Campanile Hotel (Dongguan Songshan Lake Huawei) Guest Reviews
4.7/5
Outstanding
487 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(487)
Positive reviews(480)
Reviews with photos/video(40)
Delicious breakfast(39)
Classy environment(36)
Friendly front desk staff(30)
Perfect for business trips(28)
Quiet & comfortable(22)
Large rooms(13)
Convenient parking(7)
Comfortable bed(4)
Negative reviews(7)
Jamie
Cozy Double Room
Stayed in Aug 2023
Business travellers
4 reviews
1.5/5
Posted on Sep 6, 2023
I had to hire a translator ,If you don't understand Chinese you will be lost! .Room stinks smoke..Noisy Air Con and WiFi not working.
Over all it was a horrible stay, never recommend this hotel .
Response from Property: Dear guest, we are deeply sorry that we failed to bring you a comfortable stay. During your stay, you can call the waiter at any time if there are any problems with the facilities and equipment in the room. We are on call 24 hours a day to solve the problem for you. Regarding the room air conditioning, WiFi and smoke problems, the hotel engineering department has strengthened the maintenance of facilities and equipment, and the housekeeping department has air purified and opened windows for ventilation. Please allow us to express our sincerest apologies to you, and thank you very much for providing us with these valuable suggestions. The hotel provides fast delivery of supplies and meals. Call the front desk and the robot will deliver them to your room in the fastest time. We hope to invite you to experience it again in the near future and provide you with better service.
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Couples
12 reviews
5.0/5
Outstanding
Posted on Jul 1, 2024
还okkkk
Response from Property: Dear guests, Hello! Thank you very much for choosing Campanile Hotel (Dongguan Songshan Lake Huawei Branch) and for your attention and recognition. Your support and encouragement are the driving force for our continuous progress. We hope that our sunny and warm service will bring you the supreme service experience. Hope to see you next time!
Guest User
Cozy Double Room
Stayed in Aug 2024
Solo travellers
6 reviews
3.7/5
Posted on Oct 5, 2024
The room is decent and the service is okay. It's okay to stay temporarily for one night. It's very close to Area B of Huawei's southern factory. There are quite a lot of snacks downstairs.,,,,
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your feedback. Campanile Hotel Songshan Lake Huawei is a mid-range brand of Jinjiang Hotels. The hotel is located opposite Huawei's southern factory, only a few minutes' walk away. It is a 10-minute walk from the large shopping mall Songshan Lake Wanxianghui and Songshan Hubei Station. The hotel also provides free laundry service and a free gym. In addition to snacks downstairs, there are many local food near the hotel. Looking forward to your visit again!
Guest User
Cozy Double Room
Stayed in Nov 2024
Business travellers
2 reviews
4.0/5
Very Good
Posted on Dec 7, 2024
The location is close to Songshan Hubei Station and Wanxianghui. It takes about 15 minutes to walk there. There is a snack bar downstairs. I only stayed for one night, and I didn't have the opportunity to experience more about the service. Overall, I didn't miss anything. I will try it again when I have the opportunity to travel on business in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your stay and feedback. Since you were in a hurry, you only stayed at the hotel for one night. We look forward to seeing you again. The hotel has a gym and a laundry room, and the hotel provides free laundry service (just inform the front desk) , the elevator hall is equipped with disposable toilet mats, makeup remover cotton, etc. I wish you a happy life
Anonymous User
Cozy Double Room
Stayed in Mar 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
I stayed at the Campanile Hotel Dongguan Songshan Lake Huawei Branch, which is a hotel that impressed me.
The morning sun shines through the curtains and gently sprinkles on my face, waking me up slowly from my sleep. Open the window, and the fresh air with the smell of the lake comes to my face, which makes people refreshed.
The hotel room design is simple but elegant, and every detail reveals high-quality care. The bed is soft and comfortable, so I don’t want to get up once I lie on it. The bathroom facilities are also very complete, and the shower gel and shampoo smell fresh and pleasant.
The breakfast is buffet-style, with a wide variety of categories, including Chinese-style steamed buns, fried dough sticks, and Western-style bread and coffee, which can meet the needs of different tastes. While I was enjoying breakfast, I also saw some guests chatting leisurely in the hotel’s cafe, enjoying a rare leisure time.
Around the hotel, I also found some good attractions and restaurants. The beautiful scenery of Songshan Lake makes people linger. On the trail by the lake, people running and walking pass by from time to time, full of the breath of life. The signature dishes of a nearby restaurant are also very delicious, which made me feast on them.
Overall, this stay at Campanile Hotel was a very pleasant experience. Whether it was the hotel's facilities, services, or the surrounding environment, I was very satisfied. If I have the opportunity, I will choose to stay here again.
Original TextTranslated by Google
6/12
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Binfendujiaoshoubankeai
Deluxe Queen Room
Stayed in Apr 2024
Solo travellers
10 reviews
5.0/5
Outstanding
Posted on May 4, 2024
The room is clean and tidy, the breakfast is rich and delicious, the service is also online, the overall feeling is very good, I will choose it again next time I go on a business trip. Highly recommended
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Guest User
Cozy Double Room
Stayed in Mar 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Apr 17, 2024
The environment is good, the room is clean, there is a laundry room and a gym, and the price is high
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Dingjiaxin
Cozy Double Room
Stayed in Jun 2024
Business travellers
19 reviews
2.5/5
Posted on Aug 3, 2024
I often travel on business, so I personally don’t recommend choosing a room with poor privacy!
I booked a double bed room and stayed on the 12th floor. The hotel is a V-shaped building. I stayed in the room on the inside of the V. When I opened the only window on the washbasin, I could be seen by the guests who lived opposite and were about 1 meter away. Clearly, I feel very uncomfortable!
