Best Western Haeundae Hotel Reviews

I feel scammed. Pros: - Location. It is on the busiest street and located in Haeundae so reasonable accessible to most attractions in Busan. - Space. very spacious. - Good A/C Cons: - View. I paid extra for "partial ocean view" room and there was a huge difference between pictures and reality. Turns out there is only one room that looks like the picture and the other rooms have window-wall on one side that connects to balcony. The window wall had big and bulky window panes that made it impossible to appreciate the view. What is even crazier is, the balcony had a huge STONE WALL so we didn't even have ant view, HALF OF WHAT WE SAW WAS JUST WALL. We could only see the ocean in a very specific angle in a tiny, tiny spot on the bed. Not worth it and I regret booking the room. - Noise. the buskers sing until late on weekends. Because we were located right above rhe busking spot, we couls hear every word of lyrics with windows closed and could not really hold conversations without raising our voice. We couldn't hear ourselves think. - Lack of attention to details. inconvenient. shower is not built properly and water doesn't leak; it streams outside the shower. no bidet. hair dryer is weak and smells old - Understaffed as hell. we checked out at 10:45am, 15 minutes before checkout time and usually the busiest of time at receptions. One staff is dealing with phone calls, arranging taxi rides, overseeing/managing the luggage storage. We really did not feel safe storing our luggage in the lobby with the staff being so distracted and physically unable to see what happens to the luggage, even though it is right in front of reception the queue was blocking the view. At least the partial ocean view option is not worth the money at all. I feel scammed and strongly recommend other options of similar price range or ocean view hotels near Gwangan-li, since Haeundae is a very touristy region. You'll get burned out after two nights of staying in the neighborhood.

Excellent location, walking distance to subway, Sea Life, X the Sky, Mipo Blueline Park station, Haeundae beach. All CVS stores, restaurants, shops etc. are all just around the corner. The streetfood street is just opposite the hotel.

Hotel was nice quiet and quick check in speed also nice staff

Excellent location!!! Dongmun market just opposite the hotel. Surrounded by so many restaurants. Close walk to Haeundae Station. Originally booked for the standard double room but the bed was too small for my liking to share with another person, so paid extra to upgrade to Standard family room. It made a huge difference!

Good location, fast checkin/checkout and modern hotel but need to improvement about cleaning service who clean room everyday

cozy, comfortable, beautiful view from the window, there is a balcony, very good!

It is a walking distance away from the metro but close to the beach. Room is a bit small as we can’t leave both luggages open. I have to rearrange the furniture in order to put it down.

Fantastic location . But since i did not make my room for a couple of days , I went to ask for 2 bottles of water at the concierge . The male staff wanted to charge me 1000 won for each bottle. Not sure if he was following the hotel’s policy or he is trying to scam me . Because the day after , another staff gave without any charges .

I will come back again

Good to have 2 access cards.

Hey , the hotel is at a good location , the room is clean but small , good hospitality and kind people,

best location and service

Compared to the old and expensive hotels in Seoul, this hotel is a real treasure. Not only is the service good, but the downstairs is also convenient and convenient.

Good, a hotel worth experiencing? I will come again next time. 20 meters away from the beach.