felt more comfortable after checking in. The housekeeper will send welcome fruits, and you can also enjoy the jungle-like scenery from the room window. Of course, there are more surprises. Everyone seems to be able to find their favorite way to spend time. If you like taking pictures, you can go to the back garden like us to encounter various flowers in spring, or feed the deer. After playing enough, go to the 5th floor, have a cup of coffee and enjoy the sunset. It feels very beautiful. Well, I have to praise the dinner. It's so delicious that I'm starry-eyed. Finally, after a full meal, I roasted a bonfire and soaked in hot soup. All the fatigue disappeared completely. It's really suitable for a vacation~
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6/10
Response from Property: 尊敬的賓客,感謝您如此細緻的圖文好評,能給您如此美好的印象,宿山房榮幸至極!在提供暖心、便捷服務,很開心您對宿山房每一個環節都感到滿意,小事做細,細事做透,極力為客户提供滿意的服務。期待與您再次相聚!祝您生活愉快!
Guest User
Standard Queen Room
Stayed in Jan 2025
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Feb 14, 2025
My friend and I deliberately avoided the weekend and came to experience this B&B. We were amazed at the entrance. The large old trees, the afternoon sun, the slanting shadows of the trees were super beautiful, the natural environment was super good, there were streams, birds singing, and a large outdoor lawn and mountains in the distance. It was simply the paradise in my heart. I also happened to encounter the newly opened garden of the B&B, which was really good for taking pictures! !
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6/9
Response from Property: 尊敬的賓客,感謝您對宿山房的好評與讚賞,SUSHAN宿山房希望遠道而來的朋友能夠更方便的熟悉這座城市更瞭解宿山房!願我們的温暖能驅走您旅途的疲倦,讓您的心情歸於的平靜和温和。在這濃濃人情味和書香氣息感受我們的人文情懷。感謝您的5分好評!祝您旅途愉快~
Guest User
Superior Queen Room
Stayed in Jan 2025
Couples
7 reviews
5.0/5
Outstanding
Posted on Feb 13, 2025
The B&B environment is very comfortable, the air is fresh, and there is a view at every step. The photos are very good. The private dishes of the B&B are unexpectedly in line with my taste! Delicious! The coffee on the fifth floor is also very good! The outdoor lawn is very large, there are deer, and there are two great hot springs! It is a great place to relax! The service staff is very enthusiastic, especially the little Lei housekeeper is very nice and responds very promptly! Thank you! There will be a next time! Haha!
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6/8
Response from Property: 親愛的賓客您好!感謝您選擇下榻宿山房並樂於與我們分享您的入住體驗。希望宿山房能帶您開啟湖山間奢適生活,這是最浪漫的快樂。我們期待與您的下次相見,在這路遙馬急的人間,願您平安喜樂!
Guest User
Standard 2-bed Room
Stayed in Jan 2025
Family
2 reviews
5.0/5
Outstanding
Posted on Feb 11, 2025
The large lawn is perfect for sunbathing, the Cc butler service is considerate, the environment of the cafe is quiet and warm, the homestay design is great, I feel very relaxed and satisfied living here.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again. SUSHAN Sushanfang wishes you a happy life!
Guest User
Duplex Family Room
Stayed in Jan 2025
Family
2 reviews
5.0/5
Outstanding
Posted on Feb 6, 2025
The hot springs in Sushanfang made me completely relaxed. After taking a bath, I felt much more relaxed and slept very well at night. The deer in Shenlu Manor are very docile, and the children like them very much. They took a lot of photos. I especially praise Xiaofei, the housekeeper, for being very attentive. The arrangements from check-in to check-out were very thoughtful. I really enjoyed the one-to-one service of the housekeeper. He was very service-conscious, and made people feel very caring and comfortable. It is especially suitable for parent-child travel and a good place to walk the baby. The baby plays by himself and there is almost no need for adults to follow behind to serve.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again. SUSHAN Sushanfang wishes you a happy life!
Guest User
Duplex Room (2 Beds) (Bathtub)
Stayed in Dec 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Jan 17, 2025
The environment is nice and the air is fresh. There is a large lawn outdoors. It is a homestay with a great sense of design and is very photogenic. The facilities are complete and the service staff are very polite. They will say hello when they see each other. It is a very good experience and I will continue to come here with my friends next time.
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6/12
Response from Property: 親愛的賓客:感謝您選擇宿山房並分享您的入住體驗,很高興每一個環節都得到您的認可~宿山房對每一位客人都給予無微不至的細節關懷,床鋪上鋪陳精心定製的床品,洗漱間準備的洗護用品是歐洲進口高端品牌,您的讚賞給予我們很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受!
