Betren Hotels & Accommodations

No es la primera vez que nos alojamos en el hotel. Pero probablemente sea la última. Contraté habitacion familiar 4pax con media pensión, con lo que la cena al llegar estaba incluida. Viajamos para esquiar 3 días, desde Madrid, casi 600km del tirón, 7 horas de viaje, dos niños pequeños. Pasadas las 19h llamo al hotel para avisar que nuestra llegada será aproximadamente a las 22:30h. Me informan que el comedor cerrará a las 22:00h. Les pido, sobre todo por los niños, que nos aparten algo de comida de la cena a la que no llegaríamos, aunque sea unos bocadillos para comer en la habitación, y la respuesta es NO. No pueden hacer nada.... No les pedí que nos atendiesen en comedor, ni que preparasen nada (pedía lo que sobrase), ni que hubiese alguien pendiente, nada... En un hotel de 4⭐ te esperas un mínimo de atención y confort. Pero que sea preferible tirar lo que sobra de la cena buffet a la basura en vez de envolver en papel aluminio algo para que una familia pueda cenar después de un viaje tan largo, no lo puedo entender. El hotel sigue manteniéndose viejo y desfasado como indican otros comentarios, aunque intentan introducir alguna mejora como los ascensores que acaban de renovar (en los anteriores daba miedo mont****). La habitación ””familiar”” es una habitación standar en la que han metido con calzador otra cama doble, con lo que 4 personas no es posible estar en la habitación si no es tumbadas. No pueden estar a la vez de pie. El agua de la ducha pasa de caliente a fría de forma inesperada. Típico de hoteles con instalaciones no modernizadas. Aspectos positivos: Los colchones que tuvimos eran nuevos. La ropa de cama y toallas de baño nuevas y de calidad. La piscina climatizada ya es climatizada. Otros años tras el esquí no se podía estar en ella del frío. Está vez se agradecía la temperatura más elevada. Han arreglado el contorno de la piscina. El buffet desayuno muy variado. A destacar la piña y los quesos. Los zumos horribles hiperazucarados. El buffet cena aprobado sin más. El personal de sala muy atento y profesional. Pero sobre todo rápidos a la hora de retirar mesas, y reponer bandejas. Recepción también amables y atentos. Una pena que la dirección del hotel no sea capaz de tener detalles tan fáciles de implementar como el primer punto de mi comentario.

Estuve alojado en este establecimiento desde el día 26/03/2022 al 2/4/22, con mi muje. Mi malestar y descontento por varios puntos. El primero es q tuve un accidente de ski, necesitando ingreso hospitalario y ya no volví por su hotel, el trato dispensado a mi mujer fue, aséptico y poco empatico, el sábado día del check out, ni se le ofreció un mínimo de ayuda con el equipaje, teniendo en cuenta las condiciones climatológicas y la cantidad de equipaje q teníamos. Además el lunes anterior en el desayuno, pusieron las sobras del domingo, no había platos calientes, la piscina cerrada, tuve q llamar a los teléfonos de ”emergencia” y la abrieron a las 18:30, el domingo también cerrada. El martes ya mejoro el desayuno aunq no había leche entera (la normal) ahí el chico me hizo unos huevos revueltos con bacon... Ese mismo martes, no había nadie en la recepción del hotel en horario de 16:00 a 19:00. Por no hablar del bikini de mi mujer y de mi bañador, q se han estropeado por los productos desu piscina, han quedado completamente descoloridos. En todo momento el trato por su personal ha sido correcto aunque muy poco empatico (cuando estaba presente)... Si necesitan cualquier aclaración pueden llamarme. Desde luego que ha sido una decepción después de haber visto su ”valoración” en diversas plataformas. Saludos cordiales. La respuesta del hotel a mi queja has sido la siguiente: Estimado Sr. ... De antemano le agradecemos habernos elegido para disfrutar su estancia Nuestro objetivo diario es siempre alcanzar las expectativas de nuestros clientes y sentimos en este caso, no haber conseguido una experiencia de satisfactoria en su estancia. En este sentido quisiéramos pedirle disculpas. Esperamos poder darle de nuevo la bienvenida y cambiar la impresión que ha tenido de nuestras instalaciones para recuperar de nuevo su confianza en nosotros aplicándole un descuento en su próxima reserva. Le dejo mi contacto para realizar la reserva directamente” Cada uno que saque sus conclusiones... cuidado al bañaros en la piscina que si es como a nosotros se os estropearan las prendas de baño..

