To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(5414)
Positive reviews(5393)
Reviews with photos/video(3491)
Many amenities(867)
Convenient for shopping(617)
Friendly front desk staff(527)
Delicious breakfast(435)
Great swimming pool(213)
Close to train station(190)
Delicious buffet(79)
Negative reviews(21)
Guest User
Deluxe 2-bed Room
Stayed in Jun 2024
Family
9 reviews
5.0/5
Outstanding
Posted on Jun 27, 2024
Excellent hotel with very great staff. Always willing to help and go a step further to make our stay memorable. Very clean as well. Although the location is a bit far from the city center, but make it up with the mall next door
Response from Property: Dear guest, hello! Looking at your comments, I hope you will have a good memory when you stay at Wyndham Changsha. With best wishes! Heart to heart do not meet, from now on the memory. We look forward to seeing you again!
Vinc.
Deluxe 2-bed Room
Stayed in Dec 2023
Travel with friends
8 reviews
4.7/5
Amazing
Posted on Jan 1, 2024
A stone throw away from Taksin Mall. Good hotel but smokers are allowed on lift corridors which is not ideal for non-smoker. Indoor swimming pool, gym and lockers facilities are top-notch. Breakfast is delicious with many options.
Response from Property: Dear guest, we deeply apologize and regret that we were unable to provide you with a very satisfactory and comfortable stay experience. The hotel attaches great importance to your feedback. Regarding the issue of smoking in the elevator and individual service issues you mentioned, we have promptly reported the situation to the management department, striving to continuously enhance the training of employees' professional service awareness. We also hope that you can further contact us and let us handle more matters for you properly. Once again, we offer our sincerest apologies and sincerely look forward to providing you with better service in the near future!
Guest User
Deluxe Queen Room
Stayed in Dec 2022
Couples
4 reviews
5.0/5
Outstanding
Posted on Dec 19, 2022
First time trying Wyndham hotel and it’s been great! Location is great, closeby eateries
Response from Property: Dear guests, thank you very much for staying at Wyndham Changsha South. It is our honor to leave you a wonderful hotel experience. We look forward to meeting you again and spending an unforgettable time together.
Anonymous User
Deluxe Queen Room
Stayed in Dec 2022
Couples
51 reviews
5.0/5
Outstanding
Posted on Dec 24, 2022
Excellent service and clean. Hotel staffs are friendly. Highly recommend
Response from Property: Dear guests, the spring breeze is not as good as your praise. Thank you for your simple and loving praise, your trust and support. The hotel's comfortable and elegant environment, complete facilities and meticulous services let you enjoy the endless fun of life. We sincerely look forward to your coming again!
HBean
Deluxe Queen Room
Stayed in Jan 2024
Business travellers
19 reviews
5.0/5
Outstanding
Posted on Mar 16, 2024
Hotel is clean and stuff are great
Response from Property: Dear guests, hello! Thank you very much for staying at the Wyndham Changsha South Hotel. It is our honor to leave you with a wonderful hotel experience. We hope to meet you again and spend unforgettable time together!
Guest User
Elegant Double Room
Stayed in Nov 2022
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Nov 13, 2022
It deserve for the five star hotels.
The people were very kind, and the details of facility were satisfied for me.
and the swimming pool was really great. (clean and comfortable)
Yes. it's quite expensive than the scale...
but I would like to recommend this hotel.
Next time, I will book this hotel again.
I got a unforgettable memory from this hotel. so I hope to chance to visit this hotel again.
Only one negative thing is that there is not many people who can speak English in this hotel.
(I think most of Chinese five star hotels are the same situation after Pandemic...)
Response from Property: Distinguished guests, Thank you for your stay at Wyndham Changsha South. We will continue to maintain the high quality of customer service standards and strive to create a comfortable and warm experience for every guest. Thank you again for your comments and look forward to your visit again.
MOHAMAD
Deluxe 2-bed Room
Stayed in Nov 2021
Business travellers
1 reviews
4.7/5
Amazing
Posted on Nov 27, 2021
Nice and relax well
Response from Property: Dear guests,Hello!Your visit and comments are our highest honor.It's a great joy for everyone of us to know that you've spent a good time in our hotel.We will persist our efforts in providing better and better service for you.At last,thank you again for your comments and welcome to our hotel next time!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Nov 15, 2024
The hotel is close to the Xiangfu Road elevated road and there is a shopping mall next to it. The location is convenient, especially before I checked in, I felt the hotel's service. Xiao Zhang Selina contacted in advance to arrange the room and also upgraded it. When I arrived at the hotel, the hotel concierge Xiao Long helped to take the luggage to the room. The hotel's facilities and equipment are very complete. There is also a gym on the 26th floor. The room is clean and tidy. The stay experience is very good. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Seeing your full praise and sincere encouragement, Xiaoya is very happy and touched. Thank you for choosing our Wyndham Hotel Changsha. You are satisfied and happy with your stay. We are also very happy to be a beautiful scenery in your journey. Recommend it to your friends and come together next time. Let us always exist in the light and shadow of your life and accompany you like home. Welcome to come back next time, and wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Nov 16, 2024
I was very satisfied with the hotel. Before I checked in, Selina from the guest relations department contacted me in advance to arrange a non-smoking room. She was very considerate. When I checked in, the concierge guy also gave me a cup of welcome tea. The service was very thoughtful. The luggage was also delivered to the room. The facilities and equipment in the room were also very complete. There were floor-to-ceiling windows in the room. The night market street downstairs was very lively and prosperous. There was a gym and swimming pool on the 26th floor of the hotel, which was very suitable for us who love sports. The stay experience was very good and I will stay here next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Wyndham Hotel Changsha and for your affirmation of the hotel. Your satisfaction and recognition will make our team more perfect, and we will continue to maintain high-quality service with your encouragement. Wyndham Hotel Changsha is a light luxury hotel with a stylish and simple design, complete facilities and convenient transportation. I hope it will become your first choice hotel in Changsha in the future. Thank you again for choosing to stay at Wyndham Hotel Changsha. All the hotel staff are eagerly looking forward to your visit again!
