To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(215)
Positive reviews(199)
Reviews with photos/video(94)
Great location(28)
Large rooms(25)
Convenient location(23)
Offers pick-up/drop-offs(18)
Tasty dinner(11)
Average sound insulation(7)
Secluded lake view(6)
Friendly front desk staff(4)
Negative reviews(16)
Anonymous User
Japanese-Style Room
Stayed in Dec 2024
Travel with friends
7 reviews
5.0/5
Outstanding
Posted on Jan 20, 2025
The size of the room was very big and nice. We could see the mt fuji from our room. The room had very nice view if mount Fuji. There is free onsen, but the yukata is paid service of 400yen.
It was really nice room and we enjoyed futon bed as well.
Freddy
Japanese-Style Room
Stayed in Oct 2024
Family
15 reviews
4.0/5
Very Good
Posted on Nov 29, 2024
Got shuttle pick up and drop off to KAWAGUCHIKO station. Beautiful view in Lake Kawaguchiko. Breakfast and Dinner are exquisite as well. Nice stay
Anonymous User
New Renovated Japanese-Western Style Room Twin Room (with shower)
Stayed in Dec 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Feb 1, 2025
Really loved our stayed!
sheila mae habagat
Japanese-Style Room
Stayed in Jan 2025
Family
1 reviews
3.5/5
Posted on Feb 14, 2025
Nice view! you can see Mt. Fuji from the room that we stayed, Very near from the Lake as well🥰
Yodyiam Wanithanont
Japanese-Style Room
Stayed in Nov 2024
Family
5 reviews
4.7/5
Amazing
Posted on Feb 3, 2025
I recently stayed at the Royal Hotel Kawaguchiko and had a pleasant experience overall. The location is excellent—it’s conveniently close to Lake Kawaguchi and offers easy access to local attractions and transportation. The highlight, however, was the stunning view of Mount Fuji from my room. Waking up to that iconic view was absolutely breathtaking and made my stay unforgettable.
The room itself was quite old but well-maintained. While the decor felt a bit dated, everything was clean, functional, and comfortable. The space was adequate, and the upkeep showed that the hotel takes pride in maintaining its facilities.
I opted for the half-board meal plan, and the food was decent. The dinner and breakfast offerings were varied, with Japanese options. While not gourmet, the meals were satisfying and provided good value for the price.
The public onsen was another highlight of my stay. It was clean, relaxing, and offered a peaceful way to unwind after a day of exploring. The soothing hot springs with a view of the surrounding nature added to the overall experience.
Overall, the Royal Hotel Kawaguchiko is a solid choice for those looking for a comfortable stay with a fantastic view of Mount Fuji, decent meals, and a relaxing onsen experience. While the rooms could use a modern update, the cleanliness and maintenance make up for it. I would definitely consider staying here again!
Anonymous User
Japanese Style Twin Room
Stayed in Apr 2024
Couples
3 reviews
4.5/5
Great
Posted on May 28, 2024
Location: Minutes away from Gem museum if you are taking the red line bus. It's located right beside the kawaguchi lake.
Room: Very very big room enough to lay 5 futon if require. Furniture looks dated but functional and the room is kept very clean and tidy. Needs a physical key to access the room though. Has view of Kawaguchi lake and Mount Fuji by the window. That itself is already worth the money paid for.
Food: Booked the room with Dinner and breakfast included and I would recommend anyone that books the place to do so as well, very sumptuous spread and delicious too.
There is onsen within the hotel too with indoor and outdoor pool. Highly recommended for anyone considering a hotel in kawaguchi.
6/8
JING SHYAN
Run Of House
Stayed in Mar 2024
Family
4 reviews
4.2/5
Very Good
Posted on Apr 17, 2024
Small and cozy hotel which location is super good, just in front of lake kawaguchiko. The hotel breakfast & dinner is a MUST try dishes very delicious.
Ratchaporn
Japanese-Style Room
Stayed in Apr 2024
Travel with friends
18 reviews
4.5/5
Great
Posted on May 26, 2024
Good service and staffs are very nice. Foods is very delicious.
Guest User
Japanese-Style Room
Stayed in Dec 2024
Family
1 reviews
3.0/5
Posted on Jan 18, 2025
The hotel is just old and need to upgrade. Staffs are friendly.
Li
Japanese Style Twin Room
Stayed in Jul 2024
Family
2 reviews
2.0/5
Posted on Aug 22, 2024
Actually, I definitely not recommend you choose this ******** hotel. Firstly, the check in and check out time is 3pm and 10am. What a **** check out time is 10am? Most of hotel check out time is 11am. Secondly, the very ******** is the hotel only supply one towel, if you used it in the hot spring and wanna another towel the other day morning shower, you need to pay extra. This is the ******* point I am very disappointed for this hotel. The hot spring is also ****, very small quite dirty. You need to pay if you need locker. Furthermore, the room also very old and dirty. You can’t accept it. On the other hand, when I am there for check in, the reception is not native Japanese, I think he is from some place in South Asian descent. I am not discrimination, but these kind of people is relative impolite when serving me. He gave me he was impatient. Finally is the food, the taste is horrible I am never tasted in Japan. Dinner was shabushabu, breakfast is shabushabu. What a **** almost same food in different meal? I am not full after eating it. Additional information for your reference, if you what pick up shuttles, you need to wait until 3pm and need to make a phone call first. If you need shuttles when check out, you need to make reservation first. This trip I spent $225 usd for one night. It’s absolutely not worth. Hey guys, be alerted when you choosing this hotel. God bless you.
LawrenceLI001
Japanese-Style Room
Stayed in Oct 2024
Couples
12 reviews
4.0/5
Very Good
Posted on Nov 27, 2024
able to view Mt. Fuji from hotel guest room.
English need to improve.
Evan201
Japanese-Style Room
Stayed in Jul 2024
Couples
8 reviews
4.5/5
Great
Posted on Aug 16, 2024
This is a hotel with a high CP value. The breakfast in the hotel is rich and full of tradition.
jnyjny
Japanese-Style Room
Stayed in Apr 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Jul 5, 2024
excellent
Guest User
Run Of House
Stayed in Feb 2024
Family
2 reviews
3.0/5
Posted on Apr 3, 2024
Food was incredible, onsen experience was quite good. Only problem were the hotel rooms - the mattress was quite hard and the bathroom wasn’t in great condition. However overall experience was pretty good, we didn’t spend too much time in the rooms and really need to emphasize again how great the food was.