Embassy Suites by Hilton Austin Arboretum
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Austin
Embassy Suites by Hilton Austin Arboretum
Health Protected
9505 Stonelake Blvd, Austin, Texas 78759, United States
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With a stay at Embassy Suites by Hilton Austin Arboretum in Austin (Gateway), you'll be a 3-minute drive from Arboretum at Great Hills Mall and 5 minutes from J. J. Pickle Research Campus. This hotel is 5.8 mi (9.4 km) from Main Event Entertainment and 8.7 mi (14 km) from University of Texas at Austin.Show More
We Price Match
3.8/5Good·Cleanliness: 3.8
All 103 Reviews
Amenities
Indoor Swimming PoolFitness RoomPublic ParkingFreeBarTennis CourtBowling AlleyRestaurantMeeting RoomMulti-Function RoomLuggage Storage
All Amenities
Surroundings
Airport: Austin–Bergstrom International Airport
(29.1km)
Train: Austin Amtrak Station
(15.3km)
Landmarks: Sandbox VR
(2.2km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
2 Room Suite-2 Double Beds-Nonsmoking
2 Double bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Toilet
Phone Accessibility for People with Hearing Loss
Hair Conditioner
Check Availability
9
Two-Room Premium King Suite-Non-Smoking
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Toilet
Phone Accessibility for People with Hearing Loss
Hair Conditioner
Check Availability
6
2 Room Corner Premium Suite-1 King Bed
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Phone Accessibility for People with Hearing Loss
Closed Captioning for TV
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8
1 Kg Premium Ste Mobility/Hearing Access 3x3 Sh
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Phone Accessibility for People with Hearing Loss
Check Availability
5
1 King 1 Bdrm Mobility Access W/Tub No Smok
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Toilet
Hair Conditioner
Shampoo
Check Availability
8
2 ROOM SUITE-PURE WELLNESS-1 KING BED
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Toilet
Phone Accessibility for People with Hearing Loss
Hair Conditioner
Check Availability
7
Two-Room King Suite-Non-Smoking
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Toilet
Phone Accessibility for People with Hearing Loss
Hair Conditioner
Check Availability
7
Premium Two-Room Suite with Two Double Beds - Non-Smoking
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Phone Accessibility for People with Hearing Loss
Hair Conditioner
Check Availability
5
King Suite Mobility/Hearing Accessible - Non-Smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Phone Accessibility for People with Hearing Loss
Hair Conditioner
Check Availability
6
King Corner Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Phone Accessibility for People with Hearing Loss
Hair Conditioner
Check Availability
5
One-Bedroom Corner Suite - Mobility Accessible with Tub
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Phone Accessibility for People with Hearing Loss
Hair Conditioner
Check Availability
Hide Room Types
Guest Reviews(103)
3.8/5
Good
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.8
Guest User
February 3, 2023
This is my go to when I want to stay in NW Austin. Plenty of free parking in hotel lot. Easy friendly check in. Drink coupons for free happy hour! Beautiful indoor atrium. Elevators could be a little faster or they need to always run both. Rooms are spacious and have a separate living area , kitchenette with small refrigerator, coffee service, and microwave. Bathtubs need some TLC attention or need to be replaced with walk-in showers. Terrific complimentary made to order breakfast is my favorite in Austin. This is my home away from home.
Cathleen
January 15, 2024
This property has not been updated in a long time and is showing its age. The staff was friendly although they appeared understaffed often especially in the housekeeping department. That being said, the property is in a good location and there are a lot of food and activities available nearby.
Suzanne
January 15, 2024
Ordered Preferred snack package. It wasn’t in our room upon arrival. Front desk corrected this. Day 2 I had to call again for the snack tray. If I’m paying almost $80 for approx $15 retail value snacks, you best have it in my room and on time! Food options for dinner were just ok. Coffee could be stronger. Breakfast was pretty good. Room and lobby furnishings worn- needs updating. Registered for 3 guests- enough towels for 1 1/2 guests.
Tommy
January 12, 2024
The shower did not have enough hot water either on Saturday night or Sunday morning.
I texted the same lady that asked how things were going right after check in and told the front desk at check out.
No response
Breakfast was good though
Roger
January 11, 2024
Our stay was terrible. I got stuck in the elevator. I cut my hand on a chair that was so old and had a nail sticking out of it. The room furniture was dirty. There was no hot water in the shower. I will never stay there again I did put in a request for the assistant general manager manager Christie to call me.
Jennifer
January 10, 2024
Hot tub not in working order, pool had visible floating debris, not a color that speaks to cleanliness.
Trash left all over hotel from evening through next day and till checkout.
Michael
December 20, 2023
The first room we were assigned the bathroom was flooded and the carpet was wet in the hallway. Luckily, they were able to assign us another room. The second room we were assigned had no hot water when we tried to take a shower on the last morning. Last time I will stay at that hotel
LUCIA
December 15, 2023
The breakfast option is the best.
The staffs very friendly.
To bad when we arrived there were an electrical problem, so we can’t access our room with the card
Someone had to help us open the door.
Erica
December 10, 2023
This is an older hotel with older hotel problems. Having said that I would stay here every time I come to Austin for the impeccable customer service this hotel provided us. Ryan, at the front desk, went above and beyond to help make our stay comfortable. Every employee we encountered was friendly and helpful. Great customer service is sorely lacking in today’s world but this hotel has definitely mastered it. Last thing, the food here for breakfast and dinner was fabulous.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in: Contact the property for the access code
Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.8/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1998
- Renovated: 2005
- Number of Rooms: 150
With a stay at Embassy Suites by Hilton Austin Arboretum in Austin (Gateway), you'll be a 3-minute drive from Arboretum at Great Hills Mall and 5 minutes from J. J. Pickle Research Campus. This hotel is 5.8 mi (9.4 km) from Main Event Entertainment and 8.7 mi (14 km) from University of Texas at Austin.
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at the hotel's restaurant, DJs American Grill, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Austin? This hotel has 1959 square feet (182 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at the hotel's restaurant, DJs American Grill, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Austin? This hotel has 1959 square feet (182 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Indoor Swimming Pool
Fitness Room
Public ParkingFree
Bar
Tennis Court
Bowling Alley
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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