To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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Positive reviews(841)
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Negative reviews(16)
Guest User
Business Room (2 beds)
Stayed in Sep 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Oct 3, 2024
The hotel is in good location near to XiDan shopping district (8 mins walk) and near to subway exit E (approx 300m). Room is very clean and big. Room cleaning very good. Amenities adequate. Central aircon if can turn colder will be great. 23 degrees too warm. 18 degrees will be nice. Breakfast selection is good.
Excellent service from 小王. 小王 is very courteous, friendly, knowledgeable and helpful. 小王 makes my stay so wonderful. Thank you 小王. I will definitely stay in this hotel again.
Response from Property: 尊敬的客人,非常感謝您對我們酒店的點評,我們非常高興您對我們的地理位置、房間衞生、早餐選擇以及服務員小王的服務表示滿意。同時,我們也非常重視您在點評中提到的問題。我們對於您在房間温度方面的不滿深表歉意,我們的中央空調確實存在一些問題,導致温度無法調節到您的滿意度。我們已經採取了措施,對中央空調進行了維修和調整,確保下一次您的入住體驗更加舒適。同時,我們也非常感謝您對我們服務員小王的讚揚,我們會將您的反饋傳達給他,並對他進行表揚和獎勵,以激勵他們更好地為客人服務。最後,再次感謝您的反饋,我們會一如既往地努力提升服務質量,為您提供更好的住宿體驗。期待您的下次光臨!
Hannah
Business Room (2 beds)
Stayed in Aug 2024
Business travellers
5 reviews
5.0/5
Outstanding
Posted on Sep 5, 2024
Front desk was welcoming. Breakfast buffet was simple. Most people staying in the hotel were business people. Subway was about 6 minute walk from the hotel. (Xidan Exit D). Nearby vicinity was quiet. Room was clean; beds were excellent; bathroom essentials were provided.
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Business Double Room
Stayed in Apr 2024
Couples
2 reviews
4.0/5
Very Good
Posted on Jun 13, 2024
I usually stay at Hua Bin International Hotel for the convenient location to XI DAN and Airport Bus Terminal (this route was cancelled lately). The room size is also impressive.
Response from Property: Appreciate your kind remarks about our hotel. It's always a pleasure to recieve such positive feedback. We strive to provide the best experience for our guests, and your satisfaction is our top priority.
Curtis Edward
Business Double Room
Stayed in Mar 2024
Solo travellers
2 reviews
4.5/5
Great
Posted on Apr 11, 2024
Great hotel and staff. Big thanks to Vincent for helping me connect to the internet. His co-workers video called him on his day off to translate and help me reconnect. Jack, the general manager, welcomed me and personally assisted with translating and requesting a taxi which can be challenging for foreign tourists in Beijing. Some inconveniences for foreign tourists but a great facility.
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
Thomas
Business Double Room
Stayed in Jan 2024
Solo travellers
13 reviews
4.5/5
Great
Posted on Feb 12, 2024
Great staff, kind and helpful. Good location, close to the center and easy to reach (by subway and taxi). Good breakfast too, with coffee beans.
What could be improved, is to have a bar open in the evening, hotter water in the shower (water was just warm, but not enough) and odour free rooms (there’s still a cold smoke smell in the room)
Response from Property: Thank you for sharing your detailed comments. I'm sorry that this check-in did not fully meet your expectations. We will share every valuable suggestion you mentioned with the hotel management to find the shortcomings from the details, keep the good, and improve the shortcomings. We always strive to create a perfect check-in experience for our guests, and we believe that you will have a new experience when you check in next time.We sincerely invite you to come again.
Guest User
Business Room (2 beds)
Stayed in Jan 2025
Family
2 reviews
5.0/5
Outstanding
Posted on Feb 8, 2025
As soon as we arrived at the hotel, we were warmly received by the doorman, Grandpa Ju Shuangrong. The beautiful sister at the front desk (I didn't remember her name) was very nice and chose a good south-facing room for us, which was large and clean! Intern Liu Sifan also helped us deliver our luggage to the room and stored our luggage when we left. He was very responsible! Although the facilities in the hotel are a bit old, they are very clean and hygienic. We stayed for two consecutive days and the children were very satisfied! It is very close to Xidan Metro Station, less than 5 minutes' walk. It is very convenient to travel! I will choose to live here again when I come to Beijing in the future.
