When I booked, I double-checked with the hotel to confirm that the room would have a window directly facing Lake Kawaguchiko, as well as another window with a view of Mount Fuji. However, upon entering the room, I found there was only one window, and I had to crane my neck to catch a glimpse of Lake Kawaguchiko. The room next door (X11) clearly had one window directly facing the lake and another with a Mount Fuji view. Why weren't we given that room? We booked in early to mid-May, and we even arrived at the hotel before 4 PM on the day of check-in. On top of that, the bathroom in our room was ridiculously small; even an average-sized woman, let alone a man, would struggle to close the door once inside 😂.
This was also my first time staying at a Japanese onsen hotel where almost 80% of the staff were non-Japanese, which probably explains why most of the guests were Westerners 🤣. And it was also my first time at an onsen hotel where there were absolutely no skincare products in the onsen area. Were they perhaps so afraid of 'foreigners' misusing them that they stopped providing them altogether?? 🥹
Original TextTranslation provided by AI
