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Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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Negative reviews(8)
Anonymous User
Courtyard Double Room
Stayed in Jul 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Aug 1, 2024
Very Goods
Guest User
Tranquil Sunshine Honeymoon Double Bed Room
Stayed in Jun 2023
Solo travellers
8 reviews
2.0/5
Posted on Jun 18, 2023
When I entered the door, I found hair on the pillow on the bed. There is no hot water at the sink and there is no soap and hand sanitizer, so I simply wash in the bathroom. The bathroom was very cold at night, it was freezing to death and there was no partition, and the hot water was too slow to take a shower at all. The quilts are all damp, the room is cold, and you sleep with your clothes on. Some people commented that the quilts are tidy. The wood trim at the head of the bed was so dusty it was like a petri dish. The boss is very enthusiastic and handles the problem quickly, but what's the use? Do these things need to be tossed one by one? Then do you want to take a rest, travel or travel? Please at least keep the bedding dry instead of tossing the client. A failed attempt at the Gaofen Inn, it seems that I am still suitable for staying in a hotel.
Original TextTranslated by Google
Guest User
Guestroom - Courtyard-View (Double bed)
Stayed in Feb 2023
Family
5 reviews
3.0/5
Posted on Feb 16, 2023
The proprietress and the service are very enthusiastic, but the facilities and sanitation are really average. The most unbearable thing is that the toilet is next to the aisle, the curtains are venetian blinds, the lights in the aisle are not turned off at night, the toilet door is still a glass door, and the whole room is super bright! ! ! Also, the sound insulation is so bad, can takeaways still enter the hotel? ! Knocking on the next door I thought it was knocking on our door. Children go to bed early, so it's annoying if they haven't calmed down after ten o'clock
Original TextTranslated by Google
Response from Property: Dear, first of all, thank you for choosing our home from thousands of famous hotels in Dali. Dear friends, we will give you a free upgrade to the room type you ordered, and you will check in only if you are satisfied with it. Takeaway delivery to the hotel is a request of many guests. We try our best to improve this. We usually turn off the aisle lights at 10 or 30 in the evening. Thank you for your opinion. This stay did not satisfy you. I can only say sorry to you here. Change as much as possible in the future to do the best. You are welcome to come and stay.
Guest User
Sunshine Honeymoon Double Room
Stayed in May 2023
Couples
2 reviews
1.0/5
Posted on Jun 21, 2023
So-so service, chartered car is also very expensive
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing to stay in my house among these more than 3,000 famous hotels. You are here on May 1st. You said that the price is expensive and you are at the peak of tourism. The chartered car you mentioned is just for your convenience. That's all, every chartered car customer made it clear that it is more expensive than the outside, and the reason for the price is also clearly explained. The master is not allowed to sell things, and he is not allowed to sell Dali's expensive scenic spots. It’s fun, the price of the van outside is cheap, but they only push flowers 💰 scenic places to enter the store to let you spend money, you spent time and didn’t enjoy it well, dear, you should understand the meaning of it! Not much to say, we have made it clear to the guests, if the master’s service is not good, you can contact the front desk or the boss of our famous hotel as soon as possible, you don’t have to pay a penny, we have confiscated it since the opening I have been in a situation where the service is not good and the chartered car is expensive. I can only say sorry, and we will do our best in the future.
Anonymous User
Courtyard Double Room
Stayed in Aug 2022
Family
1 reviews
2.7/5
Posted on Aug 8, 2022
The boss has a very good attitude and is very enthusiastic. He also helped with luggage and offered bottled water when leaving the store.
The location is also good, just a short walk from the south gate of the ancient city, there is a night market across the street, there is a parking space at the entrance, and there is a cute cat in the lobby.
However, there is no breakfast, none of the paid ones, none of the four shower heads works well, the floor drain does not drain well, and the quilt is a bit damp. Compared with the hotel in Lijiang the day before, it is not worth the price.
Original TextTranslated by Google
Guest User
Courtyard Double Room
Stayed in Jul 2022
Family
12 reviews
1.2/5
Posted on Aug 11, 2022
It's very poor, like a guest house, the quilt is very smelly, and I didn't sleep much all night. Not sure where the good reviews are coming from. The eldest sister who watched the cleaning was also perfunctory.
Original TextTranslated by Google
Response from Property: Hello! First of all, thank you very much for choosing our Jinghua Shuiyuan Inn. Our room is exactly the same as the picture on Ctrip. You said above that our room is like a guest house. If you are not satisfied with the room when you arrive at the store, you can cancel the order. , but you did not cancel the order...!