Onomo Hotel Cape Town – Inn on the Square Reviews

Sadly I was disappointed by the overall experience. Clearly this hotel is well located in the old town which is very convenient. But the surroundings are not always feeling safe, a lot of beggars in the streets around that ask you/follow you for food or money, a lot of market sellers that try to accosted you too. Huge craft market assemble every day, so it’s pretty noisy, the bar long street behind is also not helping. The hotel bar and restaurant were nicely renovated, breakfast wes really good! Pool/terrasse were closed under renovation, the sauna was not working. We had to fight to get water for the room every night, also had to go down middle of the night to the lobby to get more.. hotel was busy and run out of water glass bottle apparently. Room was very outdated and small, the AC was very noisy, need some renovation in general. Staff was friendly.

Great location and wonderful staff members who are on hand to help with anything. The location is a huge plus being so close to everything in Cape Town. They also provide a hotel taxi service if you don't have access to ubers for whatever reason. Loved the rooms and the pool at the top was also nice. I Would definitely recommend this place to other members of staff.

Breakfast was very good. The room was comfortable and there is a pool with amazing views on the rooftop.

The hotel is located right next to where you take the "Hop on Hop off bus" which is very good. It is between "Green Market Square" and "Long Street". In this square, craft stalls are set up early in the morning. I have read complaints about the noise in the morning when setting up the stalls (since they have to set up early and take down after 5 pm) but in reality it is not annoying. I had a bad experience since at 7 pm I was robbed on the street between the hotel and the church that overlooks the Plaza. They stole my mobile phone. There are many people asking you to buy them food or give them food, be very careful. The hotel staff is very friendly and helpful. The rooms are basic. The bed is comfortable, the bathroom is somewhat narrow, not very comfortable. On the day of my check-out there was no one at the hotel reception serving me. It was 5:50 am. There was a group arriving to check-in, but there was no staff at the reception to assist them. The pool is small, it is on the roof, but the area is really very small. The gym has the basics. Breakfast is correct, fruit, eggs, cold cuts, cheeses, breads and cereals. You can sit on the terrace or inside. They also had gluten-free bread upon request.

The positive point is the location and the breakfast.

I had a good stay

Check-in, temp bag storage, breakfast, convenience to hop-on/off was great and staff was SUPER helpful with everything! Definitely a wise decision.

Great place walking to 81 long city sightseeing busses. Right by the craft market great area

Facility looks old and not super cozy but comfortable enough.Very nice hospitality. Very nice breakfast. Reasonable price.

The staff are absolutely amazing especially maymona, so helpful and lovely. The hotel is nice, good breakfast, room is clean However, the wifi didnt work in our room the whole stay and other guests complained from the same thing

Excellent place to be able to stay right in the City. Right in the market Square with lots of places within easy walking by day and night. Good complimentary breakfast and the valet parking worked well.

Wonderful experience at Onomo on the Green. Had great dinner in house with local fish and game. Multicultural, very convenient area.

We had to move 3 times due broken AC units. Had to waste alot of time in the lobby and the maintence manager (Neal) lied to us!

Unfortunately there was a mixup with our booking and it was never sent through. This wasn’t the hotels fault but staff were dismissive and rude at times. Rooms were adequate but bathroom pokey and not that clean. Breakfast was hectic and unenjoyable. Overall I wouldn’t recommend.