Xiaojiajintianjianfei
Deluxe Queen Room
Stayed in Nov 2024
Solo travellers
4 reviews
5.0/5
Outstanding
Posted on Nov 17, 2024
I chose to stay at the Wyndham Hotel when I was traveling. The location is easy to find and close to the city. There is a shopping district next to it where you can eat, drink, play and shop. As soon as I entered the lobby, I smelled the fragrance. Then the front desk Jessica who checked me in was very thoughtful. She was very enthusiastic and fluent in checking me in. It was very good! The room was also very good, clean and tidy. I will choose to stay in this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Wyndham Hotel Changsha and for your affirmation of the hotel. Your satisfaction and recognition will make our team more perfect, and we will continue to maintain high-quality service with your encouragement. Wyndham Hotel Changsha is a light luxury hotel with a stylish and simple design, complete facilities and convenient transportation. I hope it will become your first choice hotel in Changsha in the future. Thank you again for choosing to stay at Wyndham Hotel Changsha. All the hotel staff are eagerly looking forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Nov 11, 2024
First of all, the transportation location is convenient, not far from the high-speed rail station and the airport. The hotel environment is great, very design-conscious, the hotel is new, the facilities are complete and intelligent, the appliances and furniture in the room are all intelligent, the housekeeper Xiao Su helped me upgrade the room, the space is much larger, the bedding is very comfortable and I slept soundly! There is also an infinity pool and gym on the 26th floor, the scenery is first-class, and the business hours are very long from 6 am to 10 pm, which is very convenient!
Original TextTranslated by Google
6/9
Response from Property: Dear guests, hello! Thank you very much for your support of Wyndham Hotel Changsha. We always believe that a good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services. Your full screen of likes is the guiding light on our way forward. We welcome you to choose our hotel again whether for business trip or travel. We look forward to seeing you again!
cici
Elegant Double Room
Stayed in Nov 2024
Travel with friends
11 reviews
5.0/5
Outstanding
Posted on Nov 13, 2024
The room is nice, clean and tidy ~ The bathroom is big ~. Every staff member is very friendly and kind. Especially the housekeeper Xiao Su, who is very enthusiastic. Not only did he introduce me to various delicious places, but he also responded to my needs from time to time ~ Thank you very much. I should choose this place again next time I come, after all, it is very convenient to take a taxi anywhere. A very cost-effective hotel 🏨
Original TextTranslated by Google
Response from Property: Dear guests! Hello, no matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your journey easy, pleasant and smooth!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Nov 10, 2024
Choosing a good hotel for traveling in Changsha is the icing on the cake! The housekeeper Xiao Su upgraded me to a business king-size room. The room is super large, with a cloakroom and a large bathroom, which has a large bathtub and double sinks, and is equipped with free bath salts and disposable bathtub covers for scrubbing towels. It is very considerate. The room facilities and equipment are also intelligent, with a large floor-to-ceiling window and a good view. It is very comfortable to live in!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Seeing your full praise and sincere encouragement, Xiaoya is very happy and touched. Thank you for choosing our Wyndham Hotel Changsha. You are satisfied and happy with your stay. We are also very happy to be a beautiful scenery in your journey. Recommend it to your friends and come together next time. Let us always exist in the light and shadow of your life and accompany you like home. Welcome to come back next time, and wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Nov 7, 2024
The hotel environment is good. The lighting and the pool at night feel very high-end. You can smell the fragrance when you enter the lobby. There are a wide variety of artworks and you can take pictures everywhere. Mr. James added WeChat in advance before arriving at the hotel and sent warm reminders and the location of the hotel. The service is really worthy of recognition. The hardware and software facilities in the room are first-class. The swimming pool on the top floor is also good. Guests can swim for free. This will be the reason for me to stay again next time☺️
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Wyndham Changsha and taking the time to leave a message to share! Thank you for giving us a five-point praise and high recognition! In fact, we are really lucky to have a guest like you. We will also cherish this fate and let all guests feel the enthusiasm of Wyndham Changsha! All the friends in the hotel look forward to serving you again, and wish you a happy day! All the best!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Other
4 reviews
5.0/5
Outstanding
Posted on Nov 4, 2024
The hotel is good, the transportation is convenient, you can get to the hotel very quickly after getting off the high-speed rail, and the hotel is next to Desqin Plaza, which is very convenient for shopping and eating. The room is very comfortable, and the bedding is very comfortable. The guest relations manager Xiao Zhang is very enthusiastic and helped us arrange the room in advance. The overall stay experience is very good. Next time I come to Changsha, I will choose to stay here
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your thoughtful review. We have been committed to providing every guest with a home-like service, so that you can relax and enjoy your stay. I am glad that you are satisfied with our breakfast, location and facilities. Your recognition of us is the greatest encouragement for our continuous progress. At the same time, thank you for your company along the way. I look forward to your next visit!