Mercure Brighton Seafront Hotel

Mercure Brighton Seafront Hotel Reviews

Mercure Brighton Seafront Hotel

149 Kings Rd, Brighton, United KingdomView Hotel Details
Mercure Brighton Seafront Hotel
Mercure Brighton Seafront HotelMercure Brighton Seafront HotelMercure Brighton Seafront Hotel
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Mercure Brighton Seafront Hotel Guest Reviews

3.9/5
Good
110 review
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All Reviews(110)
Positive reviews(100)
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Negative reviews(10)
Guest User
Classic Single Room
Stayed in Jun 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Was a wonderful stay. Marta took care of me during my stay and offered exceptional customer service and best experience. Would stay here again any day. Wait staff at the bar were lovely too, very welcoming.
Daniel Fung UK
Privilege Double Room
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 13, 2024
Helpful service with a sincere attitude! Amazing 5-star hotel!
Guest User
Privilege Double Room with Sea View
Stayed in Dec 2023
Couples
4 review
4.2/5
Very Good
Posted on Jan 2, 2024
Everything was very beautiful, very cozy attention to detailing very tasteful decor. The receptionist was an absolute sweetheart with us. Location is good. Breakfast was ok. Comes with slippers and a bathrobe , although one of our bathrobes were dirty inside with toothpaste. The facilities need here and there an update, it was very windy outside and the windows let through a lot of cold. There’s some tiles on the bathroom floor fallen and for the price it was one would expect it being properly cleaned specially the toilet around mirrors and windows
Anonymous User
Classic Single Room
Stayed in Dec 2022
Solo travellers
4 review
4.0/5
Very Good
Posted on Dec 22, 2022
Nice bedroom with friendly customer service. Worth for the price.
Miaka Q
Classic Twin Room
Stayed in Sep 2022
Family
15 review
4.7/5
Amazing
Posted on Sep 20, 2022
Location is absolutely great, the sea is direct in front of the hotel. Everything is at walking distance. The staff is very kind and friendly. When we check in, there is a small promotion where we can get free wine, beer or sodas. Cleanliness is great, the room is spotless although there is a little funky smell but not a big issue. As for the amenities, their shampoo and body wash are in bottles fixed to the wall. But their shampoo and body wash are of quality with meroli and bergamot smell which i just fall in love with. They did provide hand wash and lotion in bottles and fixed to the wall as well. No bar soap, no toothpaste, no toothbrush, no shower cap. Their does provide iron, hair dryer and tea/coffee as well as two bottles of water.
Guest User
Classic Single Room
Stayed in Dec 2022
Solo travellers
30 review
5.0/5
Outstanding
Posted on Jan 8, 2023
Very nice hotel in a great location. Beautiful reception area with helpful staff. Fresh new facilities in the room. Great quality bedding. Bathroom new and good condition. Good quality tea and coffee. Only slight downside was that my single room was a little bit on the small side, staff did their best to help and showed me an alternative room but that was pretty much the same size. In the end I accepted the slightly small room as the price I paid reflected the room size. I settled in well after accepting this and it was a comfortable two night stay. The hotel feels warm and welcoming, I can recommend it.
Khemtis
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Nice hotel!
Anonymous User
Classic Single Room
Stayed in Nov 2022
Solo travellers
1 review
4.2/5
Very Good
Posted on Nov 17, 2022
Very cozy hotel with lots of charm, great service and amenities.
jian
Privilege Double Room with Sea View
Stayed in Sep 2023
Couples
6 review
5.0/5
Outstanding
Posted on Oct 3, 2023
Nice, very big, I like this place very much. I will come here next time. Nice, very big, I like this place very much. I will come here next time. Nice, very big, I like this place very much. I will come here next time.
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Guest User
Classic Twin Room
Stayed in Aug 2023
Family
7 review
4.0/5
Very Good
Posted on Aug 10, 2023
The hotel is right by the sea, so it's more convenient to see the sea. The hotel itself is also very distinctive, the first floor is very artistic. However, there is no elevator in the new building, probably because no one lives in a sea-view room, so they have to carry their luggage by themselves. Sanitary conditions are average, and the water in the shower is very small.
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Bettina
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 27, 2024
Excellent stay at the hotel. Staff were very friendly, efficient and happy to go the extra mile - Barry especially! Breakfast was beautiful, however I wish there was a menu, rather than just “what do you want and we’ll see if we can provide it” situation. Room was clean and fresh, very bright. Aileen our room service staff member did a wonderful job. A few areas of the hotel needed updating, but it’s an old Victorian building so we understand the challenge to alter things. There was a breeze from the balcony doors (112) though luckily we welcome a cool room! The windows in the bathroom were unable to be opened after a shower due to what I believe is original windows. The bed was firm, which doesn’t really fit our preference so we both had sore backs briefly in the morning! But some people love this, and you can’t cater to everyone!! Overall, we had a wonderful experience, would highly recommend it to family, friends or colleagues. It felt comfortable and safe also.
David
Stayed in Mar 2024
Couples
4.0/5
Very Good
Posted on Mar 26, 2024
Staff were excellent and as had been said before Barry was extremely helpful, both at the hotel and during a call before the visit.
peter
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 17, 2024
Nice reception and bar decor .Rooms adequate for an over night stay . Car park expensive and very tight to park the car .
Lynne
Stayed in Mar 2024
Couples
3.0/5
Posted on Mar 14, 2024
We stayed in a sea view room which was a nice size with lovely views but the windows were not soundproof or insulated so they were noisy and cold to sit by and kept me awake. Service was lacking at breakfast on the Tuesday morning and had to ask other guests where they got there cooked breakfast from as it wasn’t out for selection, so my husband asked someone cleaning tables and he asked us what we wanted! No choice given! Wednesday completely awful with a coach load of people in the very small breakfast room, we couldn’t move but were shown to seats buy a nice man and told it was self service, easier said than done with all the people I can tell you!! Unfortunately Tuesday when we got up the weather was horrible so we stayed in our room after breakfast and at 12 we went down to the bar to get lunch to find it shut till 4:30 so we had to brave the wind and rain to find some food! We then came back after a lot of walking to relax with a drink before dinner only to find the bar was now closed till 6pm all very frustrating! The hotel looks good but needs updating and better service. Three star rating at best! Car park too expensive too!
Emma
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 11, 2024
I reserved a room at the Mercure for my partner's birthday, and our experience from the moment we arrived was exceptional. The convenience of parking right next to the hotel was a plus. Upon arrival, we were warmly greeted by the hotel manager, Marta, who was incredibly kind and attentive. She presented my partner with a birthday card, chocolates, and a complimentary drink at the bar. The hotel itself was stunning, with impeccable cleanliness and thoughtful design touches. Our superior room exceeded expectations, boasting spaciousness and cleanliness. The bathroom, complete with a large shower and bath, was a highlight. Our balcony offered a lovely sea view and comfortable seating. Great room amenities, including air conditioning and a posh coffee machine. The reception desk staff were always available, although we found everything we needed already in place. The breakfast was outstanding, with a wide variety of options and a picturesque sea view. The full English breakfast was one of the best ive had, the product was great quality and so fresh. The attentive staff again during breakfast meant we never went without. Overall, we couldn't find a fault with this hotel. It has now become our preferred choice for our visits to Brighton, thanks to the exceptional service provided by the lovely manager Marta, absolute first class service Thank you, Mercure, for making our stay so special. Emma and Juliet