When you stay at Hotel Viella in Vielha e Mijaran, you'll be near ski lifts, within a 10-minute walk of Aran Valley Museum and Church of Saint Miqueu. This hotel is 0.8 mi (1.3 km) from Vielha Ice Palace and 1 mi (1.6 km) from Valle de Aran Museum.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. This hotel also features ski storage, a television in a common area, and a vending machine.Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Limited parking is available onsite.Make yourself at home in one of the 107 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, and housekeeping is provided daily.

Located in Vielha e Mijaran, Hotel Vielha Baqueira, Affiliated by Meliá is near ski lifts, within a 5-minute walk of Church of Saint Miqueu and Aran Valley Museum. This hotel is 8.5 mi (13.7 km) from Baqueira Beret Ski Resort and 1 mi (1.7 km) from Vielha Ice Palace. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Satisfy your appetite for dinner at Restaurante, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite. Make yourself at home in the air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Pets not allowed.

Very professional, both the reception girl and the cleaning staff very, friendly the fantastic cleaning very central and well located, the second day I realized that I had changed the microwave when I was fired I commented on it in the reception and commented on me I think you could see it commented and changed it without doubt.

As part of our recent holiday in Spain we spent one night in the Parador in Vielha. The impression was that it is more a winter holiday hotel – for the skiing, and we were there in September, so it was probably quieter than during the peak periods, but all facilities were available. The hotel is situated about 1km outside the town, in the middle of a hairpin bend on the road to Lleida. Others have commented about noise from trucks using the road, but we were unaware of any, and we slept well. Views from the hotel are amazing. The room was a good size (we had a junior suite), well equipped with tea-making equipment, the bed comfortable, the bathroom clean and again well stocked with toiletries. We ate in the restaurant, there are no other possibilities to wall to, although probably a walk into town would not have been a problem, but the steep hill back certainly would have been, not to mention dangerous. The food was good, well served and not too expensive. In fact, in line with most Paradors, it is the staff that were one of the best features and this was certainly the case here, without exception they were polite, helpful and friendly, which contributed to the excellent stay we experienced. Downsides? Probably only one small point. Although there is an outside pool, it is not heated, but the hotel does have a small heated indoor pool for which they charge 24€. A bit over the top!

A stay at SOMMOS Hotel Aneto places you in the heart of Benasque, steps from Benasque Valley and 5 minutes by foot from Palacio de los Condes de Ribagorza. This upscale hotel is 1.7 mi (2.8 km) from Posets-Maladeta Natural Park and 3.1 mi (5 km) from Fondo.Be sure to enjoy recreational amenities including an indoor pool and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and ski storage.Grab a bite at Tres mil 404, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Benasque? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 75 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.

I really liked this hotel. I liked our room, it had everything that we needed, including a really great bathroom. I thought the beds were comfortable, it was clean, and I have very few complaints. My husband on the other hand would complain about the lack of air conditioning. He found it got far too hot during the night, and he had a hard time sleeping. My only complaint, is that the pool was very, very cold, despite the hot weather. They would benefit from putting a solar blanket on the pool at night or some thing. Also, I found the bar and restaurant staff not rude exactly but not super great either. The Front desk staff were fabulous. They told us how to reach the hiking trails and gave us lots of great suggestions.

With a stay at El Refugio de Aran Vielha Aparthotel, you'll be centrally located in Vielha e Mijaran, just a 3-minute walk from Vielha Ice Palace and 6 minutes by foot from Church of Saint Miqueu. This aparthotel is 0.4 mi (0.7 km) from Aran Valley Museum and 0.6 mi (1 km) from Valle de Aran Museum.Take advantage of recreation opportunities such as an indoor pool or take in the view from a terrace and a garden. This aparthotel also features complimentary wireless internet access, a communal living room, and tour/ticket assistance.Take advantage of the aparthotel's room service (during limited hours).Featured amenities include multilingual staff, laundry facilities, and an elevator. Free self parking is available onsite.Make yourself at home in one of the 48 guestrooms, featuring kitchenettes with stovetops and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks, housekeeping is provided daily, and cribs/infant beds (surcharge) can be requested.

Located in Benasque, Hotel Ciria is in a regional park, within a 5-minute walk of Benasque Valley and Palacio de los Condes de Ribagorza. This hotel is 2 mi (3.2 km) from Posets-Maladeta Natural Park and 3.3 mi (5.3 km) from Fondo.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Additional amenities at this hotel include ski storage and a fireplace in the lobby.For lunch or dinner, stop by El Fogaril, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8 AM to 10:30 AM.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 38 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.