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Edgbaston House
4.2/548 Reviews

Edgbaston House

Birmingham|0.52km from Broadway Plaza
I came with some friends, this was a special occasion, a celebration and final get together for one of the group who is expecting a baby. We were all really looking forward to it, but I was really disappointed with the quality of the food and, at £30, thought it was incredibly bad value. I would have felt this way even if it hadn't been an important event for the group, but this really added to the disappointment.  I was particularly looking forward to the savouries, but there were two tiny sandwiches and a tiny pastry with some chickpeas on it. One of the sandwiches was cheese, which honestly had a piece of cheese in it that was about 1cm squared and the size of a biscotti and the other, smoked salmon, had barely anything else in it. Also, the bread was not fresh. In terms of the sweets, the biggest cake, the lemon drizzle, was genuinely stale and the use of what can only be perceived as pre-packaged puddings in clear plastic containers seemed cheap and chinsy (not to mention wasteful).  Sadly, the warm, tasty scones are all I can reflect positively on with regards to the food.  Having looked at the Time Out website and seeing The Edgbaston was number one, the picture and description differed a lot from what we experienced.  I love eating out and feel that both the quality and value here was really below par; especially when I consider what I could get elsewhere for £30. I have had afternoon teas in many other places and this has been the worst, and the most expensive. Two of the party had the veggie option and they had a slightly bigger sandwich, which seems an unnecessary inconsistency. Finally, the service was also a bit slow and we often had to go and look for staff. I appreciate there are some circumstances in the current climate which means these things are perhaps outside of their control, but the quality of the food was inexcusable in relation to the high cost. I have emailed the Edgbaston regarding this (basically this review) and have not received a response, even after chasing it.

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Reviews for Birmingham Hotels

Searching for hotels near Broadway Plaza? Compare room rates and reviews to find your ideal stay.
Hampton by Hilton Birmingham Broad Street
4.2/5142 Reviews
I highly recommend Hampton Hotel for your stay. It offers good accommodations, exceptional service, and a prime location in the heart of the city. The rooms are stylishly designed, the staff is friendly and attentive, and the amenities are nice.
Delta Hotels Birmingham
4/575 Reviews
Location of the hotel was excellent. Parking is £13 for the night on site. Room was clean. The aircon did not work and it’s was so got my partner almost fainted. I called up the manager who came along with the housekeeping. The housekeeping tried to say oh it’s motion sensored and you got to wait 30 minutes or so to come on. I’m standing there looking at her like say what again?! I explained to her nobody has time to wait around for the air con to come on for that long like tia 1994! Even the manager stood there who agreed it was hot. All our food had gone cold. And eventually 30 mins later they moved us to the room next door and from the word go it was so much cooler and the air con was working.. wait for it.. without anybody being there for the “motion a/c” to work. They didn’t do anything about the food that went cold, the inconvenience. Manager did offer to get us drinks but we don’t drink so pointless. He offered to reimburse £13 for parking again not worth it. Overall it was a poor experience but slightly made up for it when we moved room. This is not really the marriot experience and we made the mistake not to use the usual aloft hotel east side who are always 5/5!
Leonardo Royal Hotel Birmingham
4.4/5124 Reviews
I stopped here one night with friends for my birthday. The hotel is easy to get to, and the location is excellent as it’s located on Broad Street, near Brindley Place which hosts a wide range of bars and pubs. So if you’re visiting Birmingham to have a drunken, night out or a special occasion then this hotel is perfect. There’s also parking on site behind the hotel which is very handy, unfortunately the car park isn’t discounted for guests stopping in the hotel. After waiting in a small queue, we attempted to check in at 14:30 (half hour earlier than check in ‘opens’) we were told the room wasn’t ready. Which wasn’t an issue as they had luggage storage available. We can back to check in at 16:00 and the queue was horrendous. I’ve never seen a queue as big as this to check in for a hotel before. We waited for 20 minutes until we checked in. The room was spacious, clean and well equipped. Although there were coffee cups left behind the curtains upon entry. The bathroom was very modern and had a walk in shower. The beds were unbelievably comfy and had plug sockets by the side of the bed which is a massive plus as not every hotel has this. Luckily, it was a quicker process checking out as you can just pop your keys in the ‘express checkout box’. Overall, a comfortable night stay in the heart of Birmingham, unfortunately the check in was horrific.
Edgbaston House
4.2/548 Reviews
I came with some friends, this was a special occasion, a celebration and final get together for one of the group who is expecting a baby. We were all really looking forward to it, but I was really disappointed with the quality of the food and, at £30, thought it was incredibly bad value. I would have felt this way even if it hadn't been an important event for the group, but this really added to the disappointment.  I was particularly looking forward to the savouries, but there were two tiny sandwiches and a tiny pastry with some chickpeas on it. One of the sandwiches was cheese, which honestly had a piece of cheese in it that was about 1cm squared and the size of a biscotti and the other, smoked salmon, had barely anything else in it. Also, the bread was not fresh. In terms of the sweets, the biggest cake, the lemon drizzle, was genuinely stale and the use of what can only be perceived as pre-packaged puddings in clear plastic containers seemed cheap and chinsy (not to mention wasteful).  Sadly, the warm, tasty scones are all I can reflect positively on with regards to the food.  Having looked at the Time Out website and seeing The Edgbaston was number one, the picture and description differed a lot from what we experienced.  I love eating out and feel that both the quality and value here was really below par; especially when I consider what I could get elsewhere for £30. I have had afternoon teas in many other places and this has been the worst, and the most expensive. Two of the party had the veggie option and they had a slightly bigger sandwich, which seems an unnecessary inconsistency. Finally, the service was also a bit slow and we often had to go and look for staff. I appreciate there are some circumstances in the current climate which means these things are perhaps outside of their control, but the quality of the food was inexcusable in relation to the high cost. I have emailed the Edgbaston regarding this (basically this review) and have not received a response, even after chasing it.
Hilton Garden Inn Birmingham Brindleyplace
4.3/5120 Reviews
Been twice in a matter of months. Located a short 3 minute walk to the terminal best location! We stay in the short run carpark as always cheaper on holiday extras for us, the bus stop is literally outside terminal and a short 15 min trans. However a number of car parks are so close. Car Park 1 is the closest and I think 4 and 5 across the road. Bar and food is expensive although a good quality, very trust worthy and friendly staff and as with all Hiltons a good standard of linens and a great night sleep
Novotel Birmingham Centre
4.4/5119 Reviews
I went to afternoon tea for a 70th birthday today. The experience was amazing from start to finish. They treated all of us like royalty especially the birthday lady. Having our own room. Which had been decorated. Walking into the room on our very own red carpet. The hosts Julell, Jose and Niu were lovely. Making the afternoon a very memorable time. They could not do enough for us all. Topping up our tea and making sure everything was okay. The food was exceptional too, I will definately be recommending to my friends. Thank you for a lovely afternoon. See you again soon xxx

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