Wyndham Garden Austin

Rooms were clean and spacious. The counter tops were huge and made getting ready very easy. Shower handle was broken but workable. Ice machine and vending machine were easily accessible.

I paid for a casita suite which I thought would’ve been better than a regular room. It was average not very clean. The water in the shower took forever to warm up. Our sink broke and the water would not stop running. We had to get then to just turn the water off to that sink. Luckily there was another.

The registration was less than 3 minutes. My room was in the first floor. The room was immaculate. The restroom was super clean. The amenities were available. The area and surrounding room were not noisy. The cleaning staff were courteous and acknowledged your stay and greetings were pleasant. All in all I rated better than the hotel(s) in New York.

The staff was great. The facility needs to be updated—loose floor tiles, rattling air conditioner and toilet that wouldn’t flush.

The bed was hard, lumpy and creaked loudly with every move. I was wakingup every two hours. At 530 am i talked to the front desk about the beds. The woman said all the beds are the same. I asked about canceling thenext two nights. She said come back after 7am when rhe manager is in. Management wasnt in at 7 and the new woman there Sharron maybe said ahe couldnt cancel. But she pretended she did. I found out because i called ******* immediately after. ******* canceled for me. The reviews for your hotel must be fake because it was not nearly as nice a place as reviewers said. I ended up in the aiden hotel the other two nights. So much nicer. Had many bad Wyndom hotels in the past years. The quality has gone way down, im not going to choose you anymore.

The room was okay, but had some issues. Tub was super slow to drqin during a shower, and toilet rocked a bit. This hotel feels and smells old.

Huge stain on sheets and the ac sounded like I was trying to sleep to a jet engine. Definitely won’t be staying here again.

Place was very clean and beautiful. Rooms spacious and elegant. Very nice experience

Due to a delayed flight, when I arrived at the hotel, the doors were locked and thank goodness someone was at the front desk to let me in, but there was no notice about this prior to arrival. Once I got to my room, the furniture was peeling and when I went to get in bed, the sheets felt like laying on sandpaper. This could be due to my sensitive skin, but it was unbearable to the point I had to cut my stay there short and move to another hotel. The staff was understandable with me leaving, but they also had a lot of issues giving me the correct amount back to my card.