Original TextTranslated by Google
Response from Property: 非常感謝您的詳細反饋和高度評價!從您的描述中可以看出,門僮琚雙榮爺爺的熱情接待、前台姐姐的貼心服務以及實習生劉思凡小哥哥的負責態度,都為您的入住體驗增添了許多温暖和便利。朝南的房間寬敞乾淨,讓您和孩子們都感到滿意,而酒店的地理位置優越,離地鐵西單站僅5分鐘步行距離,更是為您的出行提供了極大的方便。雖然酒店設施稍顯老舊,但乾淨衞生的環境依然為您帶來了舒適的居住體驗。您的滿意是對酒店團隊最大的肯定,相信他們會以此為動力,繼續為每一位客人提供優質的服務。希望您在未來的北京之行中也能繼續選擇華濱酒店,享受更多美好的入住體驗!如果有其他需求或建議,歡迎隨時提出,酒店一定會竭誠為您服務。祝您旅途愉快,期待您的再次光臨!
Guest User
Business Double Room
Stayed in Jan 2025
Family
5 reviews
5.0/5
Outstanding
Posted on Feb 9, 2025
The hotel is in a very good location, just a few steps away from the Xidan business district and the subway station. Thank you for upgrading our central view room. The service is thoughtful and friendly. The waiter Xiaoze is friendly and efficient.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!首先衷心感謝您對我們酒店的青睞和寶貴意見。得知您對我們的位置、房型升級以及服務團隊給予瞭如此高的評價,我們倍感榮幸。您的滿意是我們前進的動力,非常高興您能感受到我們酒店中心景觀房型的舒適與便利,以及小澤同事的親和力和高效服務。我們深知每一位客人的體驗都至關重要,您的肯定是對我們最大的鼓勵。再次感謝您的支持與信任,我們承諾將繼續努力,為您提供更加優質的服務。如果您在未來的旅行中再次光臨,我們將竭誠為您安排更多驚喜與便利。期待與您再次攜手共創美好回憶。祝您生活愉快,期待您的再次光臨!誠摯的問候,[酒店名稱] 客服團隊
Guest User
Business Double Room
Stayed in Jan 2025
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Feb 8, 2025
Very good. Beautiful environment, clean and comfortable. The service is patient, thoughtful and considerate. My family is very satisfied. Just looking at the boss's desk, I am very motivated to do my homework. It is very close to Tiananmen Square, the Forbidden City and a large number of attractions. I stayed for two nights. The doorman Ju Shuangrong and the waiters Xiao Chen and Xiao Peng were very enthusiastic, thoughtful and considerate. Thank you very much. I will stay here again next time I go to Beijing. It's great
Original TextTranslated by Google
Response from Property: 親愛的客人,首先,衷心感謝您對我們酒店的寶貴評價!您的滿意是我們最大的動力。閲讀到您對酒店環境、服務以及地理位置的讚賞,我們感到無比榮幸。您的家人在這裏度過愉快的時光,讓我們倍感欣慰。特別感謝您提到老闆桌讓您有了寫作業的勁頭,這讓我們知道我們的努力得到了您的認可。天安門、故宮等景點近在咫尺,確實為您的旅行增添了便利,我們很高興能成為您北京之行的温馨驛站。門僮琚雙榮、服務員小陳和小鵬的熱情周到服務,正是我們團隊精神的體現。他們的貼心服務讓您和家人感受到了家的温暖,這是我們對每一位員工工作的最高肯定。再次感謝您的信任和支持,我們期待着再次為您服務。下次您來北京,我們定當竭誠歡迎,繼續為您提供優質的服務和舒適的住宿體驗。祝您生活愉快,期待與您再次相聚!
