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The hotel is located in the safe area of Alice Springs. It is an integrated hotel with a casino and a conference center. A typical Western breakfast, but it is satisfying to have such a good breakfast in a desert environment. The bed in the room is large, quiet, and soundproof.

Booked 4 nights accommodation in a deluxe double room with 2 Double Beds costing $339/night including breakfast. Friendly helpful checkin. The hotel takes a $50/night (so ours was $200) bond and I was told it would be refunded within 5 working days. (It was subsequently refunded earlier than that.) We were allocated room 228. There is a gated carpark on our side of the complex. Access is via room key in the slot. Dtive close because it is hard to access otherwise This is a large 2 storey complex set amongst gardens with a long walk to the rooms. There is a luggage ramp located near elevators which are situated at the end of the buildings. To access buildings you need to use your room key. Addressing the wifi issue at this hotel, I needed to 'sign up' for free wifi as part of the check in process. Got to the room, it didn't work, but did 1/2 way along the hall. Down to reception & got unsecured wifi details to use. The unsecured wifi was consistent. Hilton need to address the wifi issue. Our room was comfortable, if dated, with a nice balcony overlooking the garden & pool area. Plenty of room for luggage. The beds are comfortable. The air con was quiet & worked well. The bar fridge had some long life milk in it & Instant Tea/Coffee is available, but no biscuits nor bottled water. I mention this due to the price we were paying. The ensuite is smallish with the shower over the bath. A rubber mat & grab handles make it more safe than would normally be the case. Toilettries are in pump action bottles. There is a retractible laundry line over the bath, which is useful. The room is fully serviced every day which we appreciated. There are 2 restaurants in the hotel, & we tried both. The Asian one, Hanuman, was very good, with a good wine menu & good choice of food. $102 for 2 main meals, small serve of rice & 2 glasses of wine. I believe it is run independently from Hilton. We also ate 1night at the hotel restaurant, Saltbush. The quality of the food & service was excellent. 2 main meals, of barramundi & salmon & 3 glasses of wine. Gratis rolls & butter for $117. Breakfast is held in the main building. Good selection of food to suit all types. We particularly enjoyed the freshly made omelet, but the pastries were consistently stale. Friendly helpful staff too. All up, this was a comfortable stay for us with pleasant, helpful staff.

It is said that the motel is actually a very comfortable spire room. The bar cooker in the room is fully equipped and it is very convenient to cook by yourself. The room is especially suitable for two children. The entrance corridor is perfect for drinking tea and enjoying the coolness.

The hotel is quite new, the facilities are not bad, the reception desk is very warm and helpful to take the luggage to the room, you must praise one, there is a kitchen to cook, the pots and pans are complete, the sheets are not too clean, but for only one night It will be a bit.

A very pleasant place. The staff was extremely nice, the room was clean and comfortable. The swimming pool was rather refreshing! And the food in the restaurant was delicious. Thank you guys

I love this hotel, as this hotel is located in the city center. Good access to shops and supermarket. Even there are some night markets outside the hotel in some special day. Therefore, I do love the location. For the room, the room is so cozy and good! Although I don't like that there are no window in my room. However, I do love that the room is real big and comfortable. Also, there is receptionist from Hong Kong who has helped me a lot! Good!

I requested an upstairs room facing the car park & pool. I live remote from Alice & am aware of issues locally. I wanted to view my car I. The parking area & up away from the noise. A young female receptionist who referred to me an older adult as love on arrival, proceeded to put me downstairs by the gate where I am aware of street antics. I went back & requested a move & was moved by a polite male. Upstairs facing my car park. It suits me to stay there as it’s locked at night & tradies stay there & sit out chatting late giving a decreased opportunity for visitors trying to get into your unit. I booked well ahead & clearly it was not too busy. I am NZ Indigenous & I felt this female receptionist was quite unprofessional. I suspect decided she could treat me differently to any non indigenous person & put me anywhere. Not liking it. Otherwise it was my choice as restaurants & food are good.

I arrived early in the morning and went to reception to leave my bags and go for a wander and was told I should come back around 12 to get in the room. I got back around 11 and sat by the pool and at 11:30 Anna came over with my key card and told me I could go to my room (she did the same with a few other people too so it was lovely she remembered us all) it was a nice touch that she went out of her to find us and give us keys. The hostel at first appearance looks slightly run down but my goodness I was so surprised by how clean everywhere was. There was always multiple staff/volunteers around the hostel cleaning up and it showed. The kitchen especially was the cleanest most organised kitchen I’ve seen in terms of hostels so that was a massive bonus! ‘Uncle’ is one of the volunteers here and is one of the nicest people I’ve ever met. He took a few of us to Emily gap one day on his break, then another time to the Telegraph station. Another evening he did a talk with us to teach us all about Uluru before we took a tour the next day, so we could appreciate it in the eyes of the aboriginal people. It was such a nice touch to get to speak to someone so knowledgable on a personal level. I would definitely recommend staying here if you are in the area, you won’t regret it. All the staff are super friendly and chatty, and the outdoor cinema is a nice authentic touch every evening.

This is not the Ritz Carlton. But it doesn't claim to be and I would definitely stay here again. It was clean, comfortable, safe, and an easy walk to most everything we wanted to do in town. There's a fridge in the room and a hot pot to make instant coffee. Yes you could hear street noise at night and if people on the street are yelling you can hear it in the room. But that was temporary and only one night for a few minutes. (can't control the population...). We didn't want to drive, and this made it easy to walk to all the bars and restaurants, the grocery store, bus stop, etc. Most of the upscale hotels are much farther away so you'd have to get transportation back and forth or just stay on their property. This worked out great for us and I'd stay there again. Just know it's not the Ritz (and Alice Springs isn't Sydney)...