Al Naya Hotel

THE BEST HOTEL I've the opportunity to sleep in, service( reception at the highest level, delicious food, spacious interios. CHAMPIONSHIP!!! I RECOMMEND TO EVERYONE AS MUCH AS POSSIBLE. JOANNA FROM Poland, best reception, best rooms..alll im so so glad!!!

Beautiful hotel, well located near the business district and the highway (2 miles from the airport). The rooms are nice and comfy and a good water pressure in the shower. The staff were very incompetent and uneducated, we booked before we arrive 2 separate single rooms, we waited at least 20min at the front desk upon our arrival while the receptionist was looking at his screen and slowly typing on the keyboard he left us several times alone and went talking with someone else. After we paid, me and my colleague went up to our rooms on the 7th floor and surprise: both rooms were occupied (thank God the residents weren't inside) we went down again to see him and they didn't even bother ask us to wait or take a seat or even say we're sorry! Another round of 15min waiting for the new rooms, dozens of people we're quarantined in the hotel after they arrived from abroad were roaming around in the lobby MASKLESS. We left early in the evening and went to a local restaurant in the area when I came back I found the door of my room wide open I called the receptionist right away he asked me for my name(?!!) And hanged up. No one came and fortunately nothing was missing from my stuff.. My room had a door communicating with room next to it and I was clearly hearing the guy as if he was in the same room with me. In the morning went down for breakfast around 0850am and the buffet was completely empty.. (it runs from 0600am to 1000am) I had to ask the grumpy waiter for everything: an empty glass, a fork, water, juice.. there were nothing except for a flan Parisian and few slices of a dry cake. It was completely uncomfortable and an unpleasant experience would absolutely never go there again or recommend it to anyone.