Duxingheizeming
Suite
Stayed in Jan 2025
Travel with friends
90 reviews
5.0/5
Outstanding
Posted on Feb 10, 2025
A very satisfying accommodation experience. Opposite the hotel is the famous "Donglaishun Restaurant". It is close to Xidan subway station. The hotel has complete facilities, is clean and sanitary, and the service staff are particularly warm and hospitable.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您的寶貴反饋!我們深感榮幸能夠為您帶來如此滿意的一次住宿體驗。聽到您提到酒店對面就是著名的“東來順飯莊”,以及距離地鐵西單站的便利,這讓我們倍感欣慰,因為這些都是我們努力提供優質服務的一部分。您的滿意是我們最大的動力,酒店設施齊全、乾淨衞生,這些都是我們一直堅持的標準。而服務人員的熱情好客,更是我們酒店文化的體現,我們很高興您感受到了這份温馨。再次感謝您的認可和支持,我們承諾將繼續努力,為您提供更加舒適和難忘的住宿體驗。期待您的再次光臨,我們將竭誠為您服務!祝您生活愉快,[酒店名稱]全體員工敬上
Guest User
Business Room (2 beds)
Stayed in Jan 2025
Family
3 reviews
5.0/5
Outstanding
Posted on Feb 5, 2025
Check-in at 12 o'clock was also satisfactory. The room was large, clean and tidy. Someone cleaned and replaced the bedding and toiletries every day. Xiao Chen and Xiao Ze at the front desk were very enthusiastic and could store luggage. I stayed for 5 days and was very satisfied.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!首先衷心感謝您對我們酒店的寶貴評價和信任。看到您在入住期間感受到了家的温馨和便利,我們倍感欣慰。12點提前入住的滿足感,以及寬敞舒適的房間和每日的細緻打掃,都是我們努力的方向。特別要提到的是,前台的小陳和小澤,他們的熱情服務讓您在旅途中感受到了家的温暖。我們非常高興聽到您對他們的好評,他們是我們團隊中不可或缺的寶貴成員,他們的專業和親切是酒店服務品質的體現。在您入住的5天裏,我們盡力為您提供最優質的服務,希望能讓您的旅程更加愉快。您的滿意和認可,是我們前進的動力。再次感謝您的支持與信任,期待您的再次光臨,我們將繼續努力,為您提供更加難忘的住宿體驗。祝您生活愉快,期待與您再次相聚!誠摯的問候,[酒店名稱] 客服團隊
queen
Business Room (2 beds)
Stayed in Jan 2025
Family
38 reviews
5.0/5
Outstanding
Posted on Feb 3, 2025
Very good, the security guards and front desk service are very friendly, and you can check out at 2 pm! It is also very close to the subway, and there is no need to queue at the nearby Four Seasons Minfu 10~
Original TextTranslated by Google
Response from Property: 尊敬的客人,首先衷心感謝您對我們酒店的寶貴評價!我們非常高興聽到您對酒店的位置和服務感到滿意。您的滿意是我們最大的動力。我們很高興聽到您對酒店前台服務的滿意評價。我們一直致力於為每一位客人提供温馨、便捷的住宿體驗,您的反饋讓我們更加堅定了這一信念。您的10086個贊,對我們來説既是鼓勵,也是鞭策。我們會繼續努力,不斷提升服務質量,確保每一位入住的客人都能感受到家的温馨。再次感謝您的支持與信任,期待您再次光臨,我們定當竭誠為您服務。祝您生活愉快,期待與您再次相聚!
vivi0428
Business Panoramic Room
Stayed in Jan 2025
Family
21 reviews
5.0/5
Outstanding
Posted on Feb 2, 2025
The room is very large, very suitable for families with two or three children. The bathroom is separated into dry and wet areas, the water is very hot and large, and the bedding is very comfortable. The front desk staff Xiao Peng and Xiao Chen are professional and have a good service attitude.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您的寶貴反饋!我們很高興聽到您對酒店的衞生和前台服務的滿意評價。您的出行便利和舒適的住宿體驗對我們來説至關重要。我們深知客房的乾淨整潔是每位客人最基本的需求,而您所提到的客房衞生乾淨,讓我們倍感欣慰。同時,前台友好服務也讓我們感到非常自豪,他們的專業和熱情是酒店團隊精神的體現。您的滿意是我們不斷前進的動力,我們承諾將繼續保持高標準的服務,以確保每位客人都能在酒店享受到温馨和舒適的體驗。再次感謝您的支持與信任,期待您的再次光臨,我們將竭誠為您服務。祝您生活愉快!
