To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.6
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All reviews(68)
Positive reviews(66)
Reviews with photos/video(20)
Awesome stay(16)
Awesome rooms(15)
Great service(15)
Great location(14)
Loved the view(9)
Delicious breakfast(6)
Convenient location(6)
Negative reviews(2)
Guest User
2 Twin Beds with Club Access
Stayed in Jul 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jul 25, 2024
We had an enjoyable stay. Location and service was excellent. Room was spacious and comfortable. Perfect view of the cathedral from the club lounge. Highly recommended.
Guest User
King Room
Stayed in Nov 2024
Family
13 reviews
5.0/5
Outstanding
Posted on Dec 5, 2024
Great hotel for out stay. Rooms were clean and spacious. Breakfast was fantastic
Being on the other side of the river although required a walk but also gave us a nice night view of the city from a distance
Guest User
Club King Room
Stayed in Jul 2024
Couples
1 reviews
4.7/5
Amazing
Posted on Jul 31, 2024
Stayed as a couple at Club King Double room for 5 nights during the Amphi Festival.
Pros:
- Unbeatable location, walking distance to everything while not within the Old Town which is way too touristy. Five-minute walk from the train that takes you straight to the airport.
- Room 99% soundproof, very private and peaceful (stayed at the Club floor, 6/6).
- Amazing bed.
- Full-size working desk in the room.
- Daytime service very professional, helpful, and friendly.
- The Club Floor lounge has it's own very good breakfast buffet (included with the Club rooms at no extra cost - apart from the higher cost of the Club room itself - so you might skip paying extra for the regular breakfast at the restaurant). Also daytime tea with cake and an evening snack are served as well. The snack could become your legitimate dinner if you need it, as there are hot options and appetizers. Amazing view of the cathedral from the Lounge.
- The food was amazing.
Cons:
- The night shift staff is not at the same level as the day shift, so try to resolve your matters during the day.
- Some visible wear and tear in the room (not important to me, but might bother some who expect everything to be 100% at this price point).
Overall:
- Highly recommend, would stay again.
Anonymous User
Stayed in Nov 2023
Family
1 reviews
4.5/5
Great
Posted on Nov 28, 2023
Location and front office were great. Rooms ok, stayed in Hyatts around the world, Cologne was nice but nothing extraordinary.
Sepehr
Stayed in Mar 2023
Solo travellers
39 reviews
4.7/5
Amazing
Posted on Apr 5, 2023
It was a bit old, and the room was cold, but it was a nice hotel. Great location and view. Excellent and fast room service.
Dr. Mohammed
Twin Room with River View
Stayed in Oct 2023
Business travellers
10 reviews
3.7/5
Posted on Oct 27, 2023
The breakfast is expensive 36 euro
Angel011
Regency King Suite
Stayed in Mar 2023
Business travellers
3 reviews
4.5/5
Great
Posted on Mar 30, 2023
I love it , well organized hotel !
Daxiquefei
Twin Room with River View
Stayed in Sep 2024
Couples
107 reviews
1.0/5
Posted on Oct 11, 2024
I booked a room with the best view, but was given a very speechless room. I had to change it with my luggage! The front desk had a bad attitude, the room was old, the bed was very soft, and it was uncomfortable to sleep. Maybe foreigners like it, but Chinese people definitely don't like it! Bad stay experience!
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Shawn039
Club King Room
Stayed in Jul 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Aug 2, 2024
A very good hotel, located next to the Rhine River, looking at the Cologne Cathedral across the river, with good service and quality accommodation. I stayed in the executive room this time and found it to be a great value. I recommend it to travelers going to Cologne.
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띵글
Twin Room with River View
Stayed in Jul 2024
Family
14 reviews
4.5/5
Great
Posted on Jul 13, 2024
Amazing view. Be sure to choose the river view. You can also experience a wonderful view of Cologne Cathedral and the Rhine River from your room.
A luxury hotel worthy of the Hyatt name, friendly staff, I want to stay again next time.
Incredible views. Be sure to choose a river view. Great view of Cologne Cathedral and the Rhine River from the room.
Luxury hotel worthy of the Hyatt name, friendly staff, can't wait to stay again.
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Guest User
2 Twin Beds with Club Access
Stayed in Jun 2024
Couples
9 reviews
5.0/5
Outstanding
Posted on Jun 29, 2024
A very good five-star hotel in Cologne, just opposite the cathedral, you can walk there.
It is recommended to book a room with club privileges, you can enjoy free breakfast, afternoon tea and executive lounge.
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Guest User
Stayed in Jun 2024
Business travellers
7 reviews
5.0/5
Outstanding
Posted on Jun 28, 2024
Very satisfied, the price is like a bargain. It's the first time I've stayed in such a comfortable place after so many years of going to the Cologne Fair. I can really see the chain bridge and the cathedral from the window.
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DMNK
Stayed in Jun 2024
Travel with friends
1 reviews
4.7/5
Amazing
Posted on Jun 18, 2024
Very nice hotel and great view from the bed
Nice staff and extremely accommodating
Definitely recommended
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Fenfadecaomei
Twin Room with River View
Stayed in Oct 2024
Family
11 reviews
5.0/5
Outstanding
Posted on Nov 1, 2024
You can see the bridge and the church from the hotel room window. The location is great, the service is good, and the room is large
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xczhgf
Stayed in Mar 2024
Business travellers
25 reviews
5.0/5
Outstanding
Posted on Apr 1, 2024
The room was clean and tidy. Breakfast was rich and delicious. The scenery is right at the door