I booked this hotel after reading online reviews, which said it was convenient for laundry. However, the actual situation is that the laundry room only has a washing machine and no dedicated dryer. If you have more time, you can just wait in line to do laundry!
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for your feedback. Campanile Hotel Songshan Lake Huawei Branch belongs to the hotel brand of Jinjiang Hotels Group. Regarding your feedback that the privacy is not very good, the location of the washstand in the comfort room of our hotel is equipped with curtains, and there is a frosted glass door separating the washstand from the bedroom, so you can rest assured about privacy. The branch has many room types for guests to choose from. If you are not satisfied immediately after check-in, please contact the front desk. We promise that our branch will resolve your request within 10 minutes. Regarding the laundry service you mentioned, our branch has always provided free laundry instead of self-service laundry. As long as you inform the front desk or the floor lady, we will wash it for you and send it back to your room. You don't need to do the laundry yourself, just leave the whole process to us. When you return to your room after going out, your clothes have been neatly placed in your room. We apologize for not being satisfied with your stay this time. We also ask you to give us a chance to experience our service next time. Thank you!
Laozhang0
Deluxe Queen Room
Stayed in May 2024
Business travellers
72 reviews
2.7/5
Posted on Jun 27, 2024
First of all, this room is very rubbish. It is a triangular house, very small! ! The TV is next to it. You can only watch TV while sitting on the stool next to you. .
The end of the bed faces a triangular balcony! !
Ask to change rooms! The so-called suite is the same! Very small! ! The TV is outside! The sleeping area inside is also triangular! !
Later, under the guidance of the sanitation aunt, we found a business room with a double bed. Auntie's service attitude and customer orientation are great! !
Another bad thing is! ! Not much parking! ! Parking is very inconvenient! ! Moreover, I woke up early in the morning, saying that the air conditioner needed to be repaired, and asked me to move the car! ! !
Generally speaking, except for the aunt on the floor who is quite satisfied with me, I can give negative reviews to the rest! !
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for your feedback. You booked a deluxe double room with a room size of 35 square meters. If you don’t like the room type arranged for you, the front desk upgraded you to a suite. If you are not satisfied with the room type, you can contact the front desk to change it. Ha; I called you in the morning to move the car. I am very sorry. I have already issued a work order to the security department for rectification. If you cannot find a parking space when you check into the hotel, you can call the front desk. There will be a dedicated person to direct the parking. I apologize again for the inconvenience. I look forward to you. Come again and wish you a happy life.
Laomafenti
Deluxe Queen Room
Stayed in Mar 2024
Business travellers
29 reviews
4.2/5
Very Good
Posted on Apr 26, 2024
The hotel is right next to Huawei's factory. The buildings and facilities are a bit old. It is together with the apartment. It is estimated that many young Huawei employees live here. The hotel is a budget hotel. The conditions are average but the service is still very good. The breakfast is also good. It is very convenient to stay on a business trip
Original TextTranslated by Google
Response from Property: We are very happy to see your comments. We are honored to receive your evaluation for our service. We always serve our guests with enthusiasm and sincerity. The hotel is near Songshan Lake MixC, located in a prosperous business district. Opposite us is Huawei, which is only a 5-minute walk away. Comfortable, quiet, warm and simple accommodation space is the lifestyle that our hotel staff is committed to creating for you. We look forward to your frequent visits and waiting for you to come home.
Guest User
Cozy Double Room
Stayed in Sep 2023
Business travellers
10 reviews
5.0/5
Outstanding
Posted on Oct 18, 2023
Very satisfied, the room is quiet and comfortable, the service is warm and thoughtful!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Campanile Hotel (Dongguan Songshan Lake Huawei Branch) will always stand in this city, waiting for your arrival! See you there! Wish: Always smile^_^
Guest User
Cozy Double Room
Stayed in Feb 2024
Family
8 reviews
4.7/5
Amazing
Posted on Mar 27, 2024
The room was a little small, but the price/performance ratio was high and it was a good stay. In addition, it is convenient to eat and buy things under the hotel location, which is very human. It takes about 15 to 20 minutes to walk to the intercity station or Wanxianghui.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Campanile Hotel (Dongguan Songshan Lake Huawei Branch). It is a great honor to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" and creating a "home away from home" for each customer. Thank you for your recognition of Compaq's services. We look forward to you and your family staying here again!
Halou。。
Cozy Double Room
Stayed in Aug 2023
Business travellers
64 reviews
5.0/5
Outstanding
Posted on Sep 12, 2023
The room is spacious and bright, with complete supporting facilities, the breakfast is rich, and the service staff is very friendly. Very nice hotel
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Campanile Hotel (Dongguan Songshan Lake Huawei Store)! Your words of "excellent service" are like a warm current in winter, which warms our hearts. Thank you for your encouragement. We will definitely do better and strive for your perfect five points next time! Wish you: Be well!
Yunzhiruoxuan
Cozy Double Room
Stayed in Aug 2023
Business travellers
88 reviews
5.0/5
Outstanding
Posted on Sep 16, 2023
Very satisfied, clean and tidy
Service: Five stars
Original TextTranslated by Google
Response from Property: I am so excited to see the simple yet profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring every guest a super value experience. Campanile Hotel (Dongguan Songshan Lake Huawei Branch) is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member attentively and look forward to meeting you next time.
Guest User
Cozy Double Room
Stayed in Nov 2023
Booked for others
13 reviews
5.0/5
Outstanding
Posted on Dec 8, 2023
The hotel is very close to Huawei and is surrounded by industrial areas, but it is quiet and has good sound insulation. There is also coffee on the first floor. The breakfast is rich and good. The service is also good. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.