Guest User
Business Room (2 beds)
Stayed in Dec 2024
Family
6 reviews
4.8/5
Amazing
Posted on Feb 4, 2025
Thanks to Chen and Xiaopeng at the front desk for their thoughtful service. The overall environmental sanitation facilities are much better than expected. It is close to the subway station, the location is convenient, and there are many supporting facilities in the weekly shopping mall, which is convenient for parents and children to eat. There is also a takeaway cabinet for ordering takeout, and the robot can deliver to the room. Every day when I come back from the scenic spot, Master Ju at the door greets me enthusiastically, which feels very warm. Good comments!
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您對我們酒店的寶貴評價!我們深感榮幸能夠得到您的認可,您的滿意是我們不斷前進的動力。我們倍感欣慰。您的這些正面反饋讓我們更加堅信,我們的努力沒有白費。在這裏,我們衷心感謝您選擇我們的酒店,您的滿意是我們最大的追求。我們承諾將繼續提供優質的服務,確保每一位入住的客人都能享受到温馨舒適的住宿體驗。期待您的再次光臨,我們定當竭誠為您服務,再次感謝您的支持與信任!
Guest User
Business Double Room
Stayed in Dec 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Feb 1, 2025
This is the hotel I stay in every time I go to Beijing. The surrounding transportation is convenient and the environment is very good. They also upgraded my room type when I checked in, which is very considerate. There is a Chinese restaurant on the second floor of the hotel and a Western restaurant on the first floor. You can choose the dishes you like... Worth recommending
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您對我們酒店的青睞與支持,您的滿意是我們最大的動力。閲讀到您的點評,我們深感榮幸,同時也為您的美好體驗感到由衷的高興。得知您每次來北京都會選擇入住我們酒店,這讓我們倍感温暖。周邊交通便利、環境舒適,這些都是我們一直努力保持和提升的服務品質。特別感謝您提到辦理入住時我們為您升級房型,這是我們對您尊貴身份的尊重和貼心服務,希望能讓您感受到家的温馨。酒店二樓的中餐廳和一樓西餐廳提供的豐富菜品,正是我們希望滿足不同口味需求所精心準備的。您的肯定讓我們倍感欣慰,也讓我們更有信心繼續為您的每一次到訪提供優質的服務。再次感謝您的推薦,您的滿意是我們前進的方向。我們期待着您的再次光臨,願您在未來的日子裏,每一次入住都能感受到家的温馨和我們的誠摯服務。祝您生活愉快,期待與您再次相聚!
Anonymous User
Business Double Room
Stayed in Dec 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Feb 3, 2025
A pleasant surprise. I originally chose this hotel because of its convenient transportation and relatively good rooms. I saw the pictures and thought the facilities were old, but I thought I could get over it. But I found it was not old, except that the pattern on the bed cover was ugly. It was actually clean and tidy, and the service attitude was very good. When they learned that our flight was delayed, they took the initiative to extend our check-out time. I really know how to choose
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您對我們酒店的寶貴評價!我們深感榮幸能夠得到您的認可,您的滿意是我們不斷前進的動力。我們倍感欣慰。您的這些正面反饋讓我們更加堅信,我們的努力沒有白費。在這裏,我們衷心感謝您選擇我們的酒店,您的滿意是我們最大的追求。我們承諾將繼續提供優質的服務,確保每一位入住的客人都能享受到温馨舒適的住宿體驗。期待您的再次光臨,我們定當竭誠為您服務,再次感謝您的支持與信任!