MelisaCo
Standard Queen Room
Stayed in Dec 2024
Couples
75 reviews
5.0/5
Outstanding
Posted on Jan 30, 2025
We love Su Shan Fang very much. We came to Su Shan Fang for the sixth time to spend the first day of the Spring Festival. First of all, I would like to thank the housekeeper for upgrading my room type for free. I felt the fireworks and the festive atmosphere. The dinner was also very delicious. The comfortable natural environment and the housekeeper number that responded to every request, but something unexpected and unhappy happened the next morning. Because the heating was dry the night before and my husband drank hot red wine and had stomach discomfort and stomach pain, we got up late the next day. At 10:20 in the restaurant, I asked the restaurant waiter if I could make a simple wonton. Because I also know that the meal is closed at 10 o'clock. (Many homestays and hotels close at 10:30 or even 11:00 on holidays) What surprised me was that the waitress at the time actually said to me in a cold tone: There is nothing to eat, we have finished breakfast and closed! My God, Sushanfang has always given me the feeling of a warm and humane service attitude comparable to the standards of a five-star hotel, so I have recommended it to my relatives and friends many times, and even strongly recommended Sushanfang to the owners and managers of many high-end homestays to let them learn from Sushanfang! Unexpectedly, the experience I had this time was treated like this. Even if she had a second to think about telling me that she could simply make noodles and eggs or even a glass of milk for me, I would not be so angry. During the holidays, the kitchen of the restaurant that received customers was late and there was nothing? ! They also did not consider the feeling of the guests who had no breakfast and were hungry. The service of this kind of employees really made Sushanfang, a well-known brand in the homestay industry, black! The follow-up feedback was good. Fortunately, the director Mr. Zeng was very kind and called me in person to apologize and explain. Unfortunately, I packed my luggage and left at half past ten. The first time I traveled in Sushanfang, I didn’t take pictures or soak in the hot springs on the second day, and left in a hurry with an unhappy mood! In order not to affect the score of the homestay, I still give a good review, because the front desk service number and the ladies and brothers in the front hall are still very warm and polite, because of the attention of the operations director Mr. Zeng. However, I hope that Sushanfang will pay more attention to the situation of the restaurant, and be flexible in dealing with the needs and special circumstances of the guests, with a little humanity and care.
Original TextTranslated by Google
Response from Property: 您好客官,我是宿山房主理人阿牛。收到您如此細緻的反饋以及對個部門的高度認可與表揚,我非常感動,感謝您對我們急需改進的地方所給出的建議,這是我們不斷完善管理服務的動力,再次感謝!我還要向您鄭重致歉,對您的到來宿山體驗的不佳感到愧疚和歉意,我們後續一定做好服務和管理,並且加強您提及的配套和服務管理 1:餐廳服務員的禮節禮貌和對客用語。2:熱紅酒紙杯的問題我們當晚已全部調整為玻璃杯,實在抱歉女士是我們的服務和管理不到位導致您在本次入住發生了不愉快的事件 非常希望您能再給我們機會服務您,迴歸初次來宿山的驚喜和滿意。最後阿牛代表宿山再次給您説聲抱歉,給您添麻煩了!在此啊牛也祝您新年快樂,2025年身體健康,心想事成!
Guest User
Standard Queen Room
Stayed in Dec 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Jan 31, 2025
It was the first time I wasn't at home or at work for the New Year. I wanted to go out and relax but didn't want to be with too many people. I chose to stay in a B&B. After searching for two days, I decided on Sushanju, a B&B with a very design sense. The road to drive there was also very easy to walk on. It was all clean cement roads with not many cars. I checked in on the first day of the New Year, and the store directly upgraded me to a duplex suite, which was super value! The B&B also arranged fireworks and bonfires at night, which was very New Year's atmosphere. The most important thing is that it is a pet-friendly B&B. There is no need to add cleaning fees, and the entire B&B can be kept very clean. The outdoor lawn is very suitable for puppies to have fun. The design of the cafe is very much to my liking. I had a cup of their signature Sushan Americano, which tasted very good. By the way, the restaurant's products are also very good. I ate both meals here. It's a little expensive, but it wins in terms of good environment and convenience. The service of Xiaolei Butler is very considerate and the experience is very good. I will definitely come here for vacation again in the future. This comment is written as a memo to myself, hahaha
Original TextTranslated by Google
6/9
Response from Property: 尊敬的賓客,感謝您如此細緻的圖文好評,能給您如此美好的印象,宿山房榮幸至極!在提供暖心、便捷服務,很開心您對宿山房每一個環節都感到滿意,小事做細,細事做透,極力為客户提供滿意的服務。期待與您再次相聚!祝您生活愉快!
Guest User
Standard 2-bed Room
Stayed in Dec 2024
Family
12 reviews
5.0/5
Outstanding
Posted on Jan 31, 2025
This B&B is a good choice for a New Year trip. There is a large lawn and a sika deer manor outdoors. It has its own Chinese restaurant and coffee shop. The food is good. It is very convenient to not have to eat out. The staff is also very polite. Little Lei Butler's service is considerate. I will come again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予我們很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,SUSHAN宿山房祝生活愉快!
Guest User
Standard Queen Room
Stayed in Dec 2024
Solo travellers
12 reviews
5.0/5
Outstanding
Posted on Jan 28, 2025
The hotel reception is very good from the beginning to the end! Every detail is very attentive, such as helping with luggage, helping with food delivery, etc.! The hotel is stylish, but has a warm feeling! There is a restaurant in the store, the quality is very good, the staff of the whole hotel are very friendly and harmonious, full of atmosphere! The most important point is that it is pet-friendly. My eight dogs have fun on the grassland! Come again next time! Welcome everyone to try!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予我們很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,SUSHAN宿山房祝生活愉快!
Ami-likaixin🌼
Superior Queen Room
Stayed in Dec 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jan 31, 2025
The hotel environment is clean, the room layout is very good, elegant and romantic, the service is thoughtful, it makes people feel very comfortable, and it creates a feeling of home for me. It is so impeccable in both big and small places. The service of housekeeper CC is polite, warm and thoughtful, and welcome fruits and cakes are prepared. Recommended. Highly recommended! !
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您如此細緻的圖文好評,能給您如此美好的印象,宿山房榮幸至極!在提供暖心、便捷服務,很開心您對宿山房每一個環節都感到滿意,小事做細,細事做透,極力為客户提供滿意的服務。期待與您再次相聚!祝您生活愉快!