Hotels near Microelectronics Research Center Department of Electrical and Computer Engineering, Austin

I wish I could review this hotel with 0, but unfortunately I cannot. I am currently having the worst hotel experience of my life and, I must say, I have been around the world. Today I realized that I slept on a pillow that has an urine stain on its pillow case. Urine. Someone else's urine. I am not sure what is going on with the hotel, but I forgiven the dirty sticky room carpet, the elevator out of service, but URINE on the pillow case is beyond unacceptable. It is a sanitary problem. The front desk attendant in silence looking at me does not help either. I just want to get out of here as fast as I can and never come back!

The bed was very comfortable, room & bathroom very clean. Looked like it had been updated and renovated. Restaurants, shopping nearby and not far from downtown. Staff was very helpful & friendly. Sufficiant parking and lighting outside. It was very quiet and uneventful. No loud people. We had 2 good nights of sleep. Supposed to have 100 channels, but only found about 30. Definitely need more outlets. The only outlet available was on the desk lamp and bathroom. One light switch operated all lights including the lights next to bed. Our friends room, not all of their lights worked and had an odd smell in room. The hot breakfast could be improved. Hot foods included scrambled eggs(powder/instant), turkey sausage & belgian waffles. Would have been nice to have hashbrowns or biscuit & gravy. Only one trash can in dining area, really needed one in the food line area as well. We would probably stay again just because the rooms were clean and comfortable and staff was friendly.

Awesome place to stay. Very friendly people that work there.place is clean and very comfortable worth every penny

Came to town for a concert and chose the Hilton for its proximity to Moody Center and lovely photos of the property. From the moment we pulled in and were greeted by the valet staff, to checking in with Chris Hartfield (sp?) at the front desk, we knew we’d picked the right place. Chris was very welcoming and even worked to get us into a larger room which was not available online. He was so kind, gave us information to help us with our evening around town and made us feel at home. Our room was clean and spacious, the decor was nice and beds/bedding was very comfortable. We chose to take a Lyft to the event but took a nice walk thru Austin on the way back to enjoy the city. Highly recommend and wish we could have stayed longer.

In the words of Bette Davis, “What a Dump.” In its favor, we had a nice view of Lady Bird Lake from our window, which was pretty to wake up to, and the water pressure in the shower was great! The bathroom seemed partially updated and was pretty decent. Free parking, too. There were a few HBO channels on tv. However, the hotel is very dated and not very clean looking. The indoor parking garage was filthy and was dimly lit. Didn’t feel very safe in there, so we parked in the outside lot whenever possible. No greeting from the night time desk clerk when we came back from dinner, as she seemed to purposely be avoiding eye contact with us (she wasn’t on the phone or busy with someone else). The elevators were very smudgy and too dark, also. The beds slumped a bit in the middle, the linens were old and tired looking, and the chair in the corner looked worse than some I’ve put by the curb. An old leak on the ceiling was poorly patched up, and there were stains on the desk chair, carpet and walls. The door to the adjoining room didn’t provide enough sound proofing, as I heard our neighbor’s phone convo loud and clear. The pool area didn’t look very inviting, as there were no umbrellas or trees to block the strong sun. We wanted to stay in downtown Austin to be within walking distance to things, so this was the least expensive option. But not much could be walked to from there, and the area it was in was a bit sketchy, so we ended up taking Ubers, anyway. We had booked our last night at a hotel in the Arboretum area, because this one went up to a ridiculously high amount for Friday night (music festival in town), and it ended up being just as convenient to take an Uber from there (15-20 mins) to downtown. Plus, the hotel was much nicer and way less expensive. Live and learn.

Unfortunately my husband and I will not choose to stay at this hotel again. (We stayed recently overnight in late March, 2023, before catching a plane the next day.) Pros: the staff working the Night Shift upon our arrival was courteous and tried to be helpful, and the morning breakfast was acceptable. However this did not make up for the hotel’s shortcomings which were numerous—as I will outline here. Cons: (1) the microwave had no plate and was therefore unusable until shortly before we checked out, when at last someone located a replacement plate. (2) the carpet was dirty with visible stains (3) the window shade would not open properly (4) the very heavy dishwasher door fell open unexpectedly several times, once hitting me (hard!) on the leg. (this was especially concerning since the dishwasher is installed in the entrance to the room and one must walk past it to enter or exit the room) (5) the dishwasher leaked water onto the floor, posing a slipping hazard (the water was hard to see ) (6) there were unsightly yellow stains on the bedding of one bed (7) no toaster was provided (8) the water coming from the two faucets smelled and tasted like mold. After returning from our trip we outlined all of these problems in an email message to the manager on duty, but we have never received any sort of reply from him. (We tried to reach him several times by phone before we left the hotel, but he could not be reached)

A plus behind this name should not be just for furnishings. The night front desk staff person needed customer service training. I had two 25.00 gift certificates to use and he assured me he would apply them....Nope! My folio was incorrect and I found out he put them on the wrong room. The morning desk person corrected it. The room was clean and the mattress was great. Room 322 was quiet. Keurig in room coffee. Grab and go with water, fruit cup, muffin and applesauce. Not sure if I'd stay here again with the other choices. Some areas need to be refurbished.

The staff is exemplary: both Rose and Patricia took care of my transportation needs from and to the airport. The service is a breeze as you need to have a Smartphone and be able to use Lyft, the ride sharing service. They take care of that for you. Breakfast was very quick after you fill out the order, and the attendant will have that ready for you in no time. I stayed in room 301 during my stay and it was very clean and had no issues with the bed or internet. There are plenty of channels to choose from on the television. Servicing of the room is on-request only. I did ask for the hotel to be serviced on Sunday, but the housekeeper did not come by. I realized that it was Super Bowl Sunday, and most likely had to get home to watch it. There is a small refrigerator in the room, which is always handy and convenient. I did order food from one of the local restaurants, and the driver did leave it at the front desk without amy problems. i had a few issues with billing, but the staff resolved them then and there; no need to wait for the general manager. The staff is empowered to make your stay comfortable. Property cleanliness in and around the elevator in the evening hours were ok; some debris in the elevator when I returned to the hotel on Sunday night, but other than that, it is a clean hotel. Although I did not drive during my stay, there was ample parking in the lot with designated ”Diamond member” parking near the entrance. I will definitely return and stay because the staff (Rose and Patricia) is friendly and professional.

Stinky room and hotel!!! I will never go back to this hotel ever I was not impressed with anything at this hotel and for the price they charge you can get sooooo much better with free food drinks etc, I know cause I stayed at another one 15min away from there! The only thing I can say that was good is it was a very quite hotel, I only stayed one night but during that time it was very quite and the guy did change our rooms immediately because